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seo country lead - türkiye

fluent dutch customer support consultant t rkiye remotely

SupportYourApp

<div>Who are we?
SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?
Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.
What You Will Do:<ul>
<li>
Deliver outstanding customer support via phone calls, chats and emails</li>
<li>Build strong and lasting customer relationships</li>
<li>Keep up with evolving tools and technology</li>
<li>Handle sensitive customer data with care and security</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain deep understanding of client solutions and meet KPI</li>
<li>Communicate with developers and cross-functional specialists</li>
</ul>
What you need to succeed in this role:<ul>
<li>
Excellent Dutch communication skills (at least C1 level for both spoken and written) and English at B2 level</li>
<li>Experience with Google Suite</li>
<li>Experience in customer support for at least 6 months</li>
<li>Tech-savvy</li>
<li>Positive, proactive and responsible attitude</li>
<li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>
Will be a great plus:<ul>
<li>
Experience in sales</li>
<li>Experience with CRM systems
</li></ul>Benefits:<ul>
<li>
Fixed schedule: Monday&ndash;Friday, 1 PM&ndash;9 PM, T&uuml;rkiye time</li>
<li>Opportunity to cooperate fully remotely
</li><li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Rewards for referring friends</li>
<li>Balance between project workload and personal time, but also &ndash; internal health policy</li>
<li>Responsive leadership interested in your development and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>A culture built on trust, with no time-tracking requirements</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!
Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
Know someone perfect for the role? Refer them and get rewarded!
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.</div>

(fluent Dutch) Customer Support Consultant (Türkiye, remotely)

Dr Senan Murat Clinic

<div>
 
 
 We are seeking a team member for the position of International Patient Consultant at our clinic in Atak&ouml;y, Istanbul. The ideal candidate is fluent in Turkish &amp; English
 
 
 
 
 
 
 
 Job Posting: International Patient ConsultantLocation: Atak&ouml;y, Istanbul
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 * Managing the consultation processes for international patients visiting our clinic.
 
 
 
 
 * Communicating effectively with patients to create tailored treatment plans.
 
 
 
 
 * Coordinating appointments and travel arrangements.
 
 
 
 
 * Following up with patients throughout the process to ensure satisfaction.
 
 
 
 
 * Promoting our clinic's services accurately and effectively.
 
 
 
 
 * Preparing necessary reports and presenting them to management.
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 * Proficiency in Turkish and English.
 
 
 
 
 * Strong communication and persuasion skills.
 
 
 
 
 * Team-oriented mindset and a customer-focused approach.
 
 
 
 
 * Preferably, experience in medical tourism or aesthetic surgery.
 
 
 
 
 * Excellent organizational and time management skills.
 
 
</div>

International Patient Consultant

Yordas Group

<div>
 
 
 Department:
 
 STAR Regulatory
 
 
 
 Location:
 
 Remote Turkey
 
 
 
 
 Description
 
 
 
 Yordas Group is a leading international provider of scientific and consultancy services, regulatory advice and training to industry in sustainability, chemicals management and risk assessment. We help ensure companies are compliant and up-to-date with the regulations affecting their supply chains and product portfolios. Yordas is headquartered in the UK, with offices and representation across the globe.
 
 
 
 Job title:
 
 Regulatory Consultant
 
 
 Grade:
 
 Dependent on experience
 
 
 Location:
 
 Istanbul, Turkey
 
 
 Salary range:
 
 Dependent on experience, full time position
 
 
 
 Summary
 
 
 
 We are looking for a Regulatory Consultant to support our growing regulatory services under EU-REACH, KKDIK and UK-REACH which entered into force on 1st January 2021.
 
 
 As a member of the regulatory team, you will deliver regulatory and technical services to clients to fulfil compliance requirements for EU-REACH, KKDIK and UK-REACH. You will oversee and coordinate the Only Representative contracts for manufacturers and formulators based outside of these regions, in addition to supporting clients within these regions as necessary.
 
 
 You will deliver and expand our services in a customer facing role and be able to communicate effectively and efficiently with colleagues, clients, international partners and authorities.
 
 
 
 Role and Responsibilities
 
 
 
 <ul>
 <li>
 Provide regulatory and technical advice and support for clients with regard to KKDIK, UK-REACH and EU-REACH regulation
 </li>
 <li>
 Interpret and understand complex EU, Turkish and UK law and in turn communicate these clearly to clients
 </li>
 <li>
 Project management of UK-REACH, KKDIK and EU-REACH Registrations and Notifications
 
 Setup and management of Only Representative contracts
 </li>
 <li>
 Management and expansion of business in strategic regions
 </li>
 <li>
 Close cooperation with colleagues from all departments within the company to deliver multi-disciplinary services
 </li>
 <li>
 Implementation of customer-oriented services such as training and webinars
 
