Operations Coordinator (Sales & Facilities) Arabic speaker

Company Description

Property Shop Investment (PSI), established in 2007, is the largest private real estate company headquartered in Abu Dhabi. Known for its sustainable and dynamic performance, PSI is a platinum real estate company with esteemed developers in Abu Dhabi and Dubai. Our goal is to exceed expectations and influence major milestones in the real estate market by providing a wide range of real estate services. Our core services include property brokerage, development consultancy, real estate marketing, investment advisory, property appraisal, and property & facility management.

Role Description

To oversee and manage the daily operations of properties and facilities, encompassing tasks such as facility maintenance, tenant relations, vendor management, budgeting, health and safety compliance, staff supervision, property inspections, emergency preparedness, reporting, and continuous improvement initiatives.

Responsibilities

• Develop and implement operational strategies aligned with the organization’s vision and goals.
• Analyze market trends and customer needs to drive innovation and continuous improvement.
• Streamline processes to enhance efficiency, reduce costs, and boost productivity.
• Identify and resolve operational gaps, implementing effective solutions.
• Establish and track KPIs to measure performance and ensure corrective actions.
• Lead, motivate, and support operational teams to achieve objectives.
• Foster a culture of teamwork, learning, and professional growth.
• Conduct performance reviews, provide feedback, and address training needs.
• Ensure compliance with industry standards, regulations, and quality requirements.
• Implement quality control and risk management measures.
• Collaborate with cross-functional teams to align operations with business goals.
• Manage stakeholder, supplier, and vendor relationships for smooth operations.
• Handle customer inquiries and complaints to ensure satisfaction.
• Promote Health, Safety & Environment (HSE) best practices.
• Perform other duties as assigned by management.

QUALIFICATIONS & EXPIERENCE

• Bachelor degree in business administration, operations management, or a related field.
• 3-5 years’ experience in operations management.

Skills and Competencies:

• Strong analytical and problem-solving skills.
• Excellent leadership and people management abilities with a focus on team building & motivation.
• Exceptional communication & interpersonal skills.
• Knowledge of operational best practice.
• Proficiency in using relevant software and tools for operational analysis.

Job Location: Abu Dhabi

Job Type: Full-time