HR Coordinator

JOB PURPOSE:

The HR Coordinator is responsible for providing essential administrative support across internal HR documentation, employee onboarding & offboarding, and critical external compliance functions. This role ensures accurate and immediate tracking of employee records, seamless coordination of governmental health and social insurance requirements, and adherence to company procedures.

RESPONSIBILITIES/DUTIES

Employee File Management

• Manage and maintain the integrity of employee records by executing all archiving tasks and scanning files into the digital HR system.
• Support the HR team in preparing employees’ files, hiring/clearance forms, and other tasks needed during the onboarding and offboarding procedures
• Accurately prepare sick leave refund requests and necessary documentation for submission to the social insurance authorities.

External HR Liaison

• Act as the primary point of contact for external offices, managing all scheduled and unscheduled visits to the Social Insurance Office and the General Authority for Health Insurance.
• Coordinate all planned/unplanned drug tests in alignment with the concerned internal department and the Drug Control and Addiction Treatment Fund, ensuring strict confidentiality and compliance.
• Process and issue governmental medical cards for all current employees and new hires promptly.

General Support:

• Perform any other related tasks and duties necessary to ensure the company's full compliance with relevant labor and health regulations.
• Addressing the employees’ comments and inquiries in alignment with the company policies, with total collaboration with the HR administration team.

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

QUALIFICATIONS:

• BSc in Human Resources Management, Business Administration, or any other relevant field.

KNOWLEDGE:

• Basic knowledge of local labor law, social insurance, and governmental health regulations.
• Fundamental knowledge in the Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to handle sensitive information with integrity and strict confidentiality.
• Proven experience in managing relationships and compliance with external governmental offices, including Labor, Social Insurance, and Health Insurance authorities is preferrable.

EXPERIENCE:

• 0 - 3 years of proven experience in an administrative HR role, such as an HR & Admin Officer, HR Administrative Assistant, or a similar People Operations role.

DESIRED BEHAVIORS & EXPERIENCES

• Excellent attention to detail to ensure accuracy in record-keeping, documentation, and compliance filings.
• Highly organized, to demonstrate strong planning and organizational skills to manage multiple administrative tasks, external visits, and complex schedules (e.g., medical checkups) simultaneously.
• Maintain absolute confidentiality when handling sensitive employee data, medical information, and governmental compliance matters.
• Follow up on outstanding documentation, anticipate compliance deadlines, and independently resolve administrative issues.
• Strong verbal and written professional communication skills.
• Possess a high sense of reliability, dependability, and commitment.
• Problem-Solver, who handle administrative hurdles and logistical challenges with a solution-oriented mindset.