3d design & implementation specialist, clo

graphic designer

operations specialist

3d design & implementation specialist, clo Jobs in Cairo

ai developer

ai engineer (mid-level/senior) Jobs in Cairo

ai engineer (mid-level/senior)

3d design implementation specialist clo

CLO Virtual Fashion

<div>
 
 CLO Virtual Fashion
 
 is the creator of CLO and Marvelous Designer, the top 3D garment design programs used in fashion, film, and game development. With over two decades of research and development in accurate garment simulation, CLO Virtual Fashion's mission is to empower users at every step of the garment journey, from concept to design, manufacturing to marketing, and fitting to styling.
 
 
 In addition to 3D garment design software, CLO Virtual Fashion's products include CLO-SET (a digital asset management and collaboration platform), CONNECT (a digital fashion hub and marketplace), and consumer-facing solutions such as e-commerce virtual fittings.
 
 
 Founded in 2009, CLO's interconnected and ever-growing product ecosystem is built to power the future of everything related to garments.
 
 
 CLO Virtual Fashion currently has 14 offices located in 12 countries across North America, Asia, Europe, and South America, and continues to expand to serve users around the globe.
 
 
 
 The role:
 
 
 
 You are the liaison between users and our software development team. You assist clients in translating and highlighting CLO's flexibility and functionality into real solutions for their unique challenges. You bring your passion for knowledge with you, connecting and inspiring the people you nurture.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Spearheading 3D adoption strategy and implementations for the industry
 </li>
 <li>
 Devising the Digital Transformation journey of our clients
 </li>
 <li>
 Implementing Seamless adoption and retention strategies for clients
 </li>
 <li>
 Collaborating with the global teams to bring new projects, events, and ideas to life
 </li>
 <li>
 Driving User Engagement: content creation, workshops, events and more
 </li>
 <li>
 Ensuring constant product innovation and version stability
 </li>
 <li>
 Innovating with our developers to research use cases, understanding and highlighting industry requirements to pitch new functions and applications for development
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degrees in fashion design, digital fashion, or any other relevant to fashion, pattern making, and 3D designing.
 </li>
 <li>
 1 ~ 4 years of work experience in the fashion industry.
 </li>
 <li>
 Tech savvy: as a member of software/tech company, we expect this job could quickly adapt to new software and show proficiency with technology
 </li>
 <li>
 Experience in Unreal Engine, Blender Adobe Substance, DAZ, and 2D CAD software is a plus
 </li>
 <li>
 Willing and eager to work with various companies worldwide.
 </li>
 <li>
 Ability to travel inside and outside Egypt, as well as a positive attitude and personality to interact with users from different countries.
 </li>
 <li>
 Enthusiastic attitude with a desire to invest long-term in the shared vision and growth of self and company
 </li>
 <li>
 Self-driven, agile, passionate individual who initiates projects
 </li>
 <li>
 Fluent in English (Arabic language a big plus)
 
 
 </li>
 </ul>
 
 Please note
 
 
 
 <ul>
 <li>
 Applicants who do not follow the instructions will not be reviewed.
 </li>
 <li>
 When applying, must submit your resume(+full cover letter) and CLO portfolio
 </li>
 <li>
 Should be a citizen of Egypt and must have a valid passport
 </li>
 <li>
 Should be in Cairo or willing to move to Cairo
 </li>
 <li>
 Only shortlisted candidates will be called for an interview: Any or all applications can be rejected without assigning any reason
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

3D Design & Implementation Specialist, CLO

<div>
 
 
 
 Company Overview
 
 :
 
 
 
 
 
 
 Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.
 
 
 
 
 
 
 Our Vision and Values:
 
 
 
 
 
 
 We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:
 
 
 
