Warehouse & Inventory Management Specialist

Role purpose:

Vodafone is Oman’s latest Network Operator. The presence of Vodafone in Oman will contribute to the development of all sectors, including the economic and educational sectors, and in line with Oman Vision 2040.

Our purpose is to ‘Connect for a Better Future ‘which underpins everything we do. Our solutions will positively impact society as we connect everyone in Oman for a better future. What we offer are market-leading customer experiences and innovative digital services.

We are looking for energetic self-starters to work in this 100% Omani owned, positive collaborative start-up environment, where key talents will create Oman’s happiest workplace. We are looking for individuals with an entrepreneurial mindset who get excited by challenges and constant change and truly want to positively impact the lives of our customers and the people of Oman.

This role has the overall responsibility for establishing and maintaining the strategic and operational capacity of technology supply chains at Vodafone Oman. The primary responsibilities are to deliver investment and spend optimisation and execute cost saving initiatives, whilst ensuring regulatory and internal governance compliance. The key outcomes expected are to deliver substantial and sustainable contributions to company profitability, and to contain commercial risk through contracts.

Key accountabilities and decision ownership:

• Manage daily warehouse operations to ensure efficiency and productivity for all company assets
• Monitor, control, and audit inventory, implementing strategies like ABC analysis and safety stock
• Lead, mentor, and train warehouse staff, fostering continuous improvement.
• Develop and implement operational policies and procedures to optimize workflows.
• Ensure compliance with safety standards, regulatory requirements, and asset traceability.
• Coordinate inbound, outbound, and last-mile logistics for retail, e-commerce, and distributors.
• Oversee reverse logistics and manage faulty returns from suppliers and customers.
• Manage customs clearance processes and secure TRA (Telecommunications Regulatory Authority) approvals for new shipments.
• Validate and process logistics, warehouse, and customs partner invoices to ensure financial accuracy.
• Fulfil B2B and wholesale product requests in coordination with the Product Management team.
• Maintain and update ERP and Warehouse Management Systems (WMS) and utilize automation tools.
• Generate reports and dashboards to track warehouse performance and inventory accuracy.
• Advise on shipping standards, packaging protocols, and end-to-end inventory control.
• Manage supplier and transport vendor relationships, negotiating cost-effective deals.
• Collaborate closely with Commercial, Technology, Finance, and Product Management teams
• Lead annual physical inventory counts and quarterly cycle counts, performing root-cause analysis.
• Ensure stock availability for critical items like SIM cards, MBB CPE and FTTH devices based on forecasts
• Ensure capital spare movement for Vodafone Network requirements
• Optimize distribution routes, logistics workflows, and SLA/KPI performance with partners

Core competencies, knowledge and experience:

• Strong analytical skills, with the ability to derive accurate conclusions from a large volume of diverse and complex data
• Commercial acumen and solid knowledge of the technology / telecoms market, and key vendors and players
• Extensive experience in leading Managing 3PL and Warehouse operations.
• Good interpersonal skills and stakeholder management across functions at a senior executive level
• Extensive and demonstrable experience in commercial negotiation with suppliers and service providers
• Inventory accuracy & reconciliation
• Ability to manage contractors and outsourced partners
• Strong communication and presentation abilities
• Ability to handle urgent operational needs
• Organized and detail‑oriented
• A minimum of 3 years in a warehouse and Inventory Management

Key performance indicators:

• Accurate inventory reporting
• Inventory accuracy ≥ 98%
• Stock variance reduction quarter‑on‑quarter
• Fulfillment lead time within agreed SLA
• Zero compliance breaches (HSE & regulatory)

Must have technical / professional qualifications:

• Bachelor’s degree in supply chain, Finance or relevant field.
• A procurement, supply chain or logistics qualification from an internationally recognised body is a distinct advantage