associate - operations Jobs in Jobs In Hyderabad

associate - operations

business operations associate Jobs in Jobs In Hyderabad

business operations associate

sales account manager Jobs in Jobs In Hyderabad

sales account manager

account management associate

Amazon

<div>
 
 Description
 
 
 
 Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce.
 
 
 We are looking for a highly motivated goal oriented individual to join our Seller management team at Hyderabad to provide support to our Selling Partners. The role would require high level of ownership and strategic thinking with a keen desire to work in a Sales/Business Development role. The successful candidate will have to thrive in an ambiguous environment by being a self-starter and an excellent decision maker who can keep calm and perform under pressure situations.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon
 </li>
 <li>
 Managing and driving the growth of the Sellers&rsquo; business by adding selection and delivering on key business opportunities for Sellers
 </li>
 <li>
 Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by collaborating with the business development and on-boarding teams.
 </li>
 <li>
 Working with Sellers to improve operational aspects of their business in providing a great consumer experience
 </li>
 <li>
 Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.
 </li>
 <li>
 Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets
 </li>
 <li>
 Analyzing data to derive key insights and drive process improvement
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of sales experience
 </li>
 <li>
 Bachelor's degree
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 2+ years of sales experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 13 SEZ
 
 
 Job ID: A3146246
</div>

Account Management Associate

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description �The role is responsible for executing the plan to reach the sales targets (OB and revenue) by maintaining and expanding the customer base. The role will own the entire sales process from introductory meeting to creating formal customer proposal until the order fulfilment. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the assigned account and business. " Responsibilities �Delivering Revenue Targets and Pipeline Growth �Developing existing customer base through appropriate propositions �Identifying requirements &amp; sales opportunities with customers �Understanding the customer needs and expectations �Attending and presenting at external customer meetings and internal meetings with other company functions necessary to aid business development. �Managing account action plan for assigned accounts/regions. �Responding to and following up on sales enquiries �Monitoring and reporting on customer feedback, market and competitor activities and provide relevant reports and information. �Capturing qualified opportunities in SFDC, and growing strong pipelines �Proactively identifying the problem area internally with product &amp; solutions team, setting up periodic calls between, sales, legal, commercial, solution &amp; product to propose the desired solution to customers, prioritize on key opportunities to gain faster closures. �Keeping up to date with products and competitors Minimum qualification &amp; experience Enterprise sales / account management experience Desired Skill sets �Experience in SFDC management, pipeline/funnel build �Account management and sales experience �Demonstrable ability to create and give business &amp; technical presentations and demos. �Demonstrated experience in gathering and understanding customer business requirements.
</div>

Manager - Sales- India

PepsiCo

<div>
 
 Overview
 
 
 
 <ul>
 <li>
 Associate TPM analysts work with the Lead analyst to pick up format / region responsibilities.
 </li>
 <li>
 Ensure delivering below work tasks adhering to SLAs and OLAs.
 </li>
 <li>
 Promo data ingestion in Pepsico internal systems and customer external portals for trade planning, demand planning.
 </li>
 <li>
 Contract management which is an agreement between retailer and Pepsico to be managed end to end for upcoming promotions.
 </li>
 <li>
 Update TPM events , Deal sheets and New item maintenance based on promotions discussion with retailers and price changes.
 </li>
 <li>
 Processing and reconciliations of Payments/Deduction invoices and monitor approvals from Stakeholders and its timeliness
 </li>
 <li>
 Invoice analysis, breakdown by segmentation and ensure timely closure of tactics post payments and manage trade Spend in respective accounts.
 </li>
 <li>
 Communicate Risks and Opportunities to Sales team /Control/Finance.
 </li>
 <li>
 Validate Tactic pricing with Pricing Grids for any discrepancy in accruals and invoice
 </li>
 <li>
 Payments and funding tracking for vendors
 </li>
 <li>
 Manage expectations through verbal and written interactions with internal teams that includes sales, Finance and Control
 </li>
 <li>
 Ensure delivery of accurate and timely payment data in accordance with agreed service level agreements (SLA)
 </li>
 <li>
 Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology (Automation)
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Associate TPM analysts work with the Lead analyst to pick up format / region responsibilities.
 </li>
 <li>
 Ensure delivering below work tasks adhering to SLAs and OLAs.
 </li>
 <li>
 Promo data ingestion in Pepsico internal systems and customer external portals for trade planning, demand planning.
 </li>
 <li>
 Contract management which is an agreement between retailer and Pepsico to be managed end to end for upcoming promotions.
 </li>
 <li>
 Update TPM events , Deal sheets and New item maintenance based on promotions discussion with retailers and price changes.
 </li>
 <li>
 Processing and reconciliations of Payments/Deduction invoices and monitor approvals from Stakeholders and its timeliness
 </li>
 <li>
 Invoice analysis, breakdown by segmentation and ensure timely closure of tactics post payments and manage trade Spend in respective accounts.
 </li>
 <li>
 Communicate Risks and Opportunities to Sales team /Control/Finance.
 </li>
 <li>
 Validate Tactic pricing with Pricing Grids for any discrepancy in accruals and invoice
 </li>
 <li>
 Payments and funding tracking for vendors
 </li>
 <li>
 Manage expectations through verbal and written interactions with internal teams that includes sales, Finance and Control
 </li>
 <li>
 Ensure delivery of accurate and timely payment data in accordance with agreed service level agreements (SLA)
 </li>
 <li>
 Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology (Automation)
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of experience in Operations Finance/Sales (for L4)
 </li>
 <li>
 Bachelor&rsquo;s in commerce/business administration/marketing or Finance, Master&rsquo;s degree is a plus
 </li>
 <li>
 Prior Fast Moving Consumer Goods (FMCG) company experience preferred
 </li>
 <li>
 Analytical Skills: Good data skills and ability work through large data sets
 </li>
 <li>
 Communication: Strong communication skills and collaboration skills
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Excellent organisation and prioritisation skills
 </li>
 <li>
 Proactive, responsive and results driven
 </li>
 <li>
 Highly proficient in Microsoft Office especially Excel and PowerPoint
 </li>
 <li>
 Skills required(Any one): Python, PowerBI &amp; UIPath
 </li>
 </ul>
</div>

