Workshop Supervisor

Job Summary

We are looking for highly motivated and experienced Workshop Supervisor to oversee the daily operations of our Auto Repair Garage.

Key Responsibilities

1. Team Leadership & Supervision

• Manage and supervise technicians and mechanics to ensure timely, high-quality repairs are carried out in accordance with safety and operational standards.
• Coordinate daily activities, set priorities, and maintain efficient workflow within the department.

2. Job Scheduling & Workflow Coordination

• Assign repair and maintenance jobs to technicians based on workload, department capacity, and delivery timelines to maximize productivity and efficiency.

3. Quality Assurance

• Oversee all repair and maintenance work to ensure it meets established quality standards.
• Conduct inspections and implement quality control measures to uphold service excellence.

4. Technical Support & Troubleshooting

• Provide hands-on support in diagnosing complex technical issues.
• Handle escalated cases and assist technicians with challenging repair tasks to ensure timely resolution.

5. Customer & Service Advisor Communication

• Collaborate with Service Advisors and customers to explain vehicle issues, repair work, and service outcomes in a clear and professional manner.

6. Inventory Management

• Monitor and manage inventory levels of tools, parts, and supplies to ensure availability and reduce downtime.
• Coordinate with procurement teams to replenish stock as needed.

7. Workplace Safety & Cleanliness

• Promote and maintain a clean, safe, and organized working environment.
• Ensure adherence to workplace safety protocols and best practices.

8. Reporting & Documentation

• Prepare and maintain accurate daily and weekly reports on job status, technician performance, and service records.
• Ensure all service documentation is up to date and compliant with internal and regulatory requirements.

9. Regulatory Compliance

• Ensure full compliance with all health, safety, and environmental regulations.
• Implement and enforce standards to meet legal and company-specific compliance requirements.

Qualifications:

• Minimum of 5 years of experience in a supervisory role.
• Strong technical expertise in mechanical, electrical, and diagnostic systems.
• Proven leadership abilities with excellent communication, interpersonal, and organizational skills.
• Must be able to work a 6-day week schedule in accordance with company policy.
• Flexibility and availability to respond to emergency jobs and operational requirements as needed.
• Possession of a valid UAE driving license is mandatory.

Job Type: Full-time

Pay: AED4,500.00 - AED8,000.00 per month