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account executive - inside sales

account manager, retail business services Jobs in Associate Talent Acquisition Advisory Consulting Ifs Bangalore Jobs In Mangaluru

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account manager, smb

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customer communication strategist

account executive inside sales

Freshworks

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are seeking a highly motivated and customer-centric Account Executive Level 1 to join our growing inbound sales team focused on the Middle East market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in North America. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Inbound Lead Management &amp; Qualification:
 
 
 
 
 <ul>
 <li>
 
 Engage with a high volume of inbound leads from various marketing channels with speed and efficiency.
 
 
 
 </li>
 <li>
 Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives, effectively positioning our SaaS solution as the optimal answer.
 </li>
 <li>
 
 Manage and prioritize the inbound lead pipeline to consistently meet and exceed quarterly and annual sales quotas.
 
 
 
 </li>
 </ul>
 
 
 Full Sales Cycle Management:
 
 
 
 
 <ul>
 <li>
 
 Own the entire sales cycle from initial inbound inquiry and qualification through product demonstration, proposal generation, negotiation, and deal closure.
 
 
 
 </li>
 <li>
 
 Deliver compelling and tailored product demonstrations (often virtually) that highlight the unique value and ROI of our platform for the North American audience.
 
 
 
 </li>
 </ul>
 
 
 Revenue Generation &amp; Quota Attainment:
 
 
 
 
 <ul>
 <li>
 Consistently meet or exceed individual sales targets and contribute significantly to the team's overall revenue goals.
 </li>
 <li>
 Forecast sales accurately and maintain a healthy pipeline coverage.
 </li>
 <li>
 Identify upsell and cross-sell opportunities within newly acquired accounts post-initial sale.
 </li>
 </ul>
 
 
 Strategic Account Engagement:
 
 
 
 
 <ul>
 <li>
 Develop and nurture strong, long-term relationships with prospects and key stakeholders, acting as a trusted advisor throughout the sales process.
 </li>
 <li>
 Navigate complex organizational structures and identify all relevant decision-makers and influencers.
 </li>
 <li>
 Understand the competitive landscape and articulate our differentiating factors effectively.
 </li>
 </ul>
 
 
 Collaboration &amp; Communication:
 
 
 
 
 <ul>
 <li>
 
 Collaborate closely with the Marketing team to provide a tight feedback loop on lead quality and campaign effectiveness.
 
 
 
 </li>
 <li>
 
 Work with Sales Development, Product, and Customer Success teams to ensure a seamless prospect and customer experience.
 
 
 
 </li>
 <li>
 Maintain accurate and up-to-date records of all sales activities, pipeline, and customer information in the CRM system (e.g., Salesforce, HubSpot).
 </li>
 </ul>
 
 
 Continuous Learning &amp; Improvement:
 
 
 
 
 <ul>
 <li>
 Stay abreast of industry trends, market developments, and competitor activities, particularly within the North American market.
 </li>
 <li>
 Continuously refine sales methodologies, product knowledge, and objection handling techniques.
 </li>
 <li>
 Actively participate in sales training, workshops, and coaching sessions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 Proven Inbound Sales Success (2-4 years):
 
 Demonstrated track record of consistently meeting or exceeding sales quotas in a B2B SaaS inbound sales environment, with significant experience selling to North American clients.
 </li>
 <li>
 
 Inbound Lead Conversion Expertise:
 
 Skill in rapidly engaging, qualifying, and converting a high volume of marketing-qualified leads.
 </li>
 <li>
 
 Consultative Selling &amp; Discovery:
 
 Strong ability to conduct deep discovery, actively listen, understand complex business challenges, and articulate value-based solutions rather than just features.
 </li>
 <li>
 
 Compelling Presentation &amp; Demonstration:
 
 Exceptional ability to deliver engaging and tailored virtual product demonstrations and presentations that resonate with diverse North American audiences, including C-level executives.
 </li>
 <li>
 
 Objection Handling &amp; Negotiation:
 
