Executive Support
- Manage the Business Unit Head's calendar, appointments, meetings, and travel arrangements.
- Screen calls, emails, and correspondence, ensuring timely responses and follow-ups.
- Prepare presentations, reports, meeting agendas, and minutes of meetings.
- Maintain confidential records, files, and executive documentation.
Operational Coordination
- Coordinate with auditors, clients, certification bodies, and internal departments.
- Schedule certification audits, surveillance audits, recertification audits, and client meetings.
- Monitor audit plans and ensure timely completion of assigned activities.
- Follow up with internal teams regarding pending actions and deliverables.
Client Relationship Management
- Act as the primary coordination point between clients and the Business Unit Head.
- Handle client inquiries professionally and ensure prompt resolution.
- Maintain accurate client databases and certification records.
- Coordinate quotation requests, proposals, contracts, and service agreements.
Documentation & Compliance
- Maintain certification files and audit documentation.
- Ensure proper filing and version control of ISO-related documents.
- Assist in preparing reports required by accreditation bodies and management.
- Ensure confidentiality and security of organizational documents.
Reporting & MIS
- Prepare weekly, monthly, and quarterly performance reports.
- Monitor departmental KPIs and prepare dashboards.
- Maintain audit schedules and certification status reports.
- Assist in preparing business review presentations.
Administrative Responsibilities
- Coordinate meetings and prepare meeting minutes.
- Arrange training sessions and departmental events.
- Process expense claims, purchase requests, and administrative documentation.
- Maintain office supplies and departmental records.
Communication & Coordination
- Liaise with Sales, Operations, Finance, HR, and Technical Teams.
- Coordinate with external certification bodies and accreditation agencies.
- Track action items and ensure timely completion.
Pay: Rs60,000.00 - Rs70,000.00 per month
Education:
Work Location: In person