 
 <ul>
 <li>
 Excellence
 </li>
 <li>
 Responsibility
 </li>
 <li>
 Empowerment
 </li>
 <li>
 Connectivity
 </li>
 <li>
 Courage
 </li>
 </ul>
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Utilize graphic design software and tools (e.g., Adobe Creative Suite) to create high-quality designs.
 </li>
 <li>
 Plan the layout and visual elements of projects based on briefs or specifications.
 </li>
 <li>
 Create compelling visual assets including logos, brochures, websites, and advertisements.
 </li>
 <li>
 Design social media visuals according to templates.
 </li>
 <li>
 Update website news through the Content Management System (CMS).
 </li>
 <li>
 Design the layout and visual elements of various marketing materials.
 </li>
 <li>
 Work on bi-annual magazine articles, ensuring visual appeal and consistency.
 </li>
 <li>
 Ensure visual consistency and adherence to brand guidelines across all projects.
 </li>
 <li>
 Stay updated on industry trends, design tools, and best practices.
 </li>
 <li>
 Identify design problems and devise elegant solutions.
 </li>
 <li>
 Manage and prioritize design tasks effectively, balancing multiple projects and deadlines.
 </li>
 <li>
 Create videos as needed (a plus).
 </li>
 <li>
 Design 3D booths and stands (a plus).
 </li>
 <li>
 Knowledge of Figma, Adobe XD, and HTML is a plus.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree, from an accredited university.
 </li>
 <li>
 0- 4 Years of experience.
 </li>
 <li>
 Proven experience as a Graphic Designer or similar role.
 </li>
 <li>
 Proficiency in graphic design software and tools (e.g., Adobe Creative Suite).
 </li>
 <li>
 Strong portfolio showcasing a range of design projects.
 </li>
 <li>
 Excellent understanding of design principles, layout, and typography.
 </li>
 <li>
 Ability to work independently and collaboratively in a team environment.
 </li>
 <li>
 Strong time management and organizational skills.
 </li>
 <li>
 Attention to detail and a keen eye for aesthetics.
 </li>
 <li>
 Knowledge of Figma, Adobe XD, and HTML is a plus.
 </li>
 <li>
 Experience in video creation and 3D design is a plus.
 </li>
 </ul>
 
 
 
 
 
 
 Additional Skills:
 
 
 
 
 
 
 <ul>
 <li>
 Creativity and innovation in design.
 </li>
 <li>
 Strong communication skills.
 </li>
 <li>
 Ability to take constructive feedback and make necessary adjustments.
 </li>
 </ul>
 
 
 
 
 
 
 Kind Note
 
 :
 
 
 
 
 
 
 
 * While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank all applicants for their interest.
 
 
 
 
</div>

Graphic Designer

Talaat Moustafa Group

<div>
 
 We are seeking a dynamic and motivated Operations Specialist to join our team. As an Operations Specialist at TMG, you will play a crucial role in ensuring the smooth and efficient operations of our shopping centers. This is an excellent opportunity for a recent graduate who is eager to learn and grow within a prominent real estate organization.
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Assist in overseeing the day-to-day operations of multiple shopping centers managed by TMG.
 </li>
 <li>
 Collaborate with property managers and maintenance teams to ensure facilities are well-maintained and operational.
 </li>
 <li>
 Monitor and optimize operational processes to improve efficiency and tenant satisfaction.
 </li>
 <li>
 Assist in budget planning and control for operational expenses.
 </li>
 <li>
 Coordinate with vendors and contractors to ensure timely completion of maintenance and repair projects.
 </li>
 <li>
 Conduct regular inspections to identify operational issues and implement corrective actions.
 </li>
 <li>
 Assist in the implementation of health, safety, and environmental policies and procedures.
 </li>
 <li>
 Support in tenant relations and resolving operational issues promptly.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Management, Real Estate, or a related field (fresh graduates are welcome to apply).
 </li>
 <li>
 Strong organizational and time-management skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Ability to work effectively both independently and as part of a team.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
 </li>
 </ul>
 
 
</div>

Operations Specialist

<div>
 
 
 
 Company Overview
 
 :
 
 
 
 
 
 
 Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.
 
 
 
 
 
 
 
 Our Vision and Values:
 
 
 
 
 
 
 
 We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:
 
 
 
 
 <ul>
 <li>
 Excellence
 </li>
 <li>
 Responsibility
 </li>
 <li>
 Empowerment
 </li>
 <li>
 Connectivity
 </li>
 <li>
 Courage
 </li>
 </ul>
 
 
 
 
 
 
 Job Summary :
 
 
 
 
 
 
 
