IT Admin

Job Description

• Provide IT support for end-users, resolving hardware, software, and network issues.
• Address helpdesk tickets promptly and ensure user satisfaction.
• Assist with onboarding and offboarding employees by managing accounts, permissions, and devices.

System Administration:

• Manage Microsoft 365 tools and systems, including user accounts and permissions.
• Provide user support and training on Microsoft 365 applications (e.g., Teams, SharePoint, OneDrive, Outlook).
• Assist in regular system maintenance, updates, and backups to ensure optimal performance.

Data Governance:

• Implement and maintain policies for data classification, access control, and security.
• Ensure compliance with data protection regulations and company policies.
• Conduct periodic audits to maintain data integrity and security.

Documentation and Reporting:

Maintain up-to-date documentation of IT processes, systems, and configurations.

Report on IT system health, support activities, and ongoing projects.

Qualification:

• Bachelor’s degree in information technology, computer science, or a relatedfield, orequivalent experience.
• 3 years’ experience minimum in a Microsoft environment or administration.
• Proficiency with Microsoft 365 tools (Teams, SharePoint, OneDrive, Outlook…) andprevious experience in Microsoft migration.
• Knowledge of data governance practices and basic security protocols. Strong troubleshooting skills for hardware, software, and network issues. E
• xperience with Microsoft Intune and Azure Active Directory is preferred

Job Type: Full-time

Application Question(s):

• What is your nationality?
• Do you have experience in retail? POS?
• Do you have driver's license?
• Total of experience

Location:

• Dubai (Preferred)

Willingness to travel:

• 75% (Preferred)