Business Development Representative - MEA

Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences and employee productivity.

Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation.

Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan.

POSITION / TITLE:

Business Development Representative / Senior Business Development Representative

POSITION SUMMARY:

We are looking for a Business Development professional with experience of engaging with equivalent VP and C Level Executives. Your role is to relentlessly identify new Sales opportunities via Outbound Telephone calls, LinkedIn and Email campaigns. As the first line of communication with prospects, ideal candidates should possess a strong understanding of the sales process, excelling at researching leads, nurturing & navigating through existing customer relationships.

LOCATION:

Onsite in our Dubai office (non-remote role)

RESPONSIBILITIES:

• Utilize Telephone, LinkedIn and Email to generate new sales opportunities by engaging CXO/VP level contacts in the Middle East Enterprise Segment
• Identify prospect's needs and suggest appropriate products/services through consultative conversations. Doing deep account research to identify the right set of Economic and Functional buyers to approach
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities through repeatable nurture motion
• Update and maintain Hubspot CRM and various other marketing systems accurately
• Set up discovery meetings between customer contacts and sales executives.

QUALIFICATIONS / SKILLS REQUIRED:

• Outbound business development experience, with a consistent track record of setting up discovery calls and creating qualified opportunities
• Strong communication skills via phone and email
• Proven creative problem-solving approach and strong analytical skills
• Experience working in the Middle East Market (Experience in SAAS/CX/EX Space)
• A strong understanding of the Sales & Marketing Funnel
• Proficiency with CRM’s like Hubspot (preferred) or Salesforce and other tools such as 6Sense, Outreach.io, Loom, Orum etc

EDUCATION QUALIFICATION:

• Degree preferred but not essential.

LANGUAGES REQUIRED:

• Arabic (native speaker essential)
• English (fluent)

Why Join Us?

At Kore.ai, you won’t be maintaining quality for conventional software—you’ll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications. Your work will directly influence how the world’s leading organizations build, deploy, and trust AI systems, establishing standards that could transform the industry.

Join us in building not just a better platform, but the frameworks that ensure enterprise agentic applications deliver on their transformative promise safely, effectively, and responsibly at scale.