 We are seeking a highly creative and experienced Graphic Designer with strong expertise in multimedia production and digital-first design. The ideal candidate will bring 5&ndash;7 years of proven experience in graphic design, video creation, and motion graphics, with a strong command of brand identity, visual storytelling, and integrated design. This role requires both artistic excellence and technical proficiency to deliver compelling visual content across multiple platforms.
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Conceptualize, design, and develop high-quality visual materials across print, digital, social media, and event platforms.
 </li>
 <li>
 Design marketing collateral such as brochures, reports, flyers, roll-ups, presentations, infographics, and corporate documents.
 </li>
 <li>
 Create digital and social media assets (static and animated) and produce short-form video/motion content when needed.
 </li>
 <li>
 Translate creative briefs into visually compelling solutions while maintaining full alignment with brand identity and guidelines.
 </li>
 <li>
 Collaborate with marketing, communications, product, and digital teams to support campaigns and strategic initiatives.
 </li>
 <li>
 Design layouts and visuals for presentations, proposals, and corporate decks using PowerPoint and InDesign.
 </li>
 <li>
 Manage design projects end-to-end&mdash;from concept and production to final delivery&mdash;ensuring deadlines and quality standards are met.
 </li>
 <li>
 Stay current with design trends, tools, production techniques, and evolving best practices (including animation and 3D when applicable).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 
 
 Education
 
 
 
 
 
 
 Bachelor&rsquo;s degree in graphic design, Visual Communication, Multimedia, or a related field (Master&rsquo;s is a plus).
 
 
 
 
 
 
 Experience
 
 
 
 
 
 <ul>
 <li>
 5&ndash;7 years of professional experience in graphic design across print and digital formats.
 </li>
 <li>
 Proven experience in developing marketing and communication materials such as brochures, reports, flyers, presentations, event assets, and corporate collateral.
 </li>
 <li>
 Experience producing digital and social media assets (static, animated, or short-form video).
 </li>
 <li>
 Previous work in-house marketing/communications teams, agencies, or creative studios.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 
 
 
 <ul>
 <li>
 Advanced proficiency in Adobe Creative Suite: InDesign, Illustrator, Photoshop (mandatory).
 </li>
 <li>
 Working knowledge of animation and motion tools such as After Effects or Premiere Pro (for short videos, reels, or animated assets).
 </li>
 <li>
 Familiarity with presentation design using PowerPoint.
 </li>
 <li>
 Experience with digital/UI tools (e.g., Figma or Sketch) is an advantage.
 </li>
 <li>
 Knowledge of 3D or animation software (Blender, Cinema4D, Maya) is a plus, but not mandatory.
 </li>
 </ul>
 
 
 
 
 
 Competencies
 
 
 
 
 
 <ul>
 <li>
 Strong sense of brand identity, visual hierarchy, typography, and layout across print and digital platforms.
 </li>
 <li>
 Ability to conceptualize and deliver integrated campaigns and multi-format designs.
 </li>
 <li>
 Experience preparing artwork for print production and liaising with printers.
 </li>
 <li>
 Creativity, attention to detail, and ability to adapt designs to different audiences and channels.
 </li>
 <li>
 Excellent communication skills in English (written and verbal).
 </li>
 <li>
 Ability to work both independently and within cross-functional teams in a fast-paced environment.
 </li>
 <li>
 Leadership, ownership, and the ability to guide junior designers when needed.
 </li>
 </ul>
 
 
 
 
 
 * While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank all applicants for their interest.
 
 
 
 
</div>

Experienced Graphic Designer -DSS

Oracle

<div>
 
 Job Description
 
 
 
 We are looking for a Principal Fusion EPM Techno-Functional Consultant who will be responsible for providing consultancy, working with customers, translating ideas and concepts into implementable, supportable designs, also have experience in providing technical solutions aligned with Oracle standards. You will also have experience in maintaining and supporting customers' eBusiness Suite applications and Fusion SAAS, either on-site or remotely, implementing and running PaaS solutions such as Oracle Integration Cloud/SOA and integration to Oracle SaaS products, Develops, integrates and implements applications components including front-end development, internal database integration and OTBI Reports. Plays a direct role in programming, maintenance, technical support, documentation and administration of Oracle Cloud applications
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Ability to be a technical team leader and coach team members in relevant skills. Finding ways to recognize the contributions of others in the team.
 </li>
 <li>
 Assess and analyze customers business needs to make sure that Oracle solutions meets the customer&rsquo;s objectives.
 </li>
 <li>
 Assist customers in their overall Journey to Cloud.
 </li>
 <li>
 Ensure Oracle cloud technologies are leveraged appropriately using best practices.
 </li>
 <li>
 Be the Oracle Solution Delivery authority to ensure that customers make informed decisions regarding scope to achieve beneficial solutions cost effectiveness, quality and reusability.
 </li>
 <li>
 Providing technical guidance on Oracle cloud and/or on-premise solutions to customer and other Oracle team members to underpin successful delivery.
 </li>
 <li>
 Support solutions around multi-cloud and hybrid cloud setups.
 </li>
 <li>
 Ensure successful handover from Implementation toward operations making sure the implemented solution will fit the customer requirements.
 </li>
 <li>
 Maintain the Oracle Solution to make sure the customer demands needs will be met. Platforms for Oracle solutions are on premise, cloud or hybrid running various workloads (application, middleware, database and infrastructure).
 </li>
 <li>
 Working closely with the Technical Account Manager to ensure that the individual work streams are technically well managed.
 </li>
 <li>
 Be the main contact for new business opportunities by supporting our presales team. Identifies and promotes opportunities for sales of Oracle products and services to support business growth.
 </li>
 <li>
 Actively lead and contribute to strategic programs and initiatives.
 </li>
 <li>
 To summary - helping to use and take the best advantage of all the value our company offers to our customers.
 
