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account executive - sap academy for customer success - türkiye Jobs in Istanbul

account executive - sap academy for customer success - türkiye

account manager

account executive sap academy for customer success t rkiye

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 What We Offer
 
 
 
 We help the world run better.
 
 
 Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your contributions, and various benefit options for you to choose from. Apply Now!
 
 
 The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
 
 
 
 Who You&rsquo;ll Become
 
 
 
 The Account Executive's primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions.
 
 
 
 What You&rsquo;ll Do
 
 
 
 As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:
 
 
 Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.
 
 
 Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
 
 
 Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
 
 
 Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.
 
 
 The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth.
 
 
 Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)
 
 
 
 SSE Focus Areas
 
 
 
 SAP Finance &amp; Spend Management (F&amp;S) &ndash; Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.
 
 
 SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
 
 
 SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.
 
 
 SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.
 
 
 SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications.
 
 
 SAP Business Technology Platform (BTP) &amp; SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.
 
 
 
 What You Bring
 
 
 
 <ul>
 <li>
 2&ndash;3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.
 </li>
 <li>
 Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.
 </li>
 <li>
 A cooperative and productive approach to working relationships, internally and externally.
 </li>
 <li>
 A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
 </li>
 <li>
 An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
 </li>
 <li>
 A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
 </li>
 <li>
 Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
 </li>
 <li>
 Proficiency in English to engage with our global network.
 
 
 </li>
 </ul>
 
 The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
 
 
 
 
 About SAP Academy For Customer Success
 
 
 
 The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
 
 
 
 
 Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.
 
 
 #SAPAcademyforCustomerSuccess
 
 
 #SAPCSCareers
 
 
 SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
 
 
 We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.
 
 
 During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.
 
 
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Additional Locations:
 
 
 
 #SAPNextGen
 
</div>

Account Executive - SAP Academy for Customer Success - Türkiye

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div> 
What we offer
We help the world run better. 
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your contributions, and various benefit options for you to choose from. Apply Now! 
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. 
Who You&rsquo;ll Become
The Account Executive's primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions. 
What You&rsquo;ll Do
As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:
Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.
Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers. 
The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth. 
Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE) 
SSE focus areas:
SAP Finance &amp; Spend Management (F&amp;S) &ndash; Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. 
SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management. 
SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. 
SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes. 
SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications. 
SAP Business Technology Platform (BTP) &amp; SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.<div> 
What You Bring</div><div><ul><li>
2&ndash;3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.</li></ul></div><div><ul><li>
Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.</li></ul></div><div><ul><li>
A cooperative and productive approach to working relationships, internally and externally.</li></ul></div><div><ul><li>
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li></ul></div><div><ul><li>
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.</li></ul></div><div><ul><li>
A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.</li></ul></div><div><ul><li>
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.</li></ul></div><div><ul><li>
Proficiency in English to engage with our global network.</li></ul><div> 
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</div><div> 
About SAP Academy for Customer Success</div><div>
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.</div><div> 
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.</div><div> 
#SAPAcademyforCustomerSuccess</div><div>
#SAPCSCareers</div><div> 
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.</div><div> 
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.</div><div> 
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.</div></div><div>
We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div> 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.</div><div></div><div> 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</div><div></div><div> 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Additional Locations: 
 
 
#SAPNextGen</div>

<div>COMPANY DESCRIPTION
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device &ndash; SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably. 
What we offer 
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now!
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. 
Who You&rsquo;ll become 
A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the &ldquo;subject matter expert&rdquo; responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP&rsquo;s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts. 
What You&rsquo;ll Do 
As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:
Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey. 
The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. 
Solution areas focus: 
SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management. 
What You Bring 
2-3 (Max 3 years) Years of professional experience (not including internships and part-time work) with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
A cooperative and productive approach to working relationships, internally and externally.
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
Proficiency in English to engage with our global network. 
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. 
About SAP Academy for Customer Success 
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. 
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits. 
#SAPAcademyforCustomerSuccess
#SAPCSCareers
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to HR Direct (Americas: hrdirectamericas@sap.com, APJ: hrdirectapj@sap.com, EMEA: careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.
#SAPNextGen</div>

Solution Advisor Associate - SAP Academy for Customer Success - Türkiye

<div>
 
 Company Description
 
 
 
 As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device &ndash; SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
 
 
 
 What We Offer
 
 
 
 Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now!
 
 
 The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
 
 
 
 Who You&rsquo;ll Become
 
 
 
 A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the &ldquo;subject matter expert&rdquo; responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP&rsquo;s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.
 
 
 
 What You&rsquo;ll Do
 
 
 
 As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:
 
 
 Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
 
 
 Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
 
 
 Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.
 
