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Payroll Specialist
India
Job Description:
Payroll Specialist - US
Function/Group:
GSS/HRSS/International Payroll
Country:
India
Location:
Mumbai
Pay Grade:
PG 40 – Specialized Support
Full time
Role Reports to:
Payroll Team Lead - US
Geographical Scope:
Global
Percentage of travel required:
Sponsor
Job Overview
Payroll Specialist is expected to:
Job Responsibilities
Payroll Processing:
Reporting & MIS:
Strategies:
Desired Profile
Minimum Degree Requirements:
Preferred Degree Requirements:
Preferred Major Area of Study:
Global University degree preferred
Preferred Professional Certifications:
Experience
Minimum years of related experience required:
3 – 5 years of US Payroll experience preferred
3 – 5 years customer service experience preferred
Specific Job Experience or Skills Needed
Competencies/Behaviors required for job
Position Title:
Payroll Specialist - US
Function/Group:
GSS/HRSS/International Payroll
Country:
India
Location:
Mumbai
Pay Grade:
PG 40 – Specialized Support
Job Type:
Full time
Role Reports to:
Payroll Team Lead - US
Geographical Scope:
Global
Percentage of travel required:
Sponsor
Job Overview
Payroll Specialist is expected to:
- Administers assigned components of payroll processing to ensure completeness, accuracy and timeliness of payments for countries supported
- Liaises with Payroll Vendor, HR, and Finance team members
- Delivers service excellence to employees, managers and HR professionals
Job Responsibilities
75%
of Time
Payroll Processing:
- Performs the day to day payroll processing activities including payroll inputs
- Analyze and prioritizes incoming work to ensure data is processed by the cut-off date
- Audits payroll and time and labor data and corrects data as necessary
- Produces timely and accurate gross to net processing and pay distribution
- Participate in year-end expat remuneration audits, including resolving reconciling items related to processing
- Provides level 2 inquiry payroll support and provides applicable guidance
- Process Garnishments, Court and Child Support orders
- Responsible for calculating and collecting overpayments; monitor internal collections process
- Accountable for the transactional process work and data entry, ongoing HR process harmonization/improvement
- Responsible for effective and efficient delivery of Payroll across network – deliver SLA’s (service level agreement’s), KPIs (Key Performance Indicators), metrics/measures
- Effectively communicate with diverse Stakeholders
- Provide timely updates to Stakeholders and proactively resolve issues
- Demonstrate a high level of customer orientation towards stakeholders
- Build a trusting and effective relationship with payroll vendors / partners
- Support the queries/requests regarding payroll
20%
of Time
Reporting & MIS:
- Ownership of the end to end payroll processing of all supported markets
- Creation of Monthly / quarterly PPT decks for payroll service review calls
- Dashboard updation
- Responsible for all reporting and reconciliations, Payroll tax updates, including the oversight of all year-end activities with vendor
- Update of Payroll KPI reports on time and correctly as soon as payroll is over
- Supporting Audit and other adhoc reporting requirements
- Testing – provide support for Testing (initial and any ongoing)
5%
of Time
Strategies:
- Be the go-to person for information and guidance on payroll processes
- Maintain and update related process documentations for training and business continuity
- Drive process improvement through Continuous Improvement tools
- Identify & share best practices across other teams, internal and external stakeholders
- Identify and leverage HMM opportunities
- Perform activities with metrics focus
- Automate processes and adopt technology where needed
Desired Profile
Education
Minimum Degree Requirements:
Bachelors
Preferred Degree Requirements:
Bachelors
Preferred Major Area of Study:
Global University degree preferred
Required Professional Certifications:
Preferred Professional Certifications:
Experience
Minimum years of related experience required:
3 – 5 years of US Payroll experience preferred
Preferred years of related experience:
3 – 5 years customer service experience preferred
Specific Job Experience or Skills Needed
Ability to partner with peers and project team members and demonstrate collaborative and effective teamwork
- Ability to work cross-functionally and learn quickly
- Ability and willingness to adapt to a dynamic set of standards and tools
- Ability to function as a creative self-starter and to work independently
- Knowledge of technical systems preferred (Workday, SaaS and other)
- Strong prioritization & time management skills
- Multitasking is must
Competencies/Behaviors required for job
Integrity and Candor
- Challenge and Question with Courage
- High level of collaboration
- Drives results by building high-trust relationships at all levels
- Navigates the organization and understands the complexity of a global services group
- Strong communication skills to both a technical and non-technical audience
- Ability to execute technological change and process improvements
- Flexibility to handle changing work demands
- Attentive listening skills and attention to detail are necessary to be effective in this role
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