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 For a Professional of relevant work experience with expertise in EBS and Fusion SAAS application specially the EPM track who can work on a range of projects including Oracle EPM
 </li>
 <li>
 Technical specialist handling tasks ranging from building integrations from the ground up, troubleshooting on existing technical solutions and offering advisory and pre-sales expertise, responsible for requirement gathering, CRP workshops, design, configuration, fast formula writing, testing, parallel payroll run strategy and execution
 </li>
 <li>
 10+ Years in delivering Oracle solutions and/or transformation programs ideally using cloud technologies.
 </li>
 <li>
 Applicants are required to read, write, and speak Arabic &amp; English
 </li>
 <li>
 You may be required to deliver services both remotely or onsite depending on business requirements.
 </li>
 <li>
 You have experience acting as a specialist, developer or similar with cloud solution design, development and delivery.
 </li>
 <li>
 You are proficient in designing and developing Oracle cloud solutions.
 </li>
 <li>
 You have excellent analytical, problem solving, strong written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the customer organization.
 </li>
 <li>
 You are an undergraduate or higher level degree(s) holder or having an equivalent work experience will be considered too.
 </li>
 <li>
 You have a positive, resilient and creative attitude with an open and agile mind set in front of challenging situations.
 </li>
 <li>
 Driven to take Innovative proposals and make them mature solutions.
 </li>
 <li>
 You have the ability to break down complex problems/issues to determine suitability and make appropriate assessments and recommendations.
 </li>
 <li>
 You think out of the box and you are creative with solutions.
 </li>
 <li>
 You are keen to learn new cloud technologies using the training opportunities and lab resources in Oracle.
 </li>
 <li>
 You act as a positive influencer on those around you and motivate others toward success.
 </li>
 <li>
 You embody our Values: Customer First, Collaboration, Innovation, Inspirational Leadership and Integrity.
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 10+ years implementation experience of EPM solutions
 </li>
 <li>
 At least 4 years in implementing EPM SaaS applications
 </li>
 <li>
 Design and develop OTBI reports and write basic data exactions queries using SQL
 </li>
 <li>
 Review Oracle fusion quarterly functional updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation
 </li>
 <li>
 Able to be engaged in Pre-Sales activities and writing of technical proposals
 
 
 
 </li>
 </ul>
 For this position, we are looking for a creative, innovative and motivated professional with an open and flexible mindset who will work closely with the Customer to ensure alignment between business change, IT architecture, technical solutions, business resources and processes.
 
 
 As integral part of a global Organization, the Principal EPM will be working within an international environment with colleagues around the globe and contribute to global technology driven initiatives or innovation programs for continuous service improvements.
 
 
 What we will offer you
 
 
 <ul>
 <li>
 A competitive salary with exciting benefits
 </li>
 <li>
 Flexible and remote working so you can do your best work
 </li>
 <li>
 Learning and development opportunities to advance your career
 </li>
 <li>
 An Employee Assistance Program to support your mental health
 </li>
 <li>
 Employee resource groups that champion our diverse communities
 </li>
 <li>
 Core benefits such as medical, life insurance, and access to retirement planning
 </li>
 <li>
 An inclusive culture that celebrates what makes you unique
 
 
 
