Appearance Shift Supervisor

About Us

What makes ARRISE different? We're more than a company-we're a community of over 10,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond. We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere. We don't just build products-we build opportunities, invest in our people, and foster growth at every level.

Role Description

We are seeking a skilled and dedicated Appearance Shift Supervisor to join our team at ARRISE. In this role, you will be responsible for continuously monitoring (24/7) the appearance of our employees to ensure compliance with our Appearance Guidelines.

Responsibilities

• Supervises and coordinates the monitoring and reporting of employees' appearance.
• Supports the team leader in renewing files, formulas, periodically updating the schedule and rotations.
• Constantly monitors the quantity and quality of reports provided by the team to employees.
• Requests information about new studio launches, studio migrations, and updates to table names in portals.
• Provides guidance and training to ensure that team members are competent in their roles.
• Supports the team leader in evaluating team performance through constant supervision of team activities.
• Supervises and checks the completion of tasks by the Appearance team during their work schedule.
• Communicates on behalf of the team through the company's communication channels.
• Responds promptly to any requests received through the company's communication channels during working hours.

Requirements

• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Have advanced English skills.
• Possess at least a medium level of computer literacy.
• Bring experience in quality control or monitoring.
• Are available to work weekends, night shifts, and public holidays.

What We Offer

• Accommodation will be provided by the company;
• Meal program (One Meal per shift);
• Transportation allowance.

Join us in Ras Al Khaimah, a great place to grow your career while enjoying a relaxed and welcoming lifestyle!