 
 The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.
 
 
 
 Solution Areas Focus
 
 
 
 SAP Finance &amp; Spend Management (F&amp;S) &ndash; Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. (Accounting, finance, quote-to-cash, procurement, supplier management)
 
 
 SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
 
 
 SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.
 
 
 SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.
 
 
 SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications and architecture.
 
 
 SAP Business Technology Platform (BTP) &amp; SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.
 
 
 
 What You Bring
 
 
 
 Maximum 2-3 years of professional experience (not inclusive of internships and part-time work) with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
 
 
 Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
 
 
 A cooperative and productive approach to working relationships, internally and externally.
 
 
 A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
 
 
 An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
 
 
 A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
 
 
 Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
 
 
 Proficiency in English to engage with our global network.
 
 
 The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
 
 
 
 About SAP Academy For Customer Success
 
 
 
 The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
 
 
 
 
 Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.
 
 
 #SAPAcademyforCustomerSuccess
 
 
 #SAPCSCareers #SAPNextGen
 
 
 
 SAP'S DIVERSITY COMMITMENT
 
 
 
 To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
 
 
 SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to HR Direct (Americas: hrdirectamericas@sap.com, APJ: hrdirectapj@sap.com, EMEA: careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.
 
 
 
 #SAPNextGen
 
</div>

EVAM

<div>
 
 
 Who we are:
 
 
 
 At Evam, we&rsquo;re reshaping how enterprises engage with their customers, enabling real-time, data-driven interactions at scale. From our HQ in London and offices in Amsterdam and Istanbul, we help leading Telcos, banks, and brands connect with over 500 million people every month, delivering the right message at the right moment.
 
 
 
 
 
 Our AI-powered event processing engine and real-time machine learning capabilities turn complex customer data into instant, personalized experiences, driving measurable business outcomes across every channel.
 
 
 
 
 
 Recognized as a Forbes T&uuml;rkiye Top 50 Startup, an Endeavor High-Impact Venture, and a Mar-Tech Awards winner, Evam is also proudly a Happy Place to Wo
 
 rk
 
 
 
 
 
 
 We are seeking an experienced
 
 Customer Success Lead
 
 to manage and mentor a team of Customer Success Managers, while also directly handling a small portfolio of strategic enterprise accounts. This hybrid leadership role is key to ensuring the success of our largest customers, scaling best practices, and building a world-class Customer Success organization at EVAM. This role will also contribute to growing the revenue base in the accounts managed through collaboration with Sales to identify upsell and cross-sell opportunities.
 
 
 
 
 
 
 
 What will you
 
 do?
 
 
 
 
 
 
 
 Leadership &amp; Team Development
 
 
 <ul>
 <li>
 Lead, mentor, and grow a small team of CSMs
 </li>
 <li>
 Establish clear team goals, KPIs, and success metrics aligned with company OKRs (GRR, NRR, CSAT, health scores).
 </li>
 <li>
 Build scalable playbooks and workflows for proactive customer engagement, onboarding, and retention.
 </li>
 <li>
 Drive a data-driven, customer-centric culture within the team.
 </li>
 </ul>
 
 
 Enterprise Account Management
 
 
 <ul>
 <li>
 Personally own a small number of strategic, high-value accounts.
 </li>
 <li>
 Partner with customers on adoption, success planning, renewals, and expansion.
 </li>
 <li>
 Conduct Executive Business Reviews, monitor health metrics, and proactively mitigate churn risks.
 </li>
 <li>
 Work closely with Sales and Product teams to identify upsell and cross-sell opportunities.
 </li>
 </ul>
 
 
 
 
 
 Customer Advocacy, Thought Leadership, and stakeholders&rsquo; community development
 
 
 <ul>
 <li>
 Represent customer needs internally and act as their advocate across departments.
 </li>
 <li>
 Build communities of practice with customers, sharing best practices, martech trends, and latest product development, generating value for the customer.
 </li>
 <li>
 Continuously feed insights to Product and Engineering teams to influence the roadmap.
 </li>
 </ul>
 
 
 
 
 
 
 What we need:
 
 
 
 <ul>
 <li>
 
 10+ years of experience
 
 in Customer Success / Account Management, preferably with enterprise solutions.
 </li>
 <li>
 
 At least 3+ years in a leadership role
 
 , managing senior CSMs.
 </li>
 <li>
 Deep expertise in Telecom and Financial Services industries, with a strong focus on Martech and customer engagement.
 </li>
 <li>
 Strong experience in emerging markets and complex stakeholder environments.
 </li>
 <li>
 Proven track record in improving retention (GRR) and expansion (NRR).
 </li>
 <li>
 Excellent communication skills in English; ability to manage C-level stakeholders.
 </li>
 <li>
 Strategic mindset combined with hands-on execution.
 </li>
 <li>
 Comfortable working in a fast-moving, scaling organization.
 </li>
 </ul>
 
