account manager (english, french & arabic language is a must) / (experienced in it & aviation sales domain)

customer support agent (arabic speaker) – rotating shifts (office & remote)

account manager (english, french & arabic language is a must) / (experienced in it & aviation sales domain) Jobs in Istanbul

account manager - türkiye (all genders) Jobs in Istanbul

account manager - türkiye (all genders)

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almanca konuşan pre-sales uzmanı

commercial account executive Jobs in Istanbul

commercial account executive

customer support agent (arabic speaker) – rotating shifts (office & remote) Jobs in Istanbul

account manager english french arabic language is a must experienced

SITA

<div>
 
 Overview
 
 
 
 WELCOME TO SITA
 
 
 At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
 
 
 You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a
 
 Great Place to Work
 
 &reg; by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
 
 
 Are you ready to love your job?
 
 
 The adventure begins right here, with you, at SITA.
 
 
 
 About The Role &amp; Team
 
 
 
 The Account Manager is responsible for driving profitable growth by identifying, pursuing, and closing business opportunities within customers. This role serves as the ultimate owner of the customer relationship, acting as a trusted advisor and ensuring long-term partnership, customer satisfaction, and sustainable revenue growth.
 
 
 
 
 
 
 
 What You Will Do
 
 
 
 
 Sales &amp; Business Growth
 
 
 
 <ul>
 <li>
 Drive all sales activities in line with short- and long-term business objectives.
 </li>
 <li>
 Identify, develop, and implement growth strategies in collaboration with relevant stakeholders.
 </li>
 <li>
 Build and maintain a strong sales pipeline in close collaboration with Marketing for demand generation.
 </li>
 <li>
 Ensure qualified marketing leads are converted into sales-accepted leads to support pipeline growth.
 </li>
 <li>
 Maintain accurate and up-to-date sales forecasts.
 </li>
 <li>
 Obtain required business approvals, including presenting at BAB where applicable.
 
 
 </li>
 </ul>
 
 Account Management &amp; Customer Relationship
 
 
 
 <ul>
 <li>
 Own and manage customer accounts with full commercial accountability.
 </li>
 <li>
 Build and maintain strong client relationships; act as a trusted advisor and consultant.
 </li>
 <li>
 Ensure customer loyalty and deliver the highest level of customer satisfaction.
 </li>
 <li>
 Develop and execute comprehensive Account Development Plans, ensuring:
 </li>
 <ul>
 <li>
 Clear alignment on priorities
 </li>
 <li>
 Identification and activation of all growth opportunities
 </li>
 <li>
 Effective collaboration and resource alignment
 </li>
 </ul>
 <li>
 Gain a deep understanding of customer business needs to identify opportunities for continued business development.
 </li>
 <li>
 Provide unique and insightful perspectives during customer engagements, aligning insights with customer priorities.
 </li>
 <li>
 Facilitate stakeholder conversations and proactively manage purchase decisions to shorten the sales cycle.
 </li>
 <li>
 Maintain clear visibility over all commercial delivery and operational aspects of accounts.
 
 </li>
 </ul>
 
 Collaboration &amp; Cross-Functional Leadership
 
 
 
 <ul>
 <li>
 Work closely with virtual teams across Business Development, Solution Design, Commercial Management, Bid Management, and Pricing.
 </li>
 <li>
 Effectively delegate and allocate work to ensure alignment and engagement.
 </li>
 <li>
 Coach and support team members to foster growth and high performance.
 </li>
 <li>
 Identify and plan required resources from other functions to support account objectives.
 
 
 </li>
 </ul>
 
 Commercial &amp; Operational Excellence
 
 
 
 <ul>
 <li>
 Ensure all customer requests are addressed and services are delivered according to agreed schedules.
 </li>
 <li>
 Drive resolution of issues through relevant process owners.
 </li>
 <li>
 Ensure full compliance across all internal and external business dimensions.
 </li>
 <li>
 Support cash collection activities by resolving commercial issues that may impact payment.
 
