Operations Manager - Arabic Speaker

Driven by a passion for creating unique home-grown food concepts, The Independent Food Company is a UAE-based hospitality group behind the region's most beloved brands - SALT, Parker's, Somewhere, Public, Kumo, and Shalwa. Each concept is a testament to our commitment to innovative experiences, community connection, and high standards of service.

We are looking for a highly skilled and guest-focused Operations Manager. The ideal candidate will bring a passion for hospitality, a strong sense of leadership, and a deep understanding of luxury service standards. You will be responsible for ensuring an exceptional dining experience, optimizing operations, and driving business performance.

Key Responsibilities

• Oversee daily restaurant operations across assigned outlets to ensure smooth and efficient service.
• Implement and maintain company operational standards, policies, and procedures.
• Monitor and improve food quality, service standards, hygiene, and safety compliance.
• Manage budgets, cost control, and P&L performance for each outlet.
• Ensure proper inventory management, purchasing, and waste reduction practices.
• Lead, train, and motivate front-of-house and back-of-house teams.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Oversee recruitment, onboarding, performance reviews, and staff development plans.
• Maintain a strong presence on the floor to ensure a high level of guest satisfaction.
• Promote a guest-first culture and deliver personalized service across all touchpoints.
• Collaborate with the marketing team to execute brand and local marketing initiatives.
• Support the development and rollout of new concepts, menu innovations, and service enhancements.
• Ensure adherence to UAE health, safety, and food hygiene regulations.

Requirements

• Bachelor's degree in Hospitality Management or related field (preferred).
• 3-5 years of proven experience as a Restaurant or Operations Manager in upper-casual or fine dining environments.
• Strong leadership, communication, and people management skills.
• Excellent knowledge of restaurant financials, operations, and cost control.
• Hands on approach with high attention to detail and commitment to quality.
• Fluency in English & Arabic
• Previous UAE experience preferred.

Apply by sending us your CV.