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IT Officer
Multan, Pakistan
Posted date
8th September, 2025
Last date to apply
15th September, 2025
Country
Pakistan
Locations
Multan with Frequent Travel to field offices
Category
Development Sector
Salary
80-90K
Type
Contractual
Position
1
Experience
2 years
Qualifications & Skills:
- Bachelor’s/Master’s degree in Computer Science, IT, or related field.
- Proven experience in IT operations, ERP systems, and troubleshooting.
- Strong knowledge of NAS servers, email server administration, LAN/WAN, MikroTik routers, and access points.
- Experience in managing CCTV, printers/copiers, and telecom portals (e.g., Telenor portal).
- Excellent problem-solving and communication skills.
- Ability to manage multiple offices’ IT infrastructure with efficiency and integrity.
Key Responsibilities:
- IT Operations & Support
- Provide technical support and troubleshooting for hardware, software, network, ERP, and user-related issues across all LPP offices.
- Manage and maintain organizational printers, copiers, scanners, and related devices.
- Ensure uninterrupted online conference systems, digital communication tools, and hybrid work solutions.
- Data & Server Management
- Manage data backup systems, including NAS (Network Attached Storage) server for secure storage and disaster recovery.
- Oversee workspace email server management, ensuring smooth communication and reliable email services.
- Administer and update the Telenor portal for SIMs, mobile connections, and related services.
- ERP & System Administration
- Oversee ERP implementation, usage, troubleshooting, and user training.
- Ensure proper data integration, reporting, and alignment of ERP with organizational needs.
- Collaborate with management for ERP upgrades and process improvements.
- Network & Security Management
- Manage LAN/WAN infrastructure across all LPP offices, ensuring connectivity, speed, and security.
- Configure and maintain MikroTik load balancer and access points for optimal bandwidth distribution and wireless connectivity.
- Ensure organizational CCTV systems are fully operational, with secure remote/online access.
- Implement cybersecurity measures, firewalls, and system updates to protect data and operations.
- Strategic IT Alignment
- Serve as the IT liaison with management and staff, identifying needs and recommending solutions.
- Keep the organization aligned with the latest IT trends and ensure compliance with best practices.
- Support IT-driven transformation to improve efficiency and service delivery.
- Procurement & Vendor Coordination
- Review contracts and manage procurement of IT equipment, software, and services.
- Coordinate with vendors for timely delivery, maintenance, and technical support.
- Policies & Compliance
- Develop and implement IT policies, SOPs, and service-level agreements.
- Ensure data security, system integrity, and compliance with donor and organizational requirements.
- Other Duties
- Participate in IT team planning, problem-solving, and performance reviews.
- Perform other IT-related tasks as assigned by management.
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