Information Desk / Front Desk Officer

Information Desk / Front Desk Officer

Job Description

The Information Desk / Front Desk Officer will be the first point of contact for visitors and citizens, responsible for providing accurate information and ensuring a professional front-facing experience.

Key Responsibilities

• Greet visitors and manage front desk operations
• Provide accurate information and guidance to the public
• Handle queries, forms, and basic documentation
• Maintain visitor logs and records
• Coordinate with internal departments when required

Education & Experience

• Bachelor’s degree
• Relevant front desk or customer service experience preferred

Required Skills

• Strong communication and interpersonal skills
• Professional appearance and attitude
• Customer handling and coordination skills
• Basic computer proficiency

Job Type: Full-time

Work Location: In person