 
 </li>
 </ul>
 
 Market &amp; Industry Awareness
 
 
 
 <ul>
 <li>
 Understand and communicate macro- and microeconomic trends internally to support business adaptation.
 </li>
 <li>
 Share relevant market and economic insights externally to uncover new opportunities.
 </li>
 <li>
 Maintain awareness of competitor offerings, strengths, and weaknesses.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 
 Who You Are
 
 
 
 <ul>
 <li>
 Proven experience in B2B IT sales and account management, preferably within the aviation industry.
 </li>
 <li>
 8+ year of experience within the field.
 </li>
 <li>
 Demonstrated track record of driving revenue growth and managing complex customer relationships.
 
 
 </li>
 </ul>
 
 Knowledge &amp; Skills
 
 
 
 <ul>
 <li>
 Strong understanding of IT B2B business and the aviation industry landscape.
 </li>
 <li>
 Excellent sales and sales leadership capabilities.
 </li>
 <li>
 Exceptional negotiation and consultative selling skills.
 </li>
 <li>
 Strong financial and commercial acumen.
 </li>
 <li>
 Solid understanding of contract structures and legal environments.
 </li>
 <li>
 Expertise in account development planning and sales methodologies (e.g., Miller Heiman or similar).
 </li>
 <li>
 Ability to understand customer value drivers and align solutions accordingly.
 </li>
 <li>
 Strong stakeholder management and influencing skills across multiple levels.
 
 
 </li>
 </ul>
 
 Education &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, IT, or a related field, or equivalent professional experience.
 
 
 </li>
 </ul>
 
 Nice-to-Have
 
 
 
 <ul>
 <li>
 Experience working within the IT, aviation or air transport industry ecosystem.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 WHAT WE OFFER
 
 
 We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 🏡
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team's needs)
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 🌎
 
 Flex-Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 🌿
 
 Employee Wellbeing:
 
 We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 🚀
 
 Professional Development:
 
 At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From
 
 LinkedIn Learning, Microsoft's Enterprise Skills Initiative,
 
 and
 
 Airport Council International
 
 -available to all employees-to specialized solutions like
 
 Pluralsight
 
 for technology upskilling,
 
 Harvard Business Publishing
 
 for people leadership,
 
 Stanford
 
 for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
 
 
 🙌
 
 Competitive Benefits:
 
 Competitive benefits that make sense with both your local market and employment status.
 
 
 
 SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
 
</div>

Account Manager (English, French & Arabic Language is a Must) / (Experienced in IT & Aviation Sales Domain)

Lingua learn

Company DescriptionLingua Learn is a virtual, online training school operating globally with over 40 franchise hubs spread across six continents. Providing courses in more than 35 languages, Lingua Learn serves both public and corporate clients. As the demand for online language learning grows due to the increase in remote working, the organisation has seized this opportunity by supporting franchise agreements in high-growth regions. Lingua Learn supports its franchise partners with full training and resources to run virtual language schools effectively in their respective countries.Role DescriptionsLingua Learn requires a Part-Time Spanish Tutor to teach online.The students will be adults and kids ranging in levels from complete beginners to advanced (CEFR A1 to C1). Lessons may be delivered in English, so an excellent command of English is also required (B1 minimum).The successful candidate must be educated to a degree level with an accredited teaching qualification and a minimum of 5 years of experience in teaching language. Furthermore, the candidate must be experienced in assessing students&rsquo; language proficiency in all 4 skills (Listening, Reading, Writing, and Speaking), preferably using CEFR Levels as a reference.The summary of requirements is as follows:<ul><li>Spanish speaker (Able to speak Turkish will be a distinct advantage)</li><li>Teaching qualification</li><li>Educated to a degree level</li><li>Based in Turkey</li><li>Minimum 5 years of teaching experience</li><li>Familiarity with using online teaching platforms (especially Zoom)</li><li>Experience in assessing students in all 4 skills of proficiency</li><li>Reliable internet connection</li></ul>Applications that do not meet ALL the above essential requirements will not be considered.Job Type: Part-timeEducation:<ul><li>Bachelor's (Required)</li></ul>

