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Service Coordinator
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Service Coordinator
Wärtsilä is leading the transition towards a 100% renewable energy future. We Wärtsilians help our customers unlock the value of energy transition by optimizing their energy systems and future-proofing their assets. Did you know Wärtsilä has delivered 74 GW of power plant capacity and more than 80 energy storage systems in 180 countries around the world?
In this fast-changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?
Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.
What will you be doing:
Your work will focus on these main responsibilities:
- Job schedule preparation and monitoring on daily basis for both Field Service & Workshop jobs.
- Manage work orders, scheduling, invoicing, and timesheet validation
- Ensure the best use and availability of the Field Service personnel encompassing required coordination.
- Resource availability and Utilization in PB.
- Assisting the Operations Managers with regular feedback from executed jobs.
- Maintain confidentiality of personal details as appropriate.
- Interface with the internal and end customer during the work for better understanding and minimizing gap.
- Monitor and report the operational KPI's in order to ensure maximum efficiency.
- Ensure quality deliverance with "zero Injury mind-set".
- Cooperate with relevant internal stakeholders
- Ensure activities meet with and integrate with organizational requirements for quality management, health and safety, legal stipulations, environmental policies.
- Adapt to ongoing changes in systems and platforms (e.g., Salesforce - SAP).
- Support FSEs throughout the service process, providing guidance and resolving operational challenges.
- Education: Any graduate degree
- Work experience: 3-5 year in relevant experience.
- Skills: SAP/ERP knowledge will be considered as a plus but it is not a prerequisite
- Job location- Karachi
Why you and us:
We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for.
Are you eager to be part of this ambition?
How to apply:
Contact & next steps
Submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email. We try our best to get back to everyone within 2-3 weeks after application deadline.
In case of any questions, reach out our Regional Talent Acquisition Team at careers@wartsila.com
Last application date: 07/01/2026
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
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