 Proven skill in anticipating, addressing, and overcoming objections effectively, leading to successful negotiations and deal closures.
 </li>
 <li>
 
 Pipeline Management &amp; Forecasting:
 
 Strong proficiency in managing a sales pipeline, accurately forecasting revenue, and utilizing CRM tools (e.g., Salesforce, HubSpot) to track progress and report on performance.
 </li>
 <li>
 
 Communication Excellence:
 
 Outstanding verbal and written communication skills in English, with a strong understanding of North American business etiquette and cultural nuances.
 </li>
 <li>
 
 Resilience &amp; Persistence:
 
 High level of tenacity and a positive attitude, with a strong drive to succeed in a target-driven environment.
 </li>
 <li>
 
 Self-Motivation &amp; Autonomy:
 
 Ability to work independently, manage time effectively, and take initiative to drive results without constant supervision, often during hours that align with the North American market.
 </li>
 <li>
 
 Adaptability &amp; Learning Agility:
 
 Quick learner, capable of adapting to new technologies, market changes, and evolving sales strategies.
 </li>
 <li>
 
 Tech Savvy:
 
 Comfortable with SaaS platforms and proficient in using sales engagement tools (e.g., SalesLoft, Outreach.io), and CRM systems.
 </li>
 </ul>
 
 
 Desired Skills:
 
 
 
 
 <ul>
 <li>
 Experience selling within specific industries relevant to the North American market (e.g., FinTech, HR Tech, Healthcare).
 </li>
 <li>
 Familiarity with specific sales methodologies (e.g., MEDDIC, Challenger Sale, SPIN Selling, Sandler).
 </li>
 <li>
 Strong analytical skills to identify trends and opportunities from sales data.
 </li>
 <li>
 Experience working in shifts aligned with North American time zones.
 </li>
 </ul>
 
 
 Educational Background:
 
 
 
 
 <ul>
 <li>
 
 Bachelor's degree
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
</div>

Account Executive - Inside Sales

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are seeking a highly motivated and customer-centric Account Executive Level 2 to join our growing inbound sales team focused on the European market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in North America. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Inbound Lead Management &amp; Qualification:
 
 
 
 
 <ul>
 <li>
 
 Engage with a high volume of inbound leads from various marketing channels with speed and efficiency.
 
 
 
 </li>
 <li>
 Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives, effectively positioning our SaaS solution as the optimal answer.
 </li>
 <li>
 
 Manage and prioritize the inbound lead pipeline to consistently meet and exceed quarterly and annual sales quotas.
 
 
 
 </li>
 </ul>
 
 
 Full Sales Cycle Management:
 
 
 
 
 <ul>
 <li>
 
 Own the entire sales cycle from initial inbound inquiry and qualification through product demonstration, proposal generation, negotiation, and deal closure.
 
 
 
 </li>
 <li>
 
 Deliver compelling and tailored product demonstrations (often virtually) that highlight the unique value and ROI of our platform for the North American audience.
 
 
 
 </li>
 </ul>
 
 
 Revenue Generation &amp; Quota Attainment:
 
 
 
 
 <ul>
 <li>
 Consistently meet or exceed individual sales targets and contribute significantly to the team's overall revenue goals.
 </li>
 <li>
 Forecast sales accurately and maintain a healthy pipeline coverage.
 </li>
 <li>
 Identify upsell and cross-sell opportunities within newly acquired accounts post-initial sale.
 </li>
 </ul>
 
 
 Strategic Account Engagement:
 
 
 
 
 <ul>
 <li>
 Develop and nurture strong, long-term relationships with prospects and key stakeholders, acting as a trusted advisor throughout the sales process.
 </li>
 <li>
 Navigate complex organizational structures and identify all relevant decision-makers and influencers.
 </li>
 <li>
 Understand the competitive landscape and articulate our differentiating factors effectively.
 </li>
 </ul>
 
 
 Collaboration &amp; Communication:
 
 
 
 
 <ul>
 <li>
 
 Collaborate closely with the Marketing team to provide a tight feedback loop on lead quality and campaign effectiveness.
 