Spanish Tutor

Believe

<div>Company Description 
Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency.
Operating in 50+ countries, with more than 2,000 employees, Believe oCers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher.
Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers.
With a leading portfolio of brands that includes Nuclear Blast, na&iuml;ve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards.
Believe is a simplified joint-stock company under French law.
Ready to set the tone with Believe ? 
Job Description 
The MEA-T (Middle East, Africa and Turkey) SCA (small catalog acquisition) Project Manager will be responsible for managing all catalogue acquisition processes within the region and ensuring efficient execution of transactions from pricing to deal closing &amp; integration. The Project Manager will directly report to General Manager Operations with dotted line to VP Catalog Acquisition. 
KEY RESPONISBILITIES 
<ul><li>
Manage end-to-end catalogue acquisition processes across MEA-T countries</li><li>
Oversee and prioritize the deal pipeline in collaboration with local teams - assessing 
deal eligibility and attractivity</li><li>
Analyze past catalogue performance, model future cash flows and determine target 
acquisition price</li><li>
Negotiate key business and financial terms of the transactions in collaboration with 
the Catalogue Acquisition Lawyer and the local team (non-binding agreements, asset purchase agreements)</li><li>
Prepare post-merger integration kick-off meetings, anticipating potential challenges 
and engaging relevant expert teams early in the process</li></ul> 

Qualifications 
<ul><li>
 Master&rsquo;s degree in business or finance</li><li>
 Minimum 5 years of experience in Corporate Finance, M&amp;A or Transaction Services, with a proven track record of executing M&amp;A transactions (experience in IP acquisition is a plus)</li><li>
Strong analytical profile with deep understanding of valuation techniques and 
financial modeling</li><li>
Excellent negotiation and communication skills, with the ability to influence and 
collaborate effectively across multiple teams and geographies</li><li>
Fluent in English, both spoken and written</li></ul> 

Additional Information 
SET THE TONE WITH US
Working at Believe means having individual and collective impact in a fast-growing company!
At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.
We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. 
We have two hearts at Believe - our People and our Artists.
We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential&hellip; We aim to provide our Believers with the best environment to thrive. 
ROCK THE JOB
<ul><li>Tailor-made training and coaching program
</li><li>Remote working policy
</li><li>A well-being program
</li><li>Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist
</li><li>Contractor role</li></ul> 
SING IN HARMONY
<ul><li>Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity &amp; Inclusion (DEI), wellbeing and the planet.
</li><li>Shaping Together: A Group-wide event focused on volunteerism and community impact
</li></ul>We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.</div>

Project Manager - Music Catalogue Acquisition

<div>
 
 
 About the Job (Key Responsibilities):
 
 
 
 
 
 <ul>
 <li>
 Setting up business units P&amp;L, budget, and financial forecasts referring to Consumer Finance product activities in compliance with shareholders&rsquo; profit share structure
 </li>
 <li>
 Perform strategic studies and statistical analyses for Retail &amp; Private Banking products structure sharing with Turkish and French shareholders
 </li>
 <li>
 Developing pricing strategies and managing AI/ML models to optimize income and risk for Cash&amp; Auto Loans according to market rates patterns
 </li>
 <li>
 Data Management of the department, increasing the speed and depth of access to data and creating insights
 </li>
 <li>
 Supervise budget planning and ensure overall project coordination
 </li>
 <li>
 Collaborate with critical financial risk management departments such as Risk Management, Asset-Liability Management (ALM), and Finance
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 <ul>
 <li>
 A Bachelor's or Master's degree in Engineering, Statistics, Mathematics
 </li>
 <li>
 
 
 Min. 2 year work experience in credit analytics, risk analysis, or financial planning preferred
 
 
 </li>
 <li>
 Fluency in English, both written and spoken
 </li>
 <li>
 Proficiency in SQL, SAS, or similar data analysis tools
 </li>
 <li>
 Strong analytical thinking and problem-solving capabilities
 </li>
 <li>
 Excellent communication skills and a collaborative mindset
 </li>
 </ul>
</div>

