IT Officer

Key Responsibilities:

• Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
• Monitor and maintain IT systems to ensure optimal performance and security.
• Troubleshoot hardware and software issues and provide timely technical support to staff.
• Manage user accounts, permissions, and access controls in accordance with company policies.
• Implement and monitor data backup and disaster recovery strategies.
• Maintain and update IT asset inventory, including hardware and software licenses.
• Support the deployment and maintenance of cybersecurity measures (firewalls, antivirus, encryption, etc.).
• Assist with the planning and implementation of new IT systems or upgrades.
• Provide IT training and support to end-users to enhance digital literacy and productivity.
• Ensure compliance with IT policies, data protection laws, and cybersecurity standards.
• Liaise with external vendors and service providers to resolve technical issues or procure IT equipment.

Qualifications and Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum Proven Experience 6 month to 1 year as an IT Officer or similar role.
• Strong knowledge of computer networks (LAN, WAN), hardware, and software troubleshooting.
• Experience with operating systems (Windows, macOS, Linux) and office productivity tools.
• Familiarity with database management, cloud platforms, and cybersecurity best practices.
• Excellent problem-solving, communication, and organizational skills.
• Ability to work independently and collaboratively in a team environment.
• Relevant certifications (e.g CCNA) are an advantage.

Key Competencies:

• Technical proficiency and analytical thinking
• Attention to detail and accuracy
• Strong interpersonal and communication skills
• Ability to prioritize tasks and manage time effectively
• Commitment to confidentiality and data security

Job Type: Full-time

Work Location: In person