VIP Customer Support Specialist

Get AI-powered advice on this job and more exclusive features.

Yalla Group Limited is the largest MENA-based online social networking and gaming company, in terms of revenue in 2022. The Company operates two flagship mobile applications, Yalla, a voice-centric group chat platform, and Yalla Ludo, a casual gaming application featuring online versions of board games, popular in MENA, with in-game voice chat and localized Majlis functionality.

Role Description

This is a full-time on-site role for a VIP Customer Support Specialist located in Dubai, United Arab Emirates. The VIP Customer Support Specialist will be responsible for providing exceptional customer support to VIP clients, ensuring high levels of customer satisfaction through effective communication and technical support.

Qualifications

• Customer Support, Technical Support, and Analytical Skills
• Strong Interpersonal Skills and Customer Satisfaction focus
• Experience in handling VIP clients
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Excellent problem-solving abilities and attention to detail
• Fluency in Arabic and English is mandatory.
• Previous experience in the online social networking or gaming industry is a plus

Referrals increase your chances of interviewing at Yalla Group Limited (NYSE:YALA) by 2x