 
 
 
 
 
 What we offer:
 
 
 
 <ul>
 <li>
 Competitive compensation package
 </li>
 <li>
 Cutting-Edge Equipment: Mac
 </li>
 <li>
 Opportunities for professional development and growth (LinkedIn Learning, Cambly, Udemy, EVAM Academy, etc
 </li>
 <li>
 Generous vacation and paid time off policies, including maternity and paternity leave
 </li>
 <li>
 Company-sponsored training and certification programs
 </li>
 <li>
 Opportunities for advancement within the company
 </li>
 <li>
 Wellness programs, including gym membership
 </li>
 <li>
 Social events and team-building activities
 </li>
 <li>
 Collaborative, supportive, and dynamic work environment
 </li>
 </ul>
 
 
 
</div>

Head of Customer Success

Şişecam

<div>
 
 
 Sisecam was founded in 1935
 
 
 to establish Turkey&rsquo;s glass industry in line with the vision of
 
 
 Mustafa Kemal Atat&uuml;rk, a great leader respected worldwide. Today, Sisecam is a major global player in the fields of glass and chemicals
 
 
 . Sisecam is the only global company
 
 
 operating in all core areas of glass production &ndash;
 
 
 including flat glass, glassware, glass packaging, and glass fiber. Currently, Sisecam ranks among the world&rsquo;s top two manufacturers of glassware and the top five producers of glass packaging and flat glass.
 
 
 Sisecam
 
 
 is one of the three largest soda ash producers in the world
 
 
 and
 
 
 the world leader in chromium chemicals.
 
 
 
 
 
 
 
 Sisecam plays a leading role in the flat glass
 
 
 , glasswa
 
 re
 
 , glass packagi
 
 ng
 
 , chemicals, automotive, glass fiber, mining, ener
 
 g
 
 
 
 y a
 
 
 nd recycli
 
 n
 
 
 
 g business lines. Sisecam operates production facilities in Germany, Italy, Bulgaria, Romania, Slovakia, Hungary, Bosnia-Herzegovina, Russia Federation, Georgia, Ukraine, Egypt, India, and the USA in addition to Turkey.
 
 
 
 
 
 
 
 Sisecam who takes firm steps towards its goal of becoming one of the world's top 3 manufacturers in its main fields of activi
 
 
 ty, with its competent human resources and smart technologies, and uninterruptedly continues to transform its digital infrastructure and culture by considering the future necessities. Sisecam who
 
 
 has 90 years of experience, more than 24 thousand employees, production activities i
 
 
 n 14 countries on four continents, and a sales network of more t
 
 
 han 150 count
 
 
 ries, continues its growth journey in line with i
 
 
 ts "Global Excell
 
 
 ence" strategy and w
 
 
 ith an inclusive approach that supports the development of company's entire ecosystem. Sisecam takes responsibility
 
 
 for protecting the planet, empowering society and transforming life with its CareForNext stra
 
 t
 
 
 
 egy, which is compliant with and centered around the United Nations Sustainable Development Goals. Sisecam uses all its experience and competencies to promote sustainable development in every aspec
 
 t.
 
 
 
 
 
 We are looking for
 
 a Customer Relations and Order Management Responsi
 
 ble (Fixed-Term) to take part in Sisecam Headquarters &ndash; Global Accounts (Soda, Chromium &amp; Oxyvit) Customer Relations and Order Management Department located in Tuzla, Istanbul, T&uuml;rkiye. The ideal candidate would have the following qualifications:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Economics, Chemical Engineer, Industrial Engineer or a related field
 </li>
 <li>
 Minimum 3 years of experience in Customer Relations and Order Management position and/or After Sales Operations in Export field
 </li>
 <li>
 Deep understanding and experience of SAP S4 HANA modules (CRM tools knowledge is a plus)
 </li>
 <li>
 Deep understanding of managing export orders in the context of sales operations
 </li>
 <li>
 Fluency in English (both written and spoken)
 </li>
 <li>
 Excellent verbal, written and interpersonal communication skills, and a good team player
 </li>
 <li>
 Positive attitude, agile, ability to multi-task and act proactively and well self-motivated
 </li>
 <li>
 No restrictions on travel
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 <ul>
 <li>
 Controlling sales operations and communicating with the international customers
 </li>
 <li>
 Following purchase orders, controlling order details, planning delivery time plan and back-orders in accordance with related departments
 </li>
 <li>
 Keeping track on the overdue payments, discounts, promotions etc. of each customers group and updating information on the related systems
 </li>
 <li>
 Following system entries &amp; control of price lists, contract, and commercial terms in accordance with sales teams
 </li>
 <li>
 Managing and maintaining sales data through and with sales teams in SAP S4, ICRON and other CRM tools
 </li>
 <li>
 Assisting in the roll-out of the customer portal across product groups together with the Sales Ops. Technology and Analytics team. Through overseeing sales funnel; assisting in coordinating demand planning, forecasting, order fulfillment and allocation related communication across commercial and supply chain functions
 </li>
 <li>
 Assisting daily/weekly/monthly/quarterly/annual content for region/coordination office/product management &amp; executive presentations and board reporting
 </li>
 <li>
 Prioritizing product &amp; order allocation between customers through analyzing orders from customers in line with sales teams
 </li>
 </ul>
</div>