 
 </li>
 </ul>
 
 Profile and Qualifications
 
 
 
 For a Regulatory Consultant position, the candidate is expected to have the following skills and qualifications.
 <ul>
 <li>
 Fluent English (spoken and written), additional European languages would be an advantage
 </li>
 <li>
 Comprehensive knowledge of the EU-REACH and KKDIK regulation and guidance, with strong appreciation of how the UK&rsquo;s exit from the EU impacts on complex supply chains
 </li>
 <li>
 Good working knowledge of other chemicals legislation is desirable, e.g. CLP, safety data sheets, biocidal products
 </li>
 <li>
 Demonstrable experience in delivering EU-REACH and KKDIK Registration services, including providing accurate quotations, managing large projects involving internal and external stakeholders, data sharing discussions and contractual negotiations
 </li>
 <li>
 Demonstrable experience with the IUCLID 6 software for creating Inquiry and Registration dossiers for submission to ECHA (experience with Lead Registration dossiers would also be desirable, though not essential)
 </li>
 <li>
 Experience using ECHA&rsquo;s REACH-IT platform for submissions
 </li>
 <li>
 Experience using Turkey&rsquo;s KKS platform for submissions
 </li>
 <li>
 At least 3 years professional experience in a similar role (Regulatory Consultant role)
 </li>
 <li>
 University degree in a natural science such as (eco)toxicology, chemistry or environmental sciences
 </li>
 <li>
 Attention to detail and strong problem-solving skills
 </li>
 <li>
 Strong communication skills, customer orientation and business acumen
 </li>
 <li>
 Adaptable and capable of working under pressure towards deadlines
 </li>
 <li>
 Independent and well organised
 
 
 
 
 </li>
 </ul>
 
 Staff Benefits
 
 
 
 Dependent on location, we offer an excellent range of staff benefits, including:
 <ul>
 <li>
 Pension Scheme and Medical Benefits
 </li>
 <li>
 Generous holidays
 </li>
 <li>
 Professional Development
 </li>
 <li>
 Social Culture
 </li>
 <li>
 Flexible working
 </li>
 </ul>
</div>

Regulatory Consultant

<div><h3 class="jobSectionHeader">Description</h3><div> 
Yordas Group is a leading international provider of scientific and consultancy services, regulatory advice and training to industry in sustainability, chemicals management and risk assessment. We help ensure companies are compliant and up-to-date with the regulations affecting their supply chains and product portfolios. Yordas is headquartered in the UK, with offices and representation across the globe.</div><div></div><div> 

Job title: Regulatory Consultant</div><div>
Grade: Dependent on experience</div><div>
Location: Istanbul, Turkey</div><div>
Salary range: Dependent on experience, full time position</div><div>
 
Summary</div><div> 
</div><div>
We are looking for a Regulatory Consultant to support our growing regulatory services under EU-REACH, KKDIK and UK-REACH which entered into force on 1st January 2021. 
</div><div>As a member of the regulatory team, you will deliver regulatory and technical services to clients to fulfil compliance requirements for EU-REACH, KKDIK and UK-REACH. You will oversee and coordinate the Only Representative contracts for manufacturers and formulators based outside of these regions, in addition to supporting clients within these regions as necessary. 
</div><div>You will deliver and expand our services in a customer facing role and be able to communicate effectively and efficiently with colleagues, clients, international partners and authorities.</div><h3 class="jobSectionHeader"> 
Role and Responsibilities 
</h3> 
<ul><li>Provide regulatory and technical advice and support for clients with regard to KKDIK, UK-REACH and EU-REACH regulation</li>
<li>Interpret and understand complex EU, Turkish and UK law and in turn communicate these clearly to clients</li>
<li>Project management of UK-REACH, KKDIK and EU-REACH Registrations and Notifications 
Setup and management of Only Representative contracts</li>
<li> Management and expansion of business in strategic regions</li>
<li>Close cooperation with colleagues from all departments within the company to deliver multi-disciplinary services</li>
<li>Implementation of customer-oriented services such as training and webinars</li></ul> 
<h3 class="jobSectionHeader">
Profile and Qualifications</h3><div> 
For a Regulatory Consultant position, the candidate is expected to have the following skills and qualifications.</div><ul>
<li>Fluent English (spoken and written), additional European languages would be an advantage</li>
<li>Comprehensive knowledge of the EU-REACH and KKDIK regulation and guidance, with strong appreciation of how the UK&rsquo;s exit from the EU impacts on complex supply chains</li>
<li>Good working knowledge of other chemicals legislation is desirable, e.g. CLP, safety data sheets, biocidal products</li>
<li>Demonstrable experience in delivering EU-REACH and KKDIK Registration services, including providing accurate quotations, managing large projects involving internal and external stakeholders, data sharing discussions and contractual negotiations</li>
<li>Demonstrable experience with the IUCLID 6 software for creating Inquiry and Registration dossiers for submission to ECHA (experience with Lead Registration dossiers would also be desirable, though not essential)</li>
<li>Experience using ECHA&rsquo;s REACH-IT platform for submissions</li>
<li>Experience using Turkey&rsquo;s KKS platform for submissions</li>
<li>At least 3 years professional experience in a similar role (Regulatory Consultant role)</li>
<li>University degree in a natural science such as (eco)toxicology, chemistry or environmental sciences</li>
<li>Attention to detail and strong problem-solving skills</li>
<li>Strong communication skills, customer orientation and business acumen</li>
<li>Adaptable and capable of working under pressure towards deadlines</li>
<li> Independent and well organised</li> 
</ul> 
<h3 class="jobSectionHeader">Staff Benefits</h3><div> 
Dependent on location, we offer an excellent range of staff benefits, including:</div><ul>
<li>Pension Scheme and Medical Benefits</li>
<li>Generous holidays</li>
<li>Professional Development</li>
<li>Social Culture</li>
<li>Flexible working</li></ul> 
<h3 class="jobSectionHeader">
About Yordas Group</h3><div>
 
