System Administration Analyst

You desire impactful work.

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 500 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

A Brief Overview

• To ensure Middle East (ME) Treaty and Facultative business is administered appropriately and accurately in line with treaty specifications.
• To achieve RGA’s goal of using both the Ira and Raptor administration systems for the ME business, as appropriate.
• The Middle East Life and Health insurance markets.

What You Will Do

Administration

• Ensure that the company’s administration standards and time service requirements are applied to the handling of all business received.
• Ensure that the administration of all ME business adheres to RGA treaties.
• For your specific treaty and / or client responsibility, provide administration data for input to accounting records, valuation systems and regulatory returns.
• Specifically this will include but is not limited to the following:
  • Processing of client statements. Processing files / data related to the receipt of reinsurance premiums, commissions, brokerage, and the co-ordination of claims processing with the CE&ME Claims Administration Team, etc.
  • Allocation of cash funds received and disbursed to our clients, in our core administration systems in a timely and accurate manner.
  • Ensuring all incoming and outgoing files and cash are tracked and processed through to completion
• Ensure OFAC and compliance controls are carried out within the required timeframes and in a timely and accurate manner.
• Ensure month end deadlines are met. This includes working with both team colleagues and members of the wider CE&ME Admin Operations Team as well as EMEA Finance and Valuations to ensure data can be processed in a timely and accurate manner to achieve this goal.
• Ensure administration data is provided to retrocession clients in a timely and accurate manner.
• Assist with policy exhibit calculation and upload to administration system.
• Ensure administration processes and procedures are fully documented.
• Maintain a professional and working relationship with clients, both internal and external.
• Follow up with cedants on outstanding payments.

Systems Project Work

Assist the CE & ME Administration Operations Team with the conversion of ME business onto Ira. This includes the following:

• Assist in the analysis of data and provide an understanding of the treaty wording and receipt of client and third-party data. This may be related to both premium and claims administration and will include reconciliation of accounts at the point of migration / transition.
• Working according to an agreed scheduled plan.

Assist the Raptor and Ira systems teams based in both EMEA and the U.S. This includes the following:

• Assist with any queries related to system processing
• Assist with any User Acceptance Testing of any Raptor or Ira software releases as and when required.

Reinsurance

• Maintain a good knowledge of reinsurance practices and specific RGA treaty practices as they pertain to the management and handling of transfer of risk.

Management Information

• Provide Management Information or respond to ad hoc queries.
• Provide information as required for other EMEA downstream users.

Technical

• Gain good knowledge of Life and Health Reinsurance and its implications within administration.
• Gain good understanding of client treaties, statements, premium and claims data.
• Gain good, technical knowledge of Raptor and Ira modules.
• Fully document procedures and processes.

Interactions

• Reporting to the Head of Administration Operations, CE & ME and working closely with other members of the CE & ME and Toronto Administration teams.
• During any migrations work or systems releases, work closely with the Raptor and Ira Subject Matter Experts / Business Analysts.
• Work closely with other EMEA downstream users, such as Finance and Valuations.

Qualifications & Experience

• At least 3-year experience in health or life insurance/reinsurance, preferably in the GCC market
• Good knowledge of Life & Health insurance/reinsurance products. Prefer candidates with experience in life insurance or reinsurance markets.
• Strong accounting / financial background.
• Good understanding of, and proficient in, MS Excel.
• Must have the ability to organize and manage own time.
• Effective interpersonal skills with the ability to interact with employees at all levels and across different departments

• Good oral and written communication skills.
• Desire to maintain a professional and working relationship with internal stakeholders.
• Ability to contribute to the team building spirit with the company.

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.