Scrum Master

Scrum Master – Digital IT Solution Delivery

Role Summary

The Scrum Master enables Agile teams to deliver high-quality digital IT solutions efficiently

and predictably. This role focuses on delivering customer centric digital projects through

following agile practices, removing impediments, and supporting cross-functional

collaboration.

Key Responsibilities

• Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives,

Refinement).

• Coach teams on Agile mindset, Scrum practices, and continuous improvement.
• Enable delivery of digital solutions including web, mobile, cloud, integrations, and

platforms.

• Remove blockers and manage dependencies impacting delivery.
• Work closely with the Project manager to flag any issues, report any blockers, and

provide regular updates when required.

• Work closely with Project manager to align on the priorities and keep a healthy

backlog.

• Promote DevOps, CI/CD, automation, and quality-first delivery.
• Track and communicate Agile delivery metrics.
• Ensure transparency and effective stakeholder communication.

Requirements

Required Experience & Skills

• 3–7+ years’ experience as a Scrum Master or Agile Delivery role in digital IT environments.
• Strong knowledge of Scrum and Agile principles.
• Experience working with cross-functional project and engineering teams.
• Familiarity with Agile tools (Jira, Azure DevOps, Confluence).

Skills

• Scrum Master certification (CSM, PSM, or equivalent) preferred.
• Strong facilitation and communication skills.

Success Measures

• Predictable sprint delivery and stable velocity.
• Reduced blockers and improved delivery flow.
• High team engagement and stakeholder satisfaction.