 
 
 </li>
 <li>
 
 Work with Sales Development, Product, and Customer Success teams to ensure a seamless prospect and customer experience.
 
 
 
 </li>
 <li>
 Maintain accurate and up-to-date records of all sales activities, pipeline, and customer information in the CRM system (e.g., Salesforce, HubSpot).
 </li>
 </ul>
 
 
 Continuous Learning &amp; Improvement:
 
 
 
 
 <ul>
 <li>
 Stay abreast of industry trends, market developments, and competitor activities, particularly within the North American market.
 </li>
 <li>
 Continuously refine sales methodologies, product knowledge, and objection handling techniques.
 </li>
 <li>
 Actively participate in sales training, workshops, and coaching sessions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 Proven Inbound Sales Success (3-7 years):
 
 Demonstrated track record of consistently meeting or exceeding sales quotas in a B2B SaaS inbound sales environment, with significant experience selling to North American clients.
 </li>
 <li>
 
 Inbound Lead Conversion Expertise:
 
 Skill in rapidly engaging, qualifying, and converting a high volume of marketing-qualified leads.
 </li>
 <li>
 
 Consultative Selling &amp; Discovery:
 
 Strong ability to conduct deep discovery, actively listen, understand complex business challenges, and articulate value-based solutions rather than just features.
 </li>
 <li>
 
 Compelling Presentation &amp; Demonstration:
 
 Exceptional ability to deliver engaging and tailored virtual product demonstrations and presentations that resonate with diverse North American audiences, including C-level executives.
 </li>
 <li>
 
 Objection Handling &amp; Negotiation:
 
 Proven skill in anticipating, addressing, and overcoming objections effectively, leading to successful negotiations and deal closures.
 </li>
 <li>
 
 Pipeline Management &amp; Forecasting:
 
 Strong proficiency in managing a sales pipeline, accurately forecasting revenue, and utilizing CRM tools (e.g., Salesforce, HubSpot) to track progress and report on performance.
 </li>
 <li>
 
 Communication Excellence:
 
 Outstanding verbal and written communication skills in English, with a strong understanding of North American business etiquette and cultural nuances.
 </li>
 <li>
 
 Resilience &amp; Persistence:
 
 High level of tenacity and a positive attitude, with a strong drive to succeed in a target-driven environment.
 </li>
 <li>
 
 Self-Motivation &amp; Autonomy:
 
 Ability to work independently, manage time effectively, and take initiative to drive results without constant supervision, often during hours that align with the North American market.
 </li>
 <li>
 
 Adaptability &amp; Learning Agility:
 
 Quick learner, capable of adapting to new technologies, market changes, and evolving sales strategies.
 </li>
 <li>
 
 Tech Savvy:
 
 Comfortable with SaaS platforms and proficient in using sales engagement tools (e.g., SalesLoft, Outreach.io), and CRM systems.
 </li>
 </ul>
 
 
 Desired Skills:
 
 
 
 
 <ul>
 <li>
 Experience selling within specific industries relevant to the North American market (e.g., FinTech, HR Tech, Healthcare).
 </li>
 <li>
 Familiarity with specific sales methodologies (e.g., MEDDIC, Challenger Sale, SPIN Selling, Sandler).
 </li>
 <li>
 Strong analytical skills to identify trends and opportunities from sales data.
 </li>
 <li>
 Experience working in shifts aligned with North American time zones.
 </li>
 </ul>
 
 
 Educational Background:
 
 
 
 
 <ul>
 <li>
 
 Bachelor's degree
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
</div>

Senior Account Executive - Inside Sales

Amazon

<div>
 
 Description
 
 
 
 About the Role &ndash; Account Manager:
 
 
 The Account Manager will be chartered with recruiting top brands into Amazon North America (US/CA) 1P and subsequently setting them up for success as vendors in Amazon by perfectly launching them. If you&rsquo;re inspired by a new challenge and the thought of contributing to a new business in a significant way this is the position for you.
 