Assistant Manager

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 The purpose of this role is to increase revenue, maximize process efficiency &amp; cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account.
 
 ͏
 
 Do
 
 <ul>
 <li>
 
 Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms&nbsp;
 
 </li>
 <li>
 Strategy Planning with Senior Stakeholders&nbsp;
 <ul>
 <li>
 Collaborate with leaders to provide strategic and operational plans associated with the account
 </li>
 <li>
 Plan the strategy for the coming years by identifying new geographies for alternate revenue streams
 </li>
 <li>
 Ensure a deep enough understanding of clients&Atilde;&cent;&Acirc;&euro;&Acirc;&trade; individual experiences to head off potential issues before they become problems&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Contract compliance &amp; adherence&nbsp;
 <ul>
 <li>
 Ensure all SLA parameters are met in the account and maintain a green card at all times
 </li>
 <li>
 Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited
 </li>
 <li>
 Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 Delivery governance in the account&nbsp;
 <ul>
 <li>
 Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project&nbsp;
 </li>
 <li>
 Ensure a green card for all accounts in terms of performance and quality
 </li>
 <li>
 Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags
 </li>
 <li>
 Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders
 </li>
 <li>
 Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage
 </li>
 <li>
 Ensure regular invoicing as per the contract terms and condition
 </li>
 <li>
 Forecast and track key account metrics
 </li>
 </ul>
 </li>
 <li>
 Invoicing
 <ul>
 <li>
 Timely submission of invoices to the client as defined in the SOW
 </li>
 <li>
 Provide information required and resolve any invoicing issues raised by the client
 </li>
 </ul>
 </li>
 <li>
 Collect and analyze statistics (costs, customer service metrics etc.)
 </li>
 <li>
 &nbsp;Assume responsibility of budgeting and tracking expenses
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Ensure outstanding performance against key metrics mentioned in the agreement
 
 </li>
 <li>
 Regular cadence around contract compliance
 <ul>
 <li>
 Evaluate performance with key metrics (accuracy, customer service metrics etc.)
 </li>
 <li>
 Set direction for the team, track progress against targets through regular cadence calls and course correct as require
 </li>
 <li>
 Drive the focus of the team on quality and adherence to contract compliance processes
 </li>
 <li>
 Drive and implement structured cadence around quality, both process and transactional
 </li>
 <li>
 Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed&nbsp;
 </li>
 <li>
 Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc.
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 Resource Allocation &amp; Retention
 <ul>
 <li>
 Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
 </li>
 <li>
 Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery&nbsp;
 </li>
 <li>
 Optimize manpower and minimize leakages by working closely with delivery head
 </li>
 <li>
 Ensure retention by offering relevant trainings and certifications of all allocated resources&nbsp;
 </li>
 <li>
 Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 Experience: 5-8 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

Mid Level manager (MLM) L2

NxtWave

<div>
 
 
 About the Role:
 
 
 
 We are hiring a
 
 Business Operations Associate
 
 to join our dynamic team at
 
 NxtWave
 
 .
 
