Office Admin

We are a fast-growing multinational distributor specializing in electronic and industrial automation products from leading European brands. As part of our continued expansion and strategic growth, we are seeking a motivated and detail-oriented individual to join our dynamic team in a key support role.

This position will play a vital role in supporting all aspects of the tendering process and contributing to broader business development initiatives across multiple regions.

Key Responsibilities

1. Daily Reporting

• Submit daily activity reports to both UAE and UK managers to ensure alignment with company policies and operational goals.

2. Sales & Order Management

• Prepare accurate and competitive quotations based on customer requirements and product specifications.
• Ensure all transactional documentation is completed accurately and in a timely manner.

3. Product Selection & Online Platform Management

• Research, identify, and list suitable products on the company’s online sales platforms.
• Manage customer inquiries related to online listings and provide relevant quotations.
• Coordinate with logistics teams to ensure timely order processing and delivery.

4. Customer Relationship Management

• Deliver high-quality customer service throughout the sales cycle.
• Maintain communication with existing clients and actively develop relationships with potential customers in assigned territories.
• Identify new business opportunities and contribute to client acquisition efforts.

5. Client Support & Consultation

• Offer professional advice and product recommendations via phone and email to assist clients in selecting appropriate solutions.
• Handle customer queries and resolve issues promptly and professionally.

6. Technical & Administrative Support

• Assist the technical team in resolving customer-related issues and coordinating ongoing projects.
• Perform general administrative duties such as document filing, CRM updates, and report generation.

Required Skills & Qualifications

Experience:

• Minimum 1–2 years of experience in technical customer support or sales, preferably in the electronic or industrial automation sector.
• Previous experience in a call center environment is a plus.

Skills:

• Strong communication, interpersonal, and negotiation skills.
• Proven ability to build and maintain client relationships.
• Capable of working independently with minimal supervision.
• Mature, responsible, and results-oriented approach.
• Proficiency in spoken and written English.
• Professional appearance and good personal grooming.

Education:

• Bachelor’s degree in any discipline (technical background preferred).

Job Type: Full-time

Pay: Rs40,000.00 - Rs50,000.00 per month

Experience:

• Office Admin: 2 years (Required)

Language:

• English (Preferred)

Location:

• Lahore (Required)

Work Location: In person