 
 In this role, you will be operating in a fast-moving and often ambiguous environment and will have full responsibility for achieving business objectives. Specifically, the individual will be responsible for identifying and building relationships with key influencers and decision makers within the executive teams of prospective vendors/suppliers along with internal stakeholders and cross functional teams to create and present compelling Amazon solutions that meet and exceed the vendor expectations of a direct relationship with Amazon Retail.
 
 
 You will also be encouraged to identify ways to automate and simplify manual processes in order to improve productivity.
 
 
 Key job responsibilities
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Identify, prospect, and recruit new brands to Amazon North America (US/CA) 1P by explaining the benefits of a Retail relationship with Amazon and negotiating contractual terms.
 </li>
 <li>
 Be a business consultant to new vendors providing insights and advice, with the ability to interact with different business profiles and sectors.
 </li>
 <li>
 Help new vendors master Amazon&rsquo;s tools and systems so that they can be self-sufficient and integrate their products to Amazon&rsquo;s platform efficiently.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of sales or account management experience
 </li>
 <li>
 2+ years of digital advertising and client facing roles experience
 </li>
 <li>
 Experience with Excel
 </li>
 <li>
 Experience analyzing data and best practices to assess performance drivers
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience analyzing key open issues and resolution metrics for each of the managed accounts
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - BLR 14 SEZ - F07
 
 
 Job ID: A3064276
</div>

Account Manager, Retail Business Services

Konecta

<div>
 
 
 Job Title:
 
 Program &amp; Customer Manager &ndash; Global Accounts
 
 
 
 Department/Function:
 
 Digital Operations/AI &amp; GenAI Services
 
 
 
 Location:
 
 Bangalore, India
 
 
 
 Reporting To:
 
 Head of Professional Services
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Work Mode:
 
 Hybrid (3 days On-Site), Whitefield, Mahadevapura
 
 
 
 
 
 
 1. Role Summary
 
 
 
 The Program &amp; Customer Manager &ndash; Global Accounts acts as the central orchestrator for a premier, multinational client, overseeing all programs, projects, and services across regions. This role ensures tight alignment between the client&rsquo;s global strategy and local execution, drives revenue growth, manages cross-regional dependencies, and serves as the single point of accountability for end-to-end service delivery.
 
 
 Positioned within the business organization, the role carries ownership for customer outcomes, program governance, and people leadership across global delivery teams. The incumbent will play a critical role in scaling operations, strengthening delivery maturity, and building trusted, long-term client partnerships across markets.
 
 
 
 
 
 
 2. Key Responsibilities
 
 
 
 
 Global Program &amp; Account Leadership
 
 
 <ul>
 <li>
 Own end-to-end program oversight for a large, complex multinational account across all regions.
 </li>
 <li>
 Align client&rsquo;s global objectives with regional execution plans to ensure consistency, quality, and scalability.
 </li>
 <li>
 Manage the demand/supply equation for professional services resources in close alignment with the different global clients and Konecta delivery centres
 </li>
 <li>
 Manage the recruitment process and performance improvement plans for all professional services resources in close alignment with the global clients and Konecta local HR in the delivery centres
 </li>
 <li>
 Manage cross-regional dependencies, risks, and delivery interlocks across time zones.
 </li>
 <li>
 Drive revenue growth, account expansion, and operational scalability through strong program leadership.
 </li>
 <li>
 Support broader global program initiatives, ensuring alignment with evolving business and client goals.
 </li>
 </ul>
 
 
 Customer &amp; Relationship Management (C-Suite)
 
 
 <ul>
 <li>
 Build, manage, and sustain strong, long-term relationships with senior client stakeholders, including C-suite and executive decision-makers.
 </li>
 <li>
 Act as the primary escalation and governance owner for the client globally.
 </li>
 <li>
 organise and drive executive reviews, steering committees, and strategic discussions with client leadership.
 </li>
 <li>
 Translate client feedback into actionable priorities across delivery teams and regions.
 </li>
 </ul>
 
 
 People Leadership &amp; Experience (Business-Owned)
 
