Performance and Sales Optimization Manager

Job Description:

Provident Real Estate is seeking a Performance & Sales Optimization Manager to ensure consistent alignment of sales targets with achievements across all departments. The role requires a balance of data-driven analysis, performance oversight, and leadership support , working closely with Sales Managers, Department Heads, HR, Finance, L&D, and the Group CEO.

The successful candidate will track KPIs, evaluate management activities, raise red flags where necessary, and provide actionable recommendations to optimize sales performance. This position is both analytical and strategic, with accountability for driving performance discipline across the organization.

Key Responsibilities

-Performance Tracking & Analysis

• Monitor sales targets vs. achievements at company, department, and individual levels.
• Conduct detailed KPI analysis, highlighting trends, gaps, and opportunities.
• Prepare monthly, quarterly, and annual performance reports, lead meetings to present results, and align action steps with senior management.

-Accountability & Action Planning

• Support Sales Managers and Department Heads in creating action plans to close performance gaps.
• Facilitate performance review sessions, document agreed actions, and ensure thorough follow-up until completion.
• Provide recommendations for performance improvement, including corrective actions or terminations if necessary.

-Cross-Functional Collaboration

• Work closely with Sales Managers, Department Heads, HR, Finance, and the Group CEO to align performance with business objectives.
• Partner with the L&D team to ensure organizational initiatives are aligned with performance needs.

-Risk & Flagging

• Raise early warnings where sales activities are misaligned with company goals.
• Provide data-backed recommendations to ensure continuous improvement and compliance with standards.

-Key Qualifications & Skills

• Bachelor’s degree in Business Administration, Economics, Data Analytics, or a related field.
• 5+ years’ proven experience in sales performance management, business analytics, or operations within real estate or a performance-driven industry.
• Strong expertise in data analysis, reporting, and dashboard creation (Excel, CRM, BI tools).
• Excellent communication, follow-up, and stakeholder management skills.
• Ability to hold managers accountable while remaining supportive and solution-oriented.
• Very pleasant and firm personality with the ability to lead confidently while fostering positive relationships.
• Strong business acumen with the ability to make strategic recommendations.
• Knowledge of Dubai’s real estate market is an advantage.

-KPIs & Success Measures

• Accuracy & Timeliness of performance reports.
• Alignment of sales targets with achievements.
• Manager accountability and follow-through.
• Effective collaboration across departments.
• Measurable improvements in sales optimization and efficiency.
• Proactive risk management and corrective actions.