Service Sales Specialist

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: onsite

This role is contributing to the Electrification Service in UAE Cluster. Main stakeholders are External Customers, Marketing, Application Sales, Operation teams.

You will be mainly accountable for:

• Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
• Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
• Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

Qualifications for the role

• 7+ years of experience in in Electrical Network Infrastructure
  MV & LV switchgears and protection relays
• Customer service experience, ability to be a focal point for executives & clients
• Possess an enhanced knowledge of / You are qualified in / Highly adept in Digital & Safety solutions
• You are passionate about / you are captivated by / you are innovative around Team work, blend with and accept different cultures
• Degree in electrical engineering
• You are at ease communicating in English Language
• You hold current driving license valid in UAE

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Benefits

At ABB, you’ll find benefits that reflect how much we value your time, talent, and future.

Guide the future. This is where innovation accelerates, industries are reimagined, and your impact powers the world ahead. Run What Runs the World.

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