 </li>
 </ul>
 At Oracle, we don&rsquo;t just respect differences &mdash; we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That&rsquo;s why we&rsquo;re committed to creating a workplace where all kinds of people can do their best work. When everyone&rsquo;s voice is heard and valued, we&rsquo;re inspired to go beyond what&rsquo;s been done before.
 
 
 https://www.oracle.com/corporate/careers/diversity-inclusion/
 
 
 
 Qualifications
 
 
 
 Career Level - IC4
 
 
 
 About Us
 
 
 
 Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
 
 
 True innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 
 
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
 
 
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>

Principal Fusion EPM Techno-Functional Consultant (Cairo)

Nestlé

<div>
 
 Strategic Logistics Buyer
 
 
 
 
 POSITION SNAPSHOT
 
 
 
 Location: Cairo, Egypt Company: Nestl&eacute;
 
 
 Full-time
 
 
 
 Position Summary
 
 
 
 The Local Strategic Buyer is responsible for developing, validating, communicating and implementing sourcing strategies for locally managed categories (at NiM level), following the Strategic Sourcing Process tools, templates and policies developed by Nestrade and applying the Nestl&eacute; Standardized Procurement Model. They will have to ensure the efficient implementation of new or changing items/services, P2P channel management and of new suppliers.
 
 
 
 A DAY IN THE LIFE &hellip;
 
 
 
 <ul>
 <li>
 Define and implement the strategies for the locally managed category's (at NiM level), utilizing the Strategic Sourcing Process tools, templates and policies developed by Nestrade.
 </li>
 <li>
 Perform supplier market analysis, category analysis, and supply risk analysis, and develop TCO understanding, as well as the map of how sourcing process and channels work within the locally managed category (At Market), and identify improvements to be targeted,
 </li>
 <li>
 Prepare and execute negotiation events seeking best TCO contracts and beneficial commercial agreements with suppliers for the locally managed categories (at NiM level)
 </li>
 <li>
 Ensure Compliance to Nestl&eacute;'s business principles, policies, standards and Procurement Policy, Procurement Standardized Model, Nestl&eacute; Supplier Code, Best Practices, etc.
 </li>
 <li>
 Establish relationships with stakeholders to integrate category plans and outcomes in local budgets and price planning processes as required,
 </li>
 <li>
 Integrate innovation, renovation and post award cost improvement elements from suppliers into Nestl&eacute;'s innovation and renovation processes.
 </li>
 <li>
 In partnership with SRM Experts lead the planning and regular contract SLA reviews with suppliers and other functional partners such as quality.Validates and communicates supply risks through procurement material sourcing strategy for strategic materials.
 </li>
 <li>
 Ensure effective contract management follow up activities are in place ( e.g. SAP Contracts, purchasing info records, master data, etc)
 
 
 </li>
 </ul>
 
 ARE YOU A FIT?
 
 
 
 <ul>
 <li>
 Preferred 3 to 5 years of experience in Strategic Logistics buyer, Supply Chain Buyer, Warehouse buyer, transportation buyer,
 </li>
 <li>
 Bachelor&rsquo;s degree is required, preferably in fields such as Engineering, Supply Chain, Business.
 </li>
 <li>
 Demonstrated experience in implementation of sourcing strategies for different spend categories over a sustained period (1-3 years).
 </li>
 <li>
 Has experience in one or more spend categories as Sourcing Specialist, using the Strategic Sourcing Process.
 </li>
 <li>
 Demonstrated successful use of risk management, responsible sourcing and supplier relation management.
 </li>
 <li>
 Has experience in negotiation, problem solving, and strong verbal and written communication skills with an ability to effectively interact, convince and influence multiple stakeholders at various levels.
 </li>
 </ul>
</div>

Associate Manager, Strategic Sourcing

<div>
 
 Role Purpose, Key Responsibilities &amp; Duties
 
 
 The
 
 Applications Support Senior Specialist
 
 provides applications production support for
 
 enterprise systems
 
 and actively participates in and assists with various application-driven projects, including releases, upgrades, new implementations, user documentation, and training.
 