Customer Relations and Order Management Responsible (Fixed-Term)

<div>We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 
ROLE DESCRIPTION
The Value Senior Advisor role focuses on driving strategic value engagements with customers at all touchpoints throughout the customer&rsquo;s relationship with SAP. From value discovery to value realization, building and maintaining customer-specific business cases and value assets to quantify and measure value realization. Collaboratively work with account teams and customers to link their business strategy and business outcomes to the business models, business processes and business capabilities that are enabled by SAP. Drive customer adoption and consumption by providing value assurance services and updating business cases in line with the customer&rsquo;s evolving priorities. 
EXPECTATIONS AND TASKS
As a Value Senior Advisor at SAP, your primary responsibility will be to define the value proposition of SAP capabilities to customers and ensure that the promised value is tracked and refined according to the customer's priorities and adopted solutions. The key aspects of the VA role include the following:<ul><li>Develop corporate strategy, financial analysis, business case, and value selling</li></ul>
Collaborate with key stakeholders to create a comprehensive corporate strategy that includes in-depth market context analysis, revenue projections, and actionable recommendations.
Utilize value-based selling techniques to position solutions that drive profitable growth.
Use techniques such as design thinking, executive interviews and process benchmarking to explore new business models and discover value opportunities.
Align financial analysis and business cases with the company&rsquo;s 3&ndash;5 year game plan to support major regions and key growth markets.
Support demand generation efforts in insightful ways and drive the Account Planning process in regions and MUs.<ul><li> 
Establish baseline value driver metrics before go-live and benchmark value assurance</li></ul>
Benchmark to assess key value drivers prior to go-live, ensuring a clear understanding of potential impacts.
Post-deployment, track and benchmark the realization of value through ongoing performance assessments, leveraging the Value Lifecycle Management (VLM) tool, which offers industry-specific content and best practices to optimize value outcomes.<ul><li> 
Lead value engagement and project management</li></ul>
Oversee the entire value lifecycle from discovery to realization and optimization. This includes leading engagement efforts such as business case development and value delivery services.
Collaborate closely with stakeholders to ensure that value realization is continuously monitored and optimized.<ul><li> 
Understand industry value chains and end-to-end processes</li></ul>
Leverage industry-specific insights to understand complex value chains and end-to-end business processes across various sectors.
Use these insights to develop tailored solutions that meet the unique needs of each client, ensuring alignment with industry trends and benchmarks for maximizing value delivery.<ul><li> 
Drive business and IT alignment in large accounts</li></ul>
Foster strong collaboration between business and IT teams within large enterprise accounts to ensure alignment on strategic goals.
Utilize Value Enablement frameworks to standardize best practices across regions.
Guide key accounts through value-focused engagements by promoting business-IT synergies, supported by thought leadership and benchmarking insights. 
What you bring:<ul><li>10+ years of professional experience in Sales/Consulting/Industry/Line of Business, with at least 3 years in strategy/management consulting</li><li>SAP experience and/or 4-7 years prior relevant Consumer Products/Mill Products industry experience.</li><li>Proven track record in business case creation, financial analysis, and business architect experience</li><li>Strong quantitative background and experience in account management and engagement design</li><li>Executive presence, communication, and relationship management skills</li><li>Customer facing experience including managing business and IT alignment, executive interview techniques, design and facilitation of executive workshops</li><li>Advanced knowledge of value selling methodology. &amp; processes, opportunities, value chain and ecosystem analyses experience</li><li>Fluency in English and Turkish is required, any other language an asset.</li><li>Bachelor&rsquo;s degree; MBA degree from accredited university preferred</li></ul> 
#SAPCSCareers 
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. 
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. 
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 417495 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.</div>

Value Senior Advisor

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Head of Customer Success

Customer Relations and Order Management Responsible (Fixed-Term)

Value Senior Advisor