Chief Technology Officer (CTO)

Technology Strategy & Leadership:

• Develop and execute the company’s overall technology roadmap aligned with business goals.
• Evaluate and implement technology platforms (POS, ERP, CRM, etc.) to support restaurant operations and scalability.
• Serve as a strategic partner to the executive team, advising on technology trends and innovations.

Digital Innovation & Transformation:

• Lead the digital transformation of customer experiences (e.g., mobile ordering, self-service kiosks, loyalty apps).
• Manage integrations with third-party delivery platforms.
• Oversee implementation of AI or data-driven tools for demand forecasting, menu engineering, and staffing.

Team Development & Management:

• Build and lead a high-performing tech team (developers, analysts, IT support).
• Establish agile workflows and best practices for software development and IT operations.

Cybersecurity & Infrastructure:

• Ensure secure and reliable infrastructure across all restaurant locations and corporate systems.
• Develop protocols for data privacy, PCI compliance, and disaster recovery.

Operational Support:

• Collaborate with operations teams to streamline kitchen systems, supply chain, and inventory technologies.
• Support franchise or multi-location growth with scalable tech solutions.

Qualifications:

• Proven experience (7+ years) in a senior technology leadership role, preferably within hospitality or restaurant sectors.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• Strong knowledge of POS systems (e.g., Toast, Revel, Oracle Micros), restaurant ERP, and mobile ordering platforms.
• Experience with cloud computing, APIs, data analytics tools, and modern software development practices.
• Strong leadership and communication skills; ability to collaborate across departments.

Location: Lahore

Job Type: Full-time

Work Location: In person