Control Room Executive

Job Title: Customer Support Executive - CSR

Working Hours: 50 Hours Weekly

Location: Gulberg III, Lahore.

Salary: 80,000 PKR + KPI Allowance

Job Duties

• Oversee UK operations from the Lahore control room (24x7 control room operations).
• Respond to client queries via phone calls, emails, WhatsApp, etc.
• Schedule shifts for staff members.

Requirements:

• Minimum qualification: A-Level or Bachelor’s degree.
• At least 2 years of experience in an international call center (preferably UK-based) in an operations role (sales experience will not be considered).
• Minimum 1 year of experience working with a UK-based security company (mandatory).
• Must be flexible and willing to work in both day and night shifts as part of a rotational schedule.

English Communication:

• Excellent English communication skills (both speaking and writing)
• Overall English proficiency should be at least 7/10. (please do not apply if your English communication is not good).

How to Apply

Interested candidates are encouraged to send their CV to:

hr@harrissecurityservices.co.uk

Please mention “Customer Support Executive” in the subject line of your email.

Job Type: Full-time

Pay: Rs70,000.00 - Rs80,000.00 per month

Application Question(s):

• Are you ok working in rotational day and night shifts?

Work Location: In person