Yordas Group is a leading provider of scientific, environmental, human health, and global regulatory consulting services. We offer chemical regulatory support, expert scientific services and support on chemicals management and product stewardship, global hazard communication, hazard and risk assessment, analytical and (eco)tox testing. 
 
Our international client base includes chemical producers, manufacturers, formulators, importers, distributors, retailers as well as trade associations. Yordas serves various industry sectors such as Aerospace, Biocides, Cleaning, Electronics, Lubricants, Nanomaterials, Oil, Gas &amp; Mining, Plastics or Textiles. 
 
We are an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment or age. 
 
Yordas Group embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.</div></div><div></div>

bunq

<div>
 Our users&rsquo; trust is our most valuable asset. We&rsquo;re looking for a sharp User Review Agent to protect our users through Enhanced Due Diligence (EDD). You&rsquo;ll help defend against financial crime, ensure we stay compliant in a fast-moving regulatory landscape, and keep bunq ready for scrutiny from regulators like the DNB (Dutch National Bank) 🏦
 
 
 Ready to take on the challenge? Kick off your application by taking our assessment!
 
 
 
 Take Ownership
 
 
 
 Your mission is to keep our users compliant to bunq's policies and the law, while investigating any potential deviations 🔎 As our User Review Agent, you will:
 
 
 <ul>
 <li>
 Be our first line of defense, conducting reviews of user accounts and transactions to spot anything that looks out of place.
 </li>
 <li>
 Keep an eye on account activity, helping us protect our users from suspicious behavior.
 </li>
 <li>
 Play a vital role in helping bunq stay compliant with policies and regulations.
 </li>
 <li>
 Build trust by making our compliance process feel simple and straightforward.
 </li>
 <li>
 You bring some initial experience with financial investigations and are motivated to develop in EDD, KYC &amp; KYB.
 </li>
 <li>
 You&rsquo;re aware of EDD&rsquo;s role in preventing financial crime and want to be part of that mission.
 </li>
 <li>
 You&rsquo;re comfortable handling both personal and business accounts to ensure they meet our due-diligence standards.
 </li>
 <li>
 You&rsquo;re fluent in English, ready to connect and collaborate with an international team
 </li>
 <li>
 You care about giving our users a smooth, positive experience.
 
 
 </li>
 </ul>
 Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.
 
 
 
 Your space to perform
 
 
 
 We give you the space and the tools you need to succeed 💪🏼
 
 
 🤟 Great, international colleagues who share your mindset
 
 
 👩&zwj;💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
 
 
 📚 We support growth with bunq Academy and &euro;1500 annual learning budget
 
 
 🚴&zwj;&female;️ A Multisport gym card for your health and wellbeing (in Turkey)
 
 
 🇧🇬 Flex Benefits: &euro;70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.
 
 
 🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳) (In Turkey)
 
 
 🧳 Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration
 
 
 🚀 We reward tenure with a dedicated travel budget: &euro;1.5k after 2 years and &euro;3k after 4 years to visit another core office.
 
 
 💻 A MacBook so you can Get Shit Done with us
 
 
 🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
 
 
 ⚕️ Private health insurance, just in case
 
 
 💸 Monthly contribution to your phone and internet bills (in Turkey)
 
 
 🍻 Friday drinks and other celebrations - bunq style
 
 
 All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.
 
 
</div>

User Review Agent

KoçDigital

<div>
 
 
 About the job
 
 
 
 We are looking for an &ldquo;
 
 Industrial IoT Business Consultant
 
 &rdquo;, who will act as a trusted advisor by leveraging deep manufacturing process expertise to drive value with our next-generation industrial IoT platform, Platform360&mdash;ensuring long-term customer success and an exceptional experience throughout the journey.
 
