Project Manager

Who are we?

Conrad Labs is a cutting-edge software technology company with hubs in Lahore, Karachi, and Austin, Texas. We're a team of passionate and talented individuals who love to tackle complex challenges using the latest technologies. Our mission is to develop innovative products that make a real-world impact. We've made our mark in core cloud infrastructure management, healthcare, and AI/ML-based training and education.

What will you do?

• Lead the day-to-day delivery of multiple software projects, ensuring teams stay on track and ship with quality.
• Run Agile ceremonies (sprint planning, standups, grooming, reviews, retros) and keep project boards/tickets clean, prioritized, and moving.
• Break down scope into milestones and user stories with clear acceptance criteria and Definitions of Done.
• Coordinate closely with designers, engineers, and QA to ensure smooth handoffs, thorough testing, and release readiness.
• Act as the primary point of contact for clients and internal teams - running weekly status calls, and sending follow-ups.
• Manage change requests, clarify requirements, and escalate risks or blockers early.
• Build lightweight processes, checklists, and playbooks to continuously improve delivery.
• Track and report delivery metrics (velocity, cycle time, throughput, ticket hygiene) to drive transparency and predictability.
• Lead post-mortems and drive improvements for future sprints.

What are we looking for in you?

• Experience: 3–6 years in software delivery as a Project Manager or Scrum Master, ideally across multiple projects at once.
• Agile expertise: Strong execution of Agile/Scrum and Kanban practices - from sprint planning to release management.
• Communication skills: Clear and confident in both written and verbal communication; able to run client meetings and navigate difficult conversations.
• Detail orientation: Proven ability to craft high-quality tickets - slicing stories, writing acceptance criteria, prioritizing effectively, and tracking metrics.
• Collaboration mindset: Comfortable working with designers (Figma), engineers, QA, and non technical team members.
• Problem-solving: Proactive in identifying risks, unblocking dependencies, and escalating issues before they cause delays.
• Adaptability: Thrives in a fast-paced, multi-project environment with shifting priorities and shared resources.

Bonus points if you have:

• Certifications such as CSM/PSM, PMP, or PRINCE2 (foundation).
• Experience with SaaS, web/mobile apps, or data/AI projects.
• Familiarity with delivery dashboards and reporting tools.