Frensh Tour Leader

• Assist clients at the airport with arrival and departure procedures, ensuring polite, professional behavior. In case of any issue, immediately inform the direct manager.
• Inspect the clients’ vehicle at the airport or hotel (company-owned or rented) and report any remarks or issues to the direct manager.
• Coordinate effectively with other tour leaders handling the same file, as well as with drivers and tour guides, at least one day in advance and with sufficient notice.
• Ensure that tour leaders’ and drivers’ mobile phones are kept on silent while accompanying clients to or from the hotel/airport, and avoid answering calls to prevent disturbing clients. Only contact the direct manager in cases of extreme necessity.
• Review flight details and clients’ itineraries through the movement sheet prior to arrival or departure, and provide clients with full information about their Cairo tour program.
• Do not leave the vehicle upon hotel arrival until the check-in process is fully completed, to avoid any issues such as hotel changes or overbooking.
• Register the Tourism Police notification at the hotel immediately after check-in, contact clients in their rooms to ensure room quality and luggage delivery, and confirm receipt of breakfast boxes for early-morning departures.
• Carefully review financial disbursements with the Accounting Department, including ticket validity, restaurant payments (cash advances or vouchers), and credit cards.
• Ensure quick and accurate settlement of files with the Accounting Department to avoid delays in clearance procedures.
• Check routers to ensure they are working properly before handing them over to clients, and assist clients with activation if needed.
• Execute assigned operations immediately upon issuance of the movement sheet.
• Maintain continuous communication with the direct manager regarding any remarks or issues related to assigned files to take necessary action.
• Perform any additional tasks assigned by the Operations / Movement Department as required.

Job Type: Full-time

Pay: E£6.00 - E£6.50 per month