 
 <ul>
 <li>
 Own people leadership responsibilities for the global account across all regions.
 </li>
 <li>
 Regularly obtain structured and informal feedback on Konecta employees from
 
 client project managers and stakeholders
 
 .
 </li>
 <li>
 Drive consistent people experience, engagement, and performance standards across geographies.
 </li>
 <li>
 Identify early risks related to performance, engagement, or attrition and address them proactively with business leaders.
 </li>
 <li>
 Support onboarding, integration, and stabilization of teams during ramp-ups, transitions, and scale-ups.
 </li>
 </ul>
 
 
 Talent Scaling &amp; Operational Readiness
 
 
 <ul>
 <li>
 Lead workforce scaling initiatives across regions, including ramp-ups, onboarding coordination, training readiness, and production stabilization.
 </li>
 <li>
 Ensure timely and high-quality operational launches aligned to client commitments.
 </li>
 <li>
 Enable teams to meet productivity, quality, and delivery benchmarks consistently.
 </li>
 </ul>
 
 
 Governance, Execution &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Establish and drive strong global governance models, reporting cadence, and performance dashboards.
 </li>
 <li>
 Monitor delivery health, customer satisfaction, and people indicators to support data-driven decisions.
 </li>
 <li>
 Identify opportunities for continuous improvement across delivery, execution, and customer experience.
 </li>
 <li>
 Contribute to building scalable, resilient delivery models that support Konecta&rsquo;s long-term global growth.
 </li>
 </ul>
 
 
 Leadership &amp; Competencies
 
 
 <ul>
 <li>
 Strong leadership capability within matrixed organizations, with the ability to influence without direct authority.
 </li>
 <li>
 High level of business and commercial acumen.
 </li>
 <li>
 Excellent cross-cultural communication, interpersonal, and presentation skills.
 </li>
 <li>
 Fluency in English is essential; additional languages are an advantage.
 </li>
 <li>
 High emotional intelligence, sound judgment, and strong executive presence.
 </li>
 <li>
 Comfortable operating in fast-paced, complex, global environments.
 </li>
 </ul>
 
 
 
 
 
 3. Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Global account and program leadership
 </li>
 <li>
 Strong customer and executive stakeholder management
 </li>
 <li>
 Business and commercial acumen
 </li>
 <li>
 Ability to manage people outcomes within a business role
 </li>
 <li>
 Influence in matrixed, cross-functional environments
 </li>
 <li>
 Cross-cultural communication and executive presence
 </li>
 <li>
 Structured execution, governance, and risk management
 </li>
 <li>
 Data-driven decision-making and problem-solving
 
 
 </li>
 </ul>
 
 
 
 
 
 4. Education &amp; Experience Requirements Education
 
 
 <ul>
 <li>
 
 8+ years of experience
 
 in program management, account management, or customer-facing business leadership roles.
 </li>
 <li>
 Proven experience managing
 
 multinational or large, complex enterprise accounts
 
 across regions.
 </li>
 <li>
 Strong exposure to
 
 BPO, IT services, or professional services environments
 
 .
 </li>
 <li>
 Demonstrated success in scaling global programs, launching new delivery operations, and managing cross-regional teams.
 </li>
 <li>
 Prior experience working with
 
 US-based and global enterprise clients
 
 is mandatory.
 </li>
 <li>
 Commercial awareness and customer centricity
 </li>
 </ul>
 
 
 
 
 
 5. Tools / Systems Knowledge
 
 
 <ul>
 <li>
 Familiarity with global delivery, governance, and performance-tracking systems
 </li>
 <li>
 Exposure to customer engagement and stakeholder communication platforms
 </li>
 <li>
 Ability to leverage data and dashboards to monitor delivery health and outcomes
 </li>
 <li>
 Comfortable adapting to new tools and systems across global environments
 </li>
 <li>
 Experience working with enterprise program management and reporting tools
 </li>
 </ul>
 
 
 
 
 
