Regional HR and Payroll Specialist

The Regional HR Shared Services Specialist provides end-to-end HR operational support across the employee lifecycle for a defined region/site. The role focuses on accurate and timely processing of HR Payroll/ transactions, maintaining high data quality in HR systems, supporting time & attendance and leave administration, and delivering responsive customer service to employees and managers

What You Will Do

HR Operations / Employee Lifecycle Support

• Process and coordinate employee lifecycle transactions, including:

• Hiring/onboarding: initiating hires in myHR, coordinating pre-employment documentation, preparing onboarding checklists, and ensuring day-one readiness.
• Employee changes: transfers, role change, reporting line updates, cost center/location changes, compensation-related changes (as per process), and contract updates.
• Separations: resignation/termination processing, final documentation coordination, exit checklists, and system updates aligned with policy and local requirements.
• Process and coordinate employee lifecycle transactions, including:
• Ensure all transactions are completed within agreed turnaround times and meet defined quality standards.

• Prepare Payroll timely and accurately, maintain accurate employee records in myHR, ensuring completeness, consistency, and adherence to data governance standards.
• Perform routine data checks and validations to prevent downstream payroll, benefits, or reporting errors.
• Maintain and update HR documentation such as templates, checklists, and standard forms; ensure version control and proper storage.
• Time & Attendance and Leave Administration

• Act as a primary contact for HR operations questions, providing clear guidance on standard HR policies, guidelines, and forms.
• Provide a positive experience by setting expectations, communicating status updates proactively, and closing requests with appropriate documentation.
• Escalate sensitive, complex, or non-standard cases (e.g., disciplinary matters, complex employee relations, legal escalations) to HRBP.
• Vendor & Third-Party Coordination (Medical Renewals, Ceridian System, others as applicable).

• Prepare routine operational reports and trackers such as: onboarding progress, case volume, turnaround time, transaction accuracy, leave trends, and recurring inquiry themes.
• Support internal audits and compliance checks by ensuring documentation is complete and accessible.
• Maintain confidentiality and ensure ethical handling of employee information in all interactions and reporting.

• Identify recurring issues, bottlenecks, and rework drivers; recommend practical improvements to simplify processes and improve service quality.
• Development of right resources for Knowledge Articles and policies
• Participate in HR projects (e.g., system rollouts, policy updates, harmonization efforts) to improve employee experience and operational efficiency.

Who You Are (Basic Qualifications)

• Experience in HR operations/shared services, preferably in a multi-site or regional environment.
• Working knowledge of employee lifecycle processes, HR policies, and basic labor law/compliance concepts.
• Strong attention to details, organization, and ability to manage multiple requests with deadlines.
• Proficiency with HRIS and MS Office (Excel/Outlook/Word); comfortable working with data and reports.
• Strong communication skills and a service-oriented mindset. High integrity and ability to handle sensitive information confidentially.

What Will Put You Ahead

Bulleted list of preferred qualifications; Optional section

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Guardian Glass is one of the world's largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You'll find our glass in homes offices and cars and in some of the world's most iconic projects.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

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