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Cruise Port Operations Officer- Sharm El Sheikh
Sharm ash Shaykh, Egypt
- Coordinate all logistical arrangements for arriving and departing cruise ships.
- Liaise with cruise line agents, port authorities, customs, immigration, and local service providers.
- Ensure timely boarding, disembarkation, and transit services for passengers and crew.
- Supervise terminal activities including baggage handling, security checks, and transportation logistics.
- Monitor safety and security procedures in compliance with ISPS Code and port regulations.
- Handle emergency or unexpected situations such as medical evacuations, weather delays, or port congestion.
- Manage ground transportation (buses, taxis, private transfers) and excursions coordination in Sharm EL Sheikh.
- Ensure cleanliness, signage, and passenger flow at the terminal meet international cruise standards.
- Compile and submit reports on cruise calls, passenger traffic, incidents, and service evaluations.
- Support tourism and hospitality teams in enhancing passenger experience at port.
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Maintain communication with tour operators, customs, and local vendors to ensure excellent service delivery.
- Bachelor's degree any field
- 2+ years in a junior-level maritime or port operations role.
- Experience in cruise shipping, port agency, or marine logistics is highly preferred.
- Sailing experience is a plus but not mandatory.
- Strong communication in English (written and spoken); additional languages are a plus.
- Strong negotiation, communication, and organizational skills.
- Teamwork and ability to coordinate with multiple stakeholders (e.g., customs, immigration, cruise lines).
- PC literacy and familiarity with port management systems or maritime software.
- Ability to work under pressure and handle emergency or rerouting scenarios.
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Preferably a resident of Sharm El Sheikh or nearby areas.
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