 
 
 
 
 
 About Platform360:
 
 
 
 Platform360 is a cutting-edge IoT platform designed for corporate assets, offering real-time monitoring and management to drive business value. By analyzing collected data in big data environments, Platform360 bridges the gap between disparate automation systems, transforming them into a cohesive digital twin that reflects the entire value chain. Its Manufacturing Execution Solution (MES) provides comprehensive infrastructure for IoT-based digital production, encompassing solutions for production, materials, maintenance, quality, energy, and safety management. Integrating seamlessly with ERP and PLM systems, Platform360 enables end-to-end management of factory operations, helping organizations meet their productivity and quality goals.
 
 
 
 
 
 As part of our team, you will help shape the future of industrial operations by delivering impactful solutions through Platform360&mdash;our next-generation Industrial IoT platform. Trusted by leading manufacturers across industries such as automotive, energy, and heavy industry, Platform360 is at the core of our vision to become the region&rsquo;s most influential IIoT platform provider. Your role will be pivotal in translating complex manufacturing needs into scalable digital solutions, guiding customers on their Industry 4.0 journey, and inspiring the whole organization with a bold, customer-driven success story grounded in deep industry expertise and strategic ambition.
 
 
 
 
 
 
 Role Overview:
 
 
 
 As an IoT Business Consultant, you will act as a trusted advisor to our manufacturing clients, driving the adoption of Platform360 and delivering measurable value through digital transformation. You'll work across teams and customer levels to solve complex challenges, ensure successful delivery, and help scale IoT impact in industrial environments. This role is ideal for someone who thrives at the intersection of technology and industry, with strong problem-solving skills, a consultative mindset, and a passion for enabling customer success.
 
 
 
 
 
 
 Roles and Responsibilities
 
 
 <ul>
 <li>
 Oversee a portfolio of customers&rsquo; end-to-end lifecycles, ensuring timely delivery, sustained usage, and alignment of Platform360 solutions with the customer&rsquo;s digital transformation objectives.
 </li>
 <li>
 Enable customers to optimize their operations using Platform360 by identifying relevant use cases, guiding digital adoption, and communicating business value through measurable impact and ROI.
 </li>
 <li>
 Build strong relationships with customer executives, ensure their needs are met, and become their go-to contact throughout the digital transformation journey.
 </li>
 <li>
 Ensure timely implementation and activation of services; accelerate revenue realization by managing delivery dependencies and removing roadblocks.
 </li>
 <li>
 Continuously assess and adjust existing product features based on customer feedback, competition, and technological evolution.
 </li>
 <li>
 Drive coordination across cross-functional teams&mdash;Sales, Project Management, Product, and Technology&mdash;to resolve customer challenges, manage through crises, and de-escalate critical situations.
 </li>
 <li>
 Develop and enhance internal processes and customer-facing content to scale and strengthen the Customer Success function.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in Engineering from a reputable university.
 </li>
 <li>
 8+ years of experience in technical, management consultancy, and customer success roles within industrial software or manufacturing environments.
 </li>
 <li>
 Strong understanding and solid experience in manufacturing processes and Industrial IoT (IIoT) solutions; basic understanding of ERP systems and their integration with Manufacturing Execution Systems (MES).
 </li>
 <li>
 Exceptional executive presence and relationship-building skills, with the ability to communicate effectively with both internal stakeholders and customers at all organizational levels.
 </li>
 <li>
 Self-motivated and demonstrates a leadership profile that energizes and inspires teams
 </li>
 <li>
 Detail-oriented, with the ability to anticipate problems and solve them with persistent follow-up.
 </li>
 <li>
 Experience in change management and driving continuous improvement initiatives.
 </li>
 <li>
 Demonstrated presentation skills, including building content in PowerPoint and presenting to clients and stakeholders.
 </li>
 <li>
 No restrictions on periodic travel in line with customer engagement requirements.
 </li>
 <li>
 Fluent in English (C1 or higher)
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Hybrid working model
 </li>
 <li>
 Academy Plus &ndash; Technical and soft skills training programs
 </li>
 <li>
 Internal rotation career opportunities within Ko&ccedil;Digital and group companies
 </li>
 <li>
 Private health insurance
 </li>
 <li>
 Flex benefits package
 </li>
 <li>
 Agile development teams
 </li>
 <li>
 Sports club both in campus and sport complex
 </li>
 <li>
 Online psychologist and dietician support
 </li>
 <li>
 Online yoga, pilates classes, and sports camps
 </li>
 <li>
 Mobile phone and internet support
 </li>
 </ul>
 
 
</div>

Business Consultant

Explore 1057+ Fluent dutch customer support consultant t rkiye remotely in House Jobs In House Jobs In House Jobs In House Jobs In House Jobs In Istanbul this January. Find roles across top companies and apply now to boost your career.