Inbound Cab Office Telephonist

Job Title: Inbound Cab Office Telephonist

Location: In-Office
Shifts: 2 Positions Available (Day and Night)
Working Days: 5 Days a Week
Salary: PKR 400 – 500 per hour

Job Overview

We are looking for reliable and motivated individuals to join our team as Taxi Operators. This is a fast-paced, in-office role that requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

The ideal candidate should be organized, professional, and comfortable handling dispatch operations and customer interactions.

Key Responsibilities

• Manage and coordinate taxi dispatch operations
• Handle inbound and outbound calls professionally
• Assist with school runs and scheduling
• Support account handling and daily operations
• Prepare and manage basic invoicing
• Monitor ongoing trips and ensure smooth service
• Communicate with drivers and resolve issues promptly
• Maintain accurate records of trips and schedules

Requirements

• Prior experience in a taxi office or dispatch role (preferred)
• Good communication and customer-handling skills
• Ability to work in a fast-paced environment
• Basic computer knowledge (emails, spreadsheets, dispatch systems)
• Reliable, punctual, and professional attitude
• Willingness to work either day or night shift

Job Type: Full-time

Pay: Rs400.00 - Rs500.00 per hour

Work Location: In person