Job Summary
Oversee all aspects of a catering operation, from planning and budgeting to staffing and service execution. He is responsible for ensuring high-quality food, service and presentation while managing costs and maintaining client satisfaction. This role involves a mix of culinary knowledge, business acumen, and strong interpersonal skills.
Essential Duties and Responsibilities
- Determining customer requirements and proposing catering options.
- Negotiating prices and preparing meticulous catering order forms.
- Planning menus and overseeing venue, equipment, food, and service preparations.
- Hiring, training, and supervising catering staff, as well as scheduling employee shifts.
- To ensure the methods of preparation and presentation comply with all current recognized catering standards.
- To ensure all catering activities are carried out in line with the pre-agreed agreed budget to ensure any comments regarding the catering operation - positive or otherwise, are noted and acted upon appropriately
- Liaising with customers, sales staff, chefs, and specialized catering equipment providers.
- Overseeing seating arrangements, the serving of meals and beverages, and the clearing of tables.
- Monitoring the availability of catering stock and supplies and ordering replenishments.
- Tracking catering expenses and maintaining accurate records.
- Adhering to food and health industry regulations and standards.
- Researching catering trends and promoting competitive catering services.
- Demonstrates understanding and awareness of all company & municipal policies and procedures relating to Health, Hygiene and ensures your direct reports do the same to meet all standards.