 
 The role provides coverage for change management of both internally developed and partner/vendor-provided applications and systems, ensuring that quality assurance, testing, and impact analysis are completed prior to moving changes into the
 
 business IT production environment
 
 .
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Provides advanced application support by identifying appropriate resolutions to business application operational, administrative, and support requests.
 </li>
 <li>
 Performs technical 2nd-level application support, evaluation, installation, maintenance, and support for enterprise applications.
 </li>
 <li>
 Coordinates with various business functions and teams on the implementation and maintenance of enterprise applications and systems.
 </li>
 <li>
 Collaborates with IT teams on issue resolution and application/system implementation into the production environment.
 </li>
 <li>
 Researches, recommends, and implements best practices for application and system requests and issue resolution.
 </li>
 <li>
 Participates in the development and validation of application support requirements, standard operating procedures, service level settings, escalation matrices, and incident and problem management processes.
 </li>
 <li>
 Provides guidance on application features and capabilities and assists employees in utilizing applications to meet business needs.
 </li>
 <li>
 Delivers high-quality consultation, application support, and troubleshooting for enterprise applications and systems.
 </li>
 <li>
 Utilizes established IT methodologies to conduct support requirement assessments and develop application support documentation.
 </li>
 <li>
 Develops implementation communications and production change plans to ensure smooth application delivery and ongoing support.
 </li>
 <li>
 Maintains close working relationships with application partners and vendors to identify, escalate, and resolve application issues.
 </li>
 <li>
 Implements corrective changes to existing configurations in collaboration with vendors and partners and participates in performance and release review meetings.
 </li>
 <li>
 Reviews application performance, develops configuration reports, conducts root cause analysis, and recommends corrective actions.
 </li>
 <li>
 Gathers required information, codes, and implementation packages for secure installation of application software, updates, and enhancements.
 </li>
 <li>
 Estimates application deployment efforts and maintenance activities, coordinating deployments, upgrades, and enhancements in compliance with release, change management, and security standards.
 </li>
 <li>
 Participates in customer and supplier meetings as required and identifies solutions to business application challenges and support needs.
 </li>
 <li>
 Acts as a technical subject matter expert (SME) for application support and contributes to relevant application implementation projects.
 </li>
 <li>
 Documents support activities, progress, and issue resolution in service management systems.
 </li>
 <li>
 Analyzes incident trends to prevent recurrence and implements preventive controls.
 </li>
 <li>
 Monitors supported applications to ensure production systems align with business needs, policies, procedures, and security requirements.
 </li>
 <li>
 Owns and maintains FAQs, knowledge bases, instructional videos, and self-service support resources on the internal portal.
 </li>
 <li>
 Ensures business applications and related services, processes, and outputs are secure, error-free, and compliant with applicable standards.
 </li>
 <li>
 Provides input on the future direction of enterprise applications and how they can be best utilized to support business objectives.
 </li>
 <li>
 Recommends application support best practices and contributes to the development of related services to meet current and future business needs.
 </li>
 <li>
 Contributes input related to the financials of supported applications to help prioritize implementation and support workloads.
 </li>
 <li>
 Remains current with application developments, support trends, procedures, and technology changes.
 </li>
 <li>
 Performs other duties and responsibilities as assigned.
 </li>
 </ul>
 
 III. Key Competencies &amp; Skills
 
 <ul>
 <li>
 3 to 5+ years of experience supporting enterprise applications, relational databases, scripting, software administration, and application support.
 </li>
 <li>
 Experience supporting applications in a multisite, complex, and matrixed enterprise environment.
 </li>
 <li>
 Strong knowledge of the application development lifecycle and enterprise system maintenance.
 </li>
 <li>
 Very good knowledge of Oracle and Microsoft platforms, enterprise mobile applications (iOS and Android), Java/XML, and HTML.
 </li>
 <li>
 Excellent interpersonal skills to establish and maintain effective working relationships with internal stakeholders, customers, and vendors.
 </li>
 <li>
 Strong written and verbal communication skills for collaboration with internal users and external partners.
 </li>
 <li>
 Strong critical thinking, problem-solving, time management, planning, and organizational skills.
 </li>
 <li>
 Ability to maintain application security and confidentiality while adhering to organizational policies and procedures.
 </li>
 <li>
 Ability to diagnose and resolve complex enterprise application issues using appropriate diagnostic tools.
 </li>
 <li>
 Ability to research and apply technical information to efficiently resolve application problems.
 </li>
 <li>
 Growth mindset with continuous improvement of technical expertise and mastery of enterprise application landscapes and technologies.
 </li>
 <li>
 Ability to communicate and promote the business value of IT security technologies, policies, standards, and procedures.
 </li>
 </ul>
</div>

Application Support Specialist

Explore 112+ 3d design implementation specialist clo in Cairo this February. Find roles across top companies and apply now to boost your career.