Telesales Executive

Company Description

EFU Life Assurance Ltd, established in 1992, is Pakistan's first private sector life insurance company and a pioneer in the life insurance industry. Known for its strong financial base and innovative approaches, EFU Life offers a diversified portfolio of products to meet varying client needs, including unit-linked products, critical illness insurance, and pension plans. With the largest salesforce in the private life insurance sector, the company is recognized for its customer-focused services, ISO 9001:2015 certification, and an “Insurer Financial Strength” rating of AA+ by VIS. Located in Pakistan, EFU Life is committed to delivering comprehensive and high-quality financial solutions, including advanced digital offerings like the EFU Life PlanIT app.

Role Description

This is a full-time on-site role for a Telesales Executive based in Karāchi. The Telesales Executive will be responsible for engaging with prospective clients over the phone to promote insurance products, generating leads, and closing sales. Other responsibilities include delivering exceptional customer service, addressing queries effectively, and maintaining accurate records of customer interactions and sales activities. The role requires strong communication skills, a client-focused approach, and the ability to meet and exceed sales targets.

Qualifications

• Strong Communication and Customer Service skills to interact effectively and professionally with clients
• Proficiency in Lead Generation and Customer Support to identify potential customers and provide assistance
• Sales skills to achieve set targets and grow client base
• Ability to work independently and meet deadlines in a dynamic environment
• Prior experience in telesales or a related field is an asset
• High school diploma or equivalent; a bachelor's degree is beneficial
• Knowledge of the insurance industry is a plus