 
 This role requires a
 
 hyper-active, detail-oriented, and reliable individual
 
 who can handle multiple responsibilities efficiently, including day-to-day operational activities, payment coordination, and inter-departmental support.
 
 
 We are looking for the
 
 candidate
 
 who are
 
 ready to work from our Hyderabad office
 
 and are looking for
 
 a long-term career opportunity
 
 with NxtWave.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 :Manage and execute
 
 daily operational activitie
 
 s across different teams
 </li>
 <li>
 .Handle
 
 payments, invoices, and coordinatio
 
 n with internal and external stakeholders
 </li>
 <li>
 .Maintain and update
 
 reports, data sheets, and document
 
 s
 </li>
 <li>
 .Support smooth
 
 workflow coordinatio
 
 n between multiple departments
 </li>
 <li>
 .Assist in
 
 vendor management, follow-ups, and communicatio
 
 n
 </li>
 <li>
 .Take ownership of assigned tasks and ensure timely completion
 </li>
 <li>
 .Identify and implement
 
 process improvement
 
 s to increase efficiency
 </li>
 </ul>
 
 
 
 
 
 .
 
 Required Skills &amp; Qualification
 
 
 <ul>
 <li>
 s:Bachelor&rsquo;s degree in any disciplin
 </li>
 <li>
 e.0&ndash;2 years of experience in business operations, coordination, or administrative role
 </li>
 <li>
 s.Excellent communication and multitasking skill
 </li>
 <li>
 s.Strong proficiency i
 
 n Excel, Google Sheets, and MS Office too
 
 l
 </li>
 <li>
 s.Ability to stay organized and manage tasks under pressur
 </li>
 <li>
 e.Energetic, proactive, and committed to long-term growth with NxtWav
 </li>
 </ul>
 
 
 
 
 
 e.
 
 Who Can App
 
 
 <ul>
 <li>
 ly:Candidates based in or willing to relocate
 
 to Hydera
 
 b
 </li>
 <li>
 ad.Candidates comfortable with
 
 an on-site ro
 
 le can app
 </li>
 </ul>
 
 
 
 
 
 ly.
 
 Why Join NxtW
 
 
 <ul>
 <li>
 ave:Be part of one of India&rsquo;s fastest-growing EdTech compan
 </li>
 <li>
 ies.Opportunity to work on cross-functional business operati
 </li>
 <li>
 ons.Fast-paced, growth-oriented environm
 </li>
 <li>
 ent.A culture that values initiative, ownership, and long-term commitm
 </li>
 </ul>
 
 
 
 ent.
</div>

Business Operations Associate

Swiggy

<div>
 
 Location:
 
 Employees will work from office and field all 5 days in a week.
 
 
 
 About The Team
 
 
 
 Swiggy Dineout is building India&rsquo;s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride!
 
 
 Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save upto 40% on their dining bills when they pay their restaurant bills using the dineout feature on the Swiggy app Using the Dineout feature on the Swiggy app, users can discover and avail the best deals and discounts at restaurants, cafes, bars, and pubs in their city. Users can search for their favourite restaurants based on various parameters such as cuisine, location, price range, and availability.
 
 
 For customers, our vision is to become their default app for all their dining-out occasions. We intend to do so by building a full stack solution for them to discover restaurants they might like, make a table reservation, make payment, and avail the best discounts/value across restaurants.For restaurants, our vision is to become their de facto platform of choice to grow their dine-in business. We aspire to do so by becoming the most cost-efficient marketing channel for them to build their brand, drive demand and acquire &amp; engage customers.
 
 
 
 Role Overview
 
 
 
 The Senior Account Manager / Partner Success Manager will own the post-sales relationship with restaurant partners, ensuring successful adoption, active usage, and measurable ROI. This role is critical in driving partner satisfaction, retention, and revenue growth by acting as a trusted growth advisor to restaurant partners.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Partner Onboarding &amp; Adoption:
 </li>
 <li>
 Own end-to-end post-sales onboarding of our product suite for assigned restaurant partners, including Digital Menu, CRM tools, reservations, and QR-based ordering.
 </li>
 <li>
 Coordinate product setup, POS integration, QR deployment, and account configuration (menu, floor plans, shifts, outlet details).
 </li>
 <li>
 Conduct structured product walkthroughs, demos, and staff training to ensure smooth go-live within defined timelines.
 </li>
 <li>
 Partner Success &amp; Relationship Management:
 </li>
 <li>
 Act as the single point of contact for restaurant partners in the city.
 </li>
 <li>
 Build strong, long-term relationships with owners, decision-makers, and outlet managers.
 </li>
 <li>
 Regularly engage partners through check-ins, reviews, and on-ground visits
 </li>
 <li>
 Driving ROI &amp; Business Growth:
 
