Technical Sales Manager

Duties & Responsibilities of Technical Sales Manager

(Chemical & Solvent Industry – Pakistan)

1. Sales Strategy & Business Development

• Develop and implement annual and quarterly sales strategies aligned with company objectives and market trends in Pakistan.
• Identify new business opportunities in industrial, manufacturing, pharmaceutical, textile, paints & coatings, plastics, adhesives, and solvent-consuming sectors.
• Expand customer base through market mapping, lead generation, and distributor development.
• Analyze competitors’ products, pricing, and market positioning to maintain competitiveness.
• Achieve assigned sales targets, revenue growth, and margin objectives.

2. Technical Sales & Customer Support

• Provide technical consultation to customers regarding product selection, application, performance, and compatibility.
• Conduct product presentations, demonstrations, and technical training for customers and distributors.
• Understand customer processes and recommend suitable chemical or solvent solutions to optimize performance and cost.
• Troubleshoot customer issues related to product quality, application problems, or performance failures.
• Act as the technical bridge between customers and internal R&D / production teams.

3. Key Account Management

• Manage and grow key industrial accounts, ensuring long-term business relationships.
• Negotiate commercial terms, pricing, contracts, and supply agreements within approved authority limits.
• Ensure timely order processing, delivery coordination, and after-sales service.
• Monitor customer satisfaction and resolve complaints in coordination with QA and operations teams.

4. Market & Product Development

• Identify market gaps and provide input for new product development or customization based on customer needs.
• Assist in launching new chemicals or solvent products, including technical documentation and market positioning.
• Gather and report market intelligence on industry trends, regulatory changes, and customer requirements.
• Support management in developing pricing strategies based on cost, competition, and market demand.

5. Regulatory, Safety & Compliance Support

• Ensure all sales activities comply with Pakistani regulatory requirements, and import/export regulations.
• Support customers with MSDS, TDS, COA, and regulatory documentation.
• Promote safe handling, storage, and transportation practices of chemicals and solvents.
• Coordinate with HSE teams to address customer safety concerns and audits.

6. Sales Team Leadership & Coordination

• Guide and support sales engineers, executives, and distributors with technical and commercial knowledge.
• Conduct product and application training for internal sales teams.
• Monitor team performance and provide regular coaching to improve sales effectiveness.
• Coordinate closely with production, procurement, logistics, finance, and quality assurance departments.

7. Planning, Reporting & Documentation

• Prepare and submit sales forecasts, monthly reports, and market analysis to senior management.
• Track sales performance, customer pipeline, and inventory requirements.
• Maintain accurate customer records, pricing history, and technical correspondence.
• Assist management in budgeting and strategic planning.

8. Customer & Distributor Relationship Management

• Develop strong relationships with customers, distributors, and channel partners across Pakistan.
• Conduct regular market visits, plant audits, and customer meetings.
• Evaluate distributor performance and recommend improvements or changes where necessary.
• Represent the company at trade shows, exhibitions, and industry events.

9. Commercial & Financial Responsibility

• Ensure profitable sales by managing pricing, credit terms, and payment recovery.
• Coordinate with finance department for credit approvals and outstanding receivables.
• Minimize business risk through careful assessment of customers and market conditions.

10. Continuous Improvement & Professional Development

• Stay updated on chemical technologies, solvent applications, and industry best practices.
• Participate in technical seminars, workshops, and supplier trainings.
• Propose process improvements to enhance customer satisfaction and operational efficiency.

Eligibility Criteria ;

· Qualification ; Chemical Engineer / Msc ( Chemistry – Applied Chemistry)

· Professional Experience ; 5-7 years in Print, paint, packaging and solvent industry in relevant / same domain

· Age Bracket; 35 – 40 Years

Job Type: Full-time

Pay: Rs100,000.00 - Rs120,000.00 per month

Work Location: In person