Tenant Liaison Officer

Overview

The Tenant Liaison Officer is responsible for managing tenant relationships and ensuring smooth coordination of all tenancy-related activities. This role involves overseeing lease contracts, utility transfers, move-in/move-out processes, and serving as the primary point of contact between tenants and the property management team.

Your role

• Manage lease contract administration and compliance.
• Oversee utility transfer processes for new and departing tenants.
• Act as the main liaison for tenants, addressing queries and concerns.
• Coordinate move-in and move-out procedures, ensuring smooth transitions.
• Handle apartment handovers and ensure readiness for occupancy.
• Schedule and coordinate Planned Preventive Maintenance (PPM) with tenants.
• Collaborate with the technical team to resolve tenant issues promptly.
• Track and follow up on tenant requests to ensure timely resolution.
• Prepare and deliver monthly reports on tenancy activities and issues.
• Organize and schedule apartment viewings for prospective tenants.

About you

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Experience in property management or tenant coordination preferred.
• Ability to manage multiple tasks and stakeholders effectively.
• Problem-solving skills and attention to detail.

Rewards & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career.

This includes:

• Tax-free salary.
• Life insurance coverage.
• Medical insurance.
• Annual leave balance.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Transportation & housing allowances.
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.

Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.