Technical Support Engineer

Key Responsibilities:

• Diagnose and resolve power-related faults in coordination with field teams.
• Perform routine system maintenance, configuration updates, and calibrations.
• Ensure timely configuration updates and system calibrations as required.
• Log and track all power-related incident, conduct root cause analysis, and prepare reports.
• Coordinate with field teams, vendors, and internal departments for timely issue resolution.
• Escalate new customer requirements to appropriate teams and follow up.
• Monitor power systems and alarms using NOC tools to ensure uninterrupted power supply.

Experience: 1 year of experience

Requirements:

• B.E/B.S in Electronics
• Knowledge of power systems, including rectifiers, batteries, and generators.
• Familiarity with monitoring tools for power systems.
• Strong analytical and troubleshooting skills.
• Excellent communication and coordination abilities.
• Ability to work under pressure and manage multiple tasks efficiently

Location: Brookes Chowrangi, Korangi Industrial Area, Karachi

Job Type: Full-time

Education:

• Bachelor's (Required)