Manager Strategic Accounts

Department & Function: Govt. & Corporate Sales South

Position: Manager Strategic Accounts

Location: Karachi

Reporting to: Regional Business Head - Corporate Services

Job Type: Permanent

Job Purpose:

• Seeking new business ventures.

• Identifying competitive edge and developing customize solutions for Corporate Sector.

• Bringing revenue generating customers on board. Generating more sales from the existing clients and ensuring their confidence levels remain intact to make them stay on board by giving them quality customer services.

• Providing required documentation for Customer Waiver Evaluation as per approved C&C policy.

• Selling and achieving set targets of Prepaid, Postpaid, Enterprise Solutions, MNP, VAS, Terminals and DICT projects.

Job Responsibilities:

• Meeting monthly sales targets as approved by Management.

• Exploring and driving new growth venues through existing client base.

• Timely identification of problems and duly managing customer service establishments that leads to new referrals and fresh activation.

• Responsible for gross adds in the existing base for a full range of voice, mobile data, and ESS solutions to the client base • Seeking new business ventures

• Developing customized solutions for the corporate sector

• Ensuring the clearance of outstanding amounts from existing customers.

• Establish, maintain, and develop the company’s presence in the corporate sector to generate new business while retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction.

• To speed up Mobile data, Business & Enterprise Solutions & GSM business in the region

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• Must have a minimum of Bachelors Degree or above

Work Experience:

• Relevant Experience of 3 to 4 years

Skills – Generic:

• Team Leadership Skills

• Time Management Skills

• Analytical

• Negotiation

• Relationship building & Customer engagement skills

• Excellent communications skills in English & Urdu, with a clear, confident and articulate telephone manner

• Written communication skills, must be able to write professional emails for internal & external customers

• Problem solving & customer engagement approach

• Innovative & proactive, self-motivated & flexible

• Proficiency in Microsoft Office Suite

Skills – Job Specific:

• Sales Skills

• Business Development Skills

• Customer Relationship Management

• Key Account Management

• Experience in Telecom, ICT, Banking & FMCG will be preferred

• Able to compare telecom operator packages & able to show the comparative advantages to customers

• Specialized in Portfolio Management & Collection

• Good with numbers, price comparisons & ability to drive retention & new business in the corporate market

• Good market reach & having relationships with business groups.