Team Leader – SME / SOHO Sales Telecom Sector

Key ResponsibilitiesTeam Leadership & Performance

• Lead and manage a team of SME/SOHO sales personnel across regions or channels.
• Coach and develop team skills, manage scheduling, performance, and succession planning.
• Foster a customer-focused, high-performance sales culture.

Sales Strategy & Execution

• Formulate and implement sales strategies for acquiring and retaining SME/SOHO accounts (mobile, fixed broadband, fixed voice, and digital solutions).
• Allocate resources effectively across territories/channels to maximize market coverage and year-on-year sales growth.
• Drive new customer acquisition initiatives and ensure pipeline management with disciplined forecasting.

Stakeholder Management & Market Insight

• Engage with internal and external stakeholders (Marketing, Product, Finance, Channel Partners) to align sales efforts.
• Share market and trade insights to support strategic planning and product development.

Operational Excellence & Innovation

• Ensure high-quality sales delivery, manage customer complaints, and maintain standards for NPS and sales quality.
• Develop internal tools and processes to evolve sales operations, especially for digital products and channels.
• Identify innovation opportunities and promote them within the team.

Reporting & Performance Metrics

• Monitor and report on KPIs such as net adds, voice points, solution uptake, accounts, churn, and NPS.
• Provide regular updates—weekly, monthly, quarterly—to senior management, including insights and performance trends.

Qualifications & Skills

Education: Bachelor’s degree in Business, Marketing, Telecom, or related field; postgraduate qualification preferred

Experience:

• 5+ years in sales, with 2–5 years in mid-management or leadership roles.
• Prior exposure to telecom, IT services, fixed broadband, fixed lines, and mobile solution sales.
• Experience managing distributed or outsourced teams across multiple locations.

Skills:

• Strong leadership, strategic planning, people development, and communication skills.
• Analytical skills for market insight, data-driven strategy, and forecasting.
• Competence in stakeholder engagement and working within matrix structures.
• Proficiency in tools such as Excel, PowerPoint, and CRM systems (e.g., Salesforce).

Job Type: Full-time

Pay: QAR7,000.00 - QAR10,000.00 per month

Application Question(s):

• Do you agree with the salary band provided? (7,000-10,000QAR)

Experience:

• SME Sales: 2 years (Required)

Language:

• Arabic (Required)

License/Certification:

• Drivers License in Qatar (Required)