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Sales Supervisor – HORECA

Dubai, United Arab Emirates

Job Summary:

The Sales Supervisor – HORECA is responsible for driving sales growth within the Hotels, Restaurants, and Catering (HORECA) segment. The role involves leading a sales team, building strong customer relationships, and achieving revenue targets by promoting company products and solutions.

Key Responsibilities:

· Supervise, lead, and motivate the HORECA sales team to achieve individual and group sales targets.

· Develop and implement sales strategies to expand market presence in the HORECA sector.

· Identify new business opportunities and build strong relationships with hotels, restaurants, catering companies, and related clients.

· Monitor market trends, competitor activities, and customer feedback to enhance business strategies.

· Ensure timely execution of sales orders, contracts, and agreements with clients.

· Conduct regular visits to key accounts and maintain long-term business relationships.

· Provide coaching, guidance, and performance feedback to the sales team.

· Prepare and analyze sales reports, forecasting, and performance metrics.

· Collaborate with marketing, supply chain, and finance teams to ensure smooth operations.

· Handle escalated client issues and ensure high levels of customer satisfaction.

Requirements:

· Proven experience as a Sales Supervisor / Sales Executive in the HORECA segment.

· Strong knowledge of food & beverage / FMCG products and the HORECA market.

· Excellent negotiation, communication, and presentation skills.

· Ability to lead, motivate, and manage a sales team effectively.

· Proficiency in MS Office and CRM tools.

· Bachelor’s degree in Business Administration, Marketing, or related field.

Minimum 2 years of relevant sales experience in HORECA

Job Type: Full-time

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