 6. Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Customer satisfaction and stakeholder confidence across global accounts
 </li>
 <li>
 Achievement of program delivery milestones, timelines, and quality standards
 </li>
 <li>
 Revenue growth, account expansion, and margin adherence
 </li>
 <li>
 Stability, engagement, and performance of global delivery teams
 </li>
 <li>
 Effectiveness of cross-regional governance and issue resolution
 </li>
 <li>
 Timeliness and success of onboarding, ramp-ups, and project launches
 </li>
 <li>
 Proactive risk identification and mitigation
 </li>
 <li>
 Consistency in execution across regions and markets
 </li>
 <li>
 Churn, retention, and recruitment metrics
 </li>
 </ul>
 
 
 
 
 
 7. Additional Requirements
 
 
 <ul>
 <li>
 Willingness and flexibility for
 
 extensive international travel
 
 , including frequent travel to the
 
 United States
 
 .
 </li>
 <li>
 Ability to work across
 
 multiple time zones
 
 and support global stakeholders.
 </li>
 <li>
 Comfortable operating in
 
 ambiguous, fast-evolving environments
 
 with high ownership.
 </li>
 <li>
 Strong judgment in handling sensitive customer, delivery, and people-related matters.
 </li>
 <li>
 Ability to balance strategic thinking with hands-on execution.
 </li>
 <li>
 High levels of professionalism, confidentiality, and accountability.
 </li>
 </ul>
 
 
 
 
 
 About Konecta
 
 
 
 Konecta is a global leader in experience-driven solutions, combining human expertise with advanced digital and AI-enabled capabilities to transform customer and employee experiences. With a presence in over
 
 26 countries
 
 , more than
 
 120,000 professionals
 
 , and support in
 
 30+ languages
 
 , Konecta partners with organizations across industries to deliver tailored, end-to-end solutions that drive engagement, performance, and growth. The company operates with a strong commitment to innovation, collaboration, and making every connection meaningful, while redefining what&rsquo;s possible in the age of AI-powered experience management.
 
 
 
 
 
 
 Why Join Us?
 
 
 
 If you thrive in
 
 complex, global environments
 
 , enjoy orchestrating large-scale programs, and can balance
 
 customer expectations with execution excellence
 
 , Konecta offers a platform where you can make a visible, lasting impact.
 
 <ul>
 <li>
 Be the
 
 central owner for a premier, multinational global account
 
 , with real accountability and influence across regions and senior client stakeholders.
 </li>
 <li>
 Work with a
 
 global CX and digital services leader operating across 26+ countries
 
 , supporting some of the world&rsquo;s most recognized brands.
 </li>
 <li>
 Play a pivotal role in
 
 shaping global delivery, governance, and customer strategy
 
 , directly impacting revenue growth and long-term partnerships.
 </li>
 <li>
 Experience a culture that values
 
 ownership, decisiveness, and outcome-driven leadership
 
 , giving you the autonomy to lead from Day 1.
 </li>
 <li>
 Collaborate with diverse, high-performing teams across geographies, gaining unmatched exposure to
 
 global delivery models and executive engagement
 
 .
 </li>
 <li>
 Be part of Konecta&rsquo;s
 
 India growth journey
 
 , while operating at a truly global scale with opportunities for mobility and leadership visibility.
 </li>
 <li>
 Contribute to Konecta&rsquo;s evolution as the CX landscape advances-where
 
 scale, quality, technology, and people leadership
 
 come together to deliver differentiated outcomes for clients.
 </li>
 </ul>
</div>

Program Manager & Customer Manager– Global Accounts

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 This role will be based in Bangalore IN and requires Saturday and Sunday to be two of the working days.
 
 
 Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works. We are looking for a Senior Trust Review Operations Analyst to be a critical part of keeping LinkedIn a professional and safe place.
 
