Closer Call Center

Job Summary:

The Call Center Closer is responsible for engaging with qualified leads, delivering persuasive sales conversations, addressing objections, and successfully closing deals. This role requires excellent communication, negotiation, and relationship-building skills to convert prospects into customers and achieve sales targets.

Key Responsibilities:

Sales & Closing

• Engage with pre-qualified leads provided by appointment setters or lead generators.
• Deliver compelling sales pitches to explain products/services and value propositions.
• Handle objections confidently and use effective negotiation techniques to secure sales.
• Consistently achieve or exceed individual and team sales targets.

Customer Engagement

• Build trust and rapport with potential clients to increase conversion likelihood.
• Answer customer questions and provide clear information about pricing, features, and benefits.
• Follow up with undecided leads to maximize closing opportunities.

Process & Reporting

• Maintain accurate records of calls, sales, and customer details in the CRM system.
• Report daily/weekly sales performance to supervisors.
• Provide feedback on lead quality and suggest improvements to the sales process.

Required Skills & Qualifications:

• Bachelor’s degree (preferred) or equivalent experience in sales/customer service.
• 1–3 years of proven experience in sales, telesales, or closing deals (call center environment preferred).
• Strong persuasion, objection-handling, and negotiation skills.
• Excellent verbal communication with a confident and professional phone presence.
• Target-driven, self-motivated, and resilient under pressure.
• Proficiency in CRM systems and basic computer applications.

Key Competencies:

• Sales & Negotiation Skills
• Confidence & Persuasiveness
• Active Listening & Objection Handling
• Result Orientation & Target Achievement
• Relationship Building & Customer Focus

Job Type: Full-time

Pay: Rs35,000.00 - Rs60,000.00 per month

Work Location: In person