 
 </li>
 </ul>
 Help restaurant partners translate
 
 product feature usage into measurable business outcomes
 
 , including:
 
 
 <ul>
 <li>
 Higher AOV / table value through upsell and cross-sell
 </li>
 <li>
 Improved repeat visits using CRM and targeted campaigns
 </li>
 <li>
 Better table utilization and demand shaping
 </li>
 <li>
 Reduced operational friction via QR-led ordering and billing
 
 
 </li>
 </ul>
 Track and communicate ROI metrics such as adoption depth, repeat rate uplift, campaign performance, and menu-led revenue impact.
 
 
 <ul>
 <li>
 Performance Monitoring &amp; Reviews:
 </li>
 <li>
 Conduct monthly/quarterly business reviews (MBRs/QBRs) with partners.
 </li>
 <li>
 Analyze partner performance data and recommend actionable improvements.
 </li>
 <li>
 Identify early warning signs of churn and proactively resolve issues
 </li>
 <li>
 Expansion &amp; Feature Adoption Support
 </li>
 <li>
 Identify opportunities to increase depth of usage across available product features.
 </li>
 <li>
 Train restaurant staff on new workflows and ensure adoption remains stable despite staff churn through repeat training and SOPs.
 </li>
 <li>
 Support expansion across multiple outlets by demonstrating value and best practices.
 </li>
 <li>
 Work closely with Sales and City teams to enable renewals and portfolio expansion through strong post-sales outcomes.
 </li>
 <li>
 Product Support &amp; Issue Resolution
 </li>
 <li>
 Act as first-level support for product-related queries and issues.
 </li>
 <li>
 Coordinate with Product, Tech, Ops, and Support teams to resolve bugs, integrations, and workflow challenges.
 </li>
 <li>
 Ensure minimal downtime and a smooth partner experience.
 </li>
 <li>
 Partner Feedback &amp; Continuous Improvement
 </li>
 <li>
 Act as the voice of restaurant partners by sharing structured feedback on product usability, gaps, and enhancement needs.
 </li>
 <li>
 Contribute inputs to improve product features, onboarding journeys, and partner-facing processes.
 
 
 </li>
 </ul>
 
 Key Success Metrics (KPIs)
 
 
 
 <ul>
 <li>
 Product Features adoption &amp; activation rate
 </li>
 <li>
 Partner retention and churn reduction
 </li>
 <li>
 Usage frequency of the features
 </li>
 <li>
 Partner ROI metrics and satisfaction (NPS)
 </li>
 <li>
 Revenue expansion from existing partners
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 
 Experience &amp; Qualifications:
 
 
 
 <ul>
 <li>
 4&ndash;7 years of experience in: Account Management, Customer Success, Partner Success, B2B relationship management, Prior experience in F&amp;B, hospitality, SaaS, CRM, POS, or restaurant-tech is highly preferred
 </li>
 <li>
 Experience managing city-level or portfolio-based accounts is a strong plus
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong stakeholder management and relationship-building skills
 </li>
 <li>
 Good understanding of business metrics, ROI, and growth levers
 </li>
 <li>
 Comfortable with data, dashboards, and performance reports
 </li>
 <li>
 Ability to train and influence non-tech restaurant owners and staff
 </li>
 <li>
 High ownership mindset with strong problem-solving abilities
 </li>
 <li>
 Excellent communication skills (local language + English preferred)
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business, Hospitality, Marketing, or a related field
 
 
 MBA or hospitality background is a plus but not mandatory
 
 
 
 Why This Role is Important
 
 
 
 <ul>
 <li>
 Directly impacts restaurant partner success and retention
 </li>
 <li>
 Plays a key role in scaling Dineout ecosystem
 </li>
 <li>
 Acts as the face of DineOut for partners at a city level.
 
 
 </li>
 </ul>
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
</div>

Software Development Engineer

Explore 114+ Account management associate in Jobs In Hyderabad this January. Find roles across top companies and apply now to boost your career.