Executive - Operations

NEW REQUIREMENT OF S TOWER (SZR)Formulating strategy, improving performance, procuring material and resources and securing compliance.Responsible for total facility management services including housekeeping, MEP and building services, concierge and administration.Managing all technical and non-technical outsourced service contracts and Company personnel, including inspections and quality management of service delivery - this includes all Engineering / Housekeeping functions/ Administration.Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter supply and service contractsRoutinely inspect all contracted services to ensure performance measures are being maintained.Train subordinates in all aspects of the technical and non- technical services.Actively multi skill all Company staff to increase flexibility and job satisfaction.Report any incidents within the time frame as set in the escalation matrix.Identifying and Sourcing Spares & Consumables for all equipment’s and maintaining optimum inventoryPreparing Breakdown analysis reports and review with Sub-OrdinatesEstablish contract specific continuous improvement strategies which promote efficiency, energy reduction and best practices.Champion the implementation and support the use of CAFM on every contract and use it to report proactive and reactive performance.To manage excellent relationships with clients, our suppliers and other partners.Act as a role model for people management processes ensuring they are followed to clarify objectives, actively management performance and develop skillsTo lead the development and retention of staff; always challenging levels of resource to improve efficiency and improve profitability.To set objectives for direct reports and review on monthly basis. Ensure same approach and mechanisms for all staff within area of responsibility.Support the development of business wide FM initiatives including contract renewals and cost reduction strategies.Leadership of allocated Facility Management Contract and the associated services; ensuring excellent, consistent, and compliant (timely) service is achieved.Establish and maintain the PPM schedule, Training Plan, Succession Plan and all associated Health and Safety documentation for every contract.Working withthe General manager, ensure all core sub-contractors are officially engaged with a valid contract, within budget and have a clear scope of worksOperates independently within working parameters set by General Manager.Establishes and maintains contract specific relationships and ensure customer expectations are managed.Manages contract related Health and Safety policy and standards.Determines contract specific priorities and makes decisionsAccountable for financial performance and risk management of their respective contract.Work within predetermined budgetary guidelines given by General Manager at contract level.Responsible for compliance to relevant Corporate Governance standardsEnsuring compliance with LFM financial policy and standardsPromotes innovative ways to add value and reduce costs within the team