 
 In this role, you will be responsible for completing reviews of both content and entities on LinkedIn&rsquo;s platform. You will need to exhibit and maintain expertise in identifying and understanding abuse perpetrated by inauthentic entities on LinkedIn as well as have the ability to comprehend and apply policies across different content sources. You will be responsible for expert level account and content labeling, contributing to the excellence of operations, and contributing to special projects/initiatives to drive the business forward. You will work with cross functional partners to innovate and define processes and policies that will help mitigate account abuse, content abuse, scams and terms of Service violations and a variety of other issues dealing with the integrity of the site.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Weekend shift analyst supporting Content and Account Site Enforcement, escalation triage and escalation protocol (includes mandatory schedule for working Saturday &amp; Sunday)
 </li>
 <li>
 Independently resolve cases within defined scope, escalating more complex or high‑risk scenarios with guidance when required
 </li>
 <li>
 Triage and prioritize work based on urgency, risk, and impact
 </li>
 <li>
 Collaborate and communicate effectively with internal stakeholders such as Policy, Product, Engineering, Legal, and Customer Support, contributing insights and supporting process, workflow, and tooling improvements with guidance when needed
 </li>
 <li>
 Maintain and grow expertise in content and accounts space, escalation review, trends and rapid response through proactive learning, education and trend sharing with leadership and cross functional partners
 </li>
 <li>
 Contribute to operational improvements within Site Enforcement by identifying gaps, raising opportunities for improvement, and supporting changes that help maintain and improve quality in a dynamic enforcement environment
 </li>
 <li>
 Working within escalations and site enforcement review queues at least 60% of time.
 </li>
 <li>
 Support investigations into metric variations and trends, including assisting with root cause analysis on complex issues and surfacing findings and recommendations to inform operational discussions with guidance
 </li>
 <li>
 Contribute to development of new processes or procedures for required analytics. Applies processes to gather, organize and review operational data/metrics
 </li>
 <li>
 Collaborate with team members and cross‑functional partners to help identify, monitor, and communicate emerging trends, escalating more complex patterns or risks to senior team members when needed
 </li>
 <li>
 Own execution of assigned tasks or project components, clarifying requirements with support, contributing to solution development, and delivering outcomes on time while seeking guidance when appropriate
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 BA/BS Degree or equivalent practical experience
 </li>
 <li>
 2+ years of experience in one or more of the following areas: content and account moderations, escalation &amp; rapid response, root cause analysis, or similar.
 </li>
 <li>
 2+ years experience in content moderation &amp; account labeling for enforcement or measurement.
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Exceptional written and verbal communication skills using a variety of communication channels
 </li>
 <li>
 2+ years of experience in one or more of the following areas: escalation &amp; rapid response, escalation prevention, root cause analysis or similar.
 </li>
 <li>
 2+ years experience in content moderation &amp; account labeling for enforcement or measurement
 </li>
 <li>
 Passion for understanding and identifying escalation trends and patterns for ongoing prevention
 </li>
 <li>
 Knowledge of escalation-based protocols and working in a high stakes environment
 </li>
 <li>
 Experience with structuring and running SQL queries
 </li>
 <li>
 Experience within executive level communications, escalation management and response
 </li>
 <li>
 Excellent interpersonal skills, strong written and spoken communications skills. Ability to work flexibly and to exercise good judgment in a high-pressure environment.
 </li>
 <li>
 A well-developed sense of urgency and follow-through to ensure tasks are completed on time and with quality
 </li>
 <li>
 Demonstrated capacity for critical thinking and analysis. Strong attention to detail.
 </li>
 <li>
 Superior time management skills and ability to meet deadlines with minimum supervision.
 </li>
 <li>
 Self-starter with the ability to work independently and on multiple initiatives at the same time.
 </li>
 <li>
 Proven ability to self-manage career performance and professional growth.
 </li>
 <li>
 Experience with agentic solutions, automating workflows and creating efficiencies through the practical application of AI tools like copilot, claude, etc..
 
