Virtual Medical Assistant

EZ MD Solutions is looking for motivated and detail-oriented individuals to join our onsite healthcare support team. This role is open to candidates with medical, administrative, or call center backgrounds, including fresh graduates who are eager to gain valuable professional experience. We provide a supportive and comfortable work environment, especially designed to encourage professionals to thrive and grow in their careers.

Key Responsibilities

• Accurately document patient interactions in Electronic Health Records (EHR) during real-time consultations.
• Transcribe, edit, and review medical documentation to ensure clarity, accuracy, and compliance with company standards.
• Communicate with patients and healthcare providers regarding inquiries, scheduling, and follow-ups.
• Support administrative tasks such as appointment scheduling, billing assistance, insurance verification, and record management.
• Collaborate with team members and providers to resolve discrepancies and ensure efficient workflows.
• Stay updated on company policies, medical terminology, and transcription standards (training will be provided).
• Maintain confidentiality and compliance with HIPAA and organizational guidelines.

Qualifications

• Bachelor’s degree in any discipline. Candidates with PharmD, medical, or life sciences backgrounds are encouraged to apply.
• Relevant experience in healthcare, call center, or administrative support is a plus.
• Strong computer skills, with proficiency in MS Office; familiarity with EHR or transcription software is beneficial.
• Excellent written and verbal English communication skills.
• Ability to type at least 40 WPM with accuracy.
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
• Fresh graduates are welcome and will be provided training.

What We Offer

• A professional, respectful, and female-friendly work environment.
• Opportunities for career growth and skill development.
• Training and guidance to build expertise in medical documentation and healthcare processes.
• Competitive compensation package.

Job Types: Full-time, Fresher

Pay: Rs50,000.00 - Rs100,000.00 per month

Ability to commute/relocate:

• Rawalpindi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you open to working onsite from 6:00 PM to 3:00 AM Pakistan Time?
• What are your salary expectations?

Language:

• English (Required)

Work Location: In person