Inbound / Outbound Sales Representative

Key Responsibilities:

Inbound Communication & Lead Handling

• Handle incoming calls, emails, and web inquiries from potential clients.
• Qualify and convert leads into active opportunities by understanding client needs and offering suitable marketing solutions.
• Provide accurate information about company services, pricing, and packages.
• Follow up on inbound leads to ensure timely response and engagement.

Outbound Sales & Business Development

• Make outbound calls to potential clients generated through marketing campaigns, databases, or referrals.
• Present and pitch Fortune IT Park’s marketing, digital, or outsourcing services (such as lead generation, call center support, and virtual staffing).
• Schedule appointments or demos with interested prospects.
• Follow up with warm leads and re-engage inactive or old clients to explore new opportunities.

Client Relationship & Reporting

• Maintain a consistent follow-up routine to build trust and long-term relationships.
• Document all client communications, leads, and conversions in CRM software.
• Collaborate with marketing and operations teams to ensure smooth client onboarding and satisfaction.
• Achieve weekly and monthly sales targets set by the management team.

Requirements & Qualifications:

• Education: Bachelor’s degree in Business, Marketing, Communication, or related field.
• Experience: 6 Month - 1 years of experience in sales, lead generation, or client acquisition (preferably in a marketing or BPO environment).
• U.S. campaign or agency experience will be a strong advantage.

Skills:

• Excellent English communication (verbal and written).
• Strong persuasion and negotiation abilities.
• Confident phone presence and positive customer handling attitude.
• Familiarity with CRM tools, Google Workspace, or MS Office.
• Ability to understand marketing concepts and explain them to clients effectively.

Other Requirements:

• Must be willing to work onsite during night shift (6 PM – 3 AM).
• Target-driven mindset with strong time management and discipline.
• Team player with a proactive and professional work ethic.

Working Conditions:

• Onsite role at Fortune IT Park office, Lahore.
• Night shift (6 PM – 3 AM) aligned with U.S. working hours.
• Professional, fast-paced, and performance-oriented environment.

Job Type: Full-time

Pay: Rs35,000.00 - Rs40,000.00 per month

Work Location: In person