 
 
 </li>
 </ul>
 
 Suggested Skills:
 
 
 
 <ul>
 <li>
 Escalations management
 </li>
 <li>
 Project Management
 </li>
 <li>
 Critical Thinking &amp; Judgment
 </li>
 <li>
 Trust and Safety
 </li>
 <li>
 Data Analysis (SQL, Python)
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Senior Trust Operations Analyst

Cricbuzz.com

<div>
 
 
 Job Title: Ad Operations Executive
 
 
 
 
 
 
 
 Job Summary: The
 
 Ad Operations professional is responsible for the setup, management, delivery, and optimization of digital advertising campaigns across multiple platforms. This role ensures accurate implementation, timely delivery, performance tracking, and smooth coordination between sales, clients, and technical teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Campaign Management
 
 
 
 Set up, traffic, and manage ad campaigns across platforms such as Google Ad Manager (GAM), DSPs, SSPs, and ad networks.
 
 
 Ensure correct ad creatives, sizes, targeting, and tracking are implemented.
 
 
 Monitor campaigns daily to ensure smooth delivery and meet KPIs
 
 
 
 
 
 
 Ad Trafficking &amp; QA
 
 
 
 Perform quality checks on creatives, click-through URLs, third-party trackers, and pixels. Troubleshoot issues such as under-delivery, over-delivery, discrepancies, and ad rendering problems.
 
 
 Manage DCO, native, display, video, and rich media creatives
 
 
 
 
 
 
 Optimization &amp; Performance: Optimize
 
 
 
 campaigns to improve CTR, fill rate, viewability, and revenue.
 
 
 Identify and resolve delivery bottlenecks like inventory constraints or targeting conflicts.
 
 
 Work closely with sales and planning teams to maximize campaign performance
 
 
 
 
 
 
 Reporting &amp; Analysis:
 
 
 
 Generate and share daily, weekly, and post-campaign reports.
 
 
 Analyze data from GAM and third-party trackers to identify insights.
 
 
 Reconcile delivery and revenue numbers with finance teams
 
 
 
 
 
 
 Client &amp; Internal Coordination:
 
 
 
 Act as the point of contact between sales, clients, creative, tech, and finance teams.
 
 
 Handle campaign-related queries and provide timely updates.
 
 
 Support sales with inventory availability (avails) and feasibility checks
 
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 
 Bachelor&rsquo;s degree in marketing, Advertising, Business, or related field.
 
 
 1&ndash;3 years of experience in Digital Ad Operations.
 
 
 Hands-on experience with Google Ad Manager.
 
 
 Strong understanding of digital ad formats: Display, Native, Video, Mobile, DCO
 
 
 Knowledge of tracking tools, pixels, VTR, CTR, CPM, CPC
 
 
 Strong analytical, troubleshooting, and communication skills
 
 
 
 
 
 
 Preferred Skills (Good to Have)
 
 
 
 Experience with programmatic platforms (DV360), understanding of audience targeting, pixels, and third-party measurement tools
 
</div>

Operations Executive

<div>
 
 Description
 
 
 
 Amazon Toys category is an exciting growth engine for the most selection rich business of Amazon OHL and offers a taste of different categories both long tail in nature as well as head heavy. It also helps develop an understanding of a fast changing consumer environment of Indian parents and their shopping patterns and preferences.
 
 
 Toys is looking for a hands-on, detail oriented and highly motivated sales professional to be part of our Seller strategy team. The candidate would need to engage with up and coming sellers/brands of small to large complexity , understand their aspirations in depth to help shape their Amazon business offering to consistently cater to their diverse requirements.
 
 
 The position is based at the Amazon office in Bangalore , WTC .
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Understand seller needs and Amazon seller facing tools to help drive key metrics for category
 </li>
 <li>
 Engage with key sellers in focus categories to enable and drive consistent growth of their portfolio
 </li>
 <li>
 Execute 1/2 key initiatives for the category.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Two+ years of experience in Sales or Account management.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Familiarity with Microsoft Office, particularly Word and Excel.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in e-commerce.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 2+ years of sales experience
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in e-commerce (sales or marketing)
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ASSPL - Karnataka - B56
 
 
 Job ID: A3159901
</div>

Sales Assistant

Explore 45+ Account executive inside sales in Associate Talent Acquisition Advisory Consulting Ifs Bangalore Jobs In Mangaluru this February. Find roles across top companies and apply now to boost your career.