Consumer & Auto Finance Analytics and Strategic Planning Assistant Manager

BASF

<div></div><div><div><div>Location: Ataşehir
Grade: 4</div></div><div><div><h2 class="jobSectionHeader">
QUALIFICATIONS</h2></div><div><ul><li>Completed studies in Business Administration or a comparable qualification</li><li>Accounting knowledge</li><li>High affinity for numbers and enjoyment in recognizing, preparing, and making recommendations based on complex interrelationships</li><li>Strong affinity for digitalization topics</li><li>Proficient in standard MS Office applications and SAP S4</li><li>Strong customer orientation, analytical skills, structured working style, and very good Turkish and English language skills. German language skills are preferrable.</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
TASKS</h2></div><div><ul><li>Within our sales processes you will be responsible for invoice creation via SAP and for invoice transfer to the SNI platform (e-invoice integration system used to transfer invoices from SAP to the government portal and to customers).</li><li>Besides, you will monitor the SNI platform and cancel invoices rejected by customers or GIB (Turkish Revenue Administration) and coordinate related issues.</li><li>You will also analyze invoices rejected by the customer and handle necessary corrections.</li><li>Inside our sales processes you will be the expert for local exchange rate, customs and tax specialties and coordinate exchange rate difference cases.</li><li>Moreover, you will be responsible for accounts receivables management, reviewing and analyzing overdue invoices, arrange in internal reconciliation meetings and being the direct contact of the accounting department of the customers.</li><li>You are involved in month end closing and year end closing activities.</li><li>Apart from that, you will be responsible for customer master data maintenance and you will maintain pricing conditions.</li><li>Within our quotation process, you will create calculations for product costs and propose prices based on relevant pricing guidelines.</li><li>In collaboration with your account colleagues, you will create business plans and contribute to account strategies and their implementation.</li><li>On demand you will develop quotation templates and coordinate them with your account and marketing colleagues.</li><li>Additionally, you will be the central contact person for internal and external customers, create outcome reports, and be responsible for the operational controlling of customer plants. Main contacts are located within Finance, Controlling and Supply Chain Departments.</li><li>Furthermore, you will proactively drive process compliance &amp; optimization e.g. digitalization &amp; automation initiatives.</li></ul></div></div></div>

Specialist Business Process Management

VisionPlus

Location: Istanbul (Office near Vadi Istanbul AVM) Starting Salary: 1100 USD/month Work Model: Rotating shifts &ndash; 1 week office / 1 week work from home Shifts: Day &amp; Night shiftsPosition Summary:We are looking for a dynamic and customer-focused Customer Support Agent to join our team in Istanbul. You will be the first point of contact for our customers, providing professional support and ensuring a smooth experience with our payment services.Key Responsibilities:<ul><li>Respond to customer inquiries via email, chat, and phone in a timely and professional manner.</li><li>Provide accurate information regarding company products, services, and payment processes.</li><li>Assist customers with account setup, transaction issues, payment inquiries, refunds, and troubleshooting.</li><li>Investigate and resolve customer issues, escalating complex cases to the appropriate departments when needed.</li><li>Stay up to date on product knowledge, service features, and internal policies.</li><li>Log customer interactions and resolutions accurately in the system.</li><li>Collaborate with internal departments such as Compliance, Risk, Technical Support, Product, and Finance to resolve customer concerns.</li><li>Ensure compliance with company guidelines and regulatory standards.</li><li>Meet or exceed individual and team performance targets (e.g., response time, resolution rate, customer satisfaction).</li></ul>Requirements:<ul><li>Native Arabic and fluent English (both written and spoken)</li><li>1&ndash;2 years in customer support, preferably in fintech, financial services, or a payment service provider environment</li><li>Strong verbal and written communication</li><li>Excellent problem-solving and attention to detail</li><li>Customer-oriented mindset with the ability to stay calm under pressure</li></ul>Availability: Willingness to work in shifts, including weekends and holidays as requiredJob Type: Full-time

Customer Support Agent (Arabic Speaker) – Rotating Shifts (Office & Remote)

<div>Company Description 
Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency.
Operating in 50+ countries, with more than 2,000 employees, Believe oCers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher.
Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers.
With a leading portfolio of brands that includes Nuclear Blast, na&iuml;ve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards.
Believe is a simplified joint-stock company under French law.
Ready to set the tone with Believe ? 
Job Description 
We are seeking a passionate Senior Customer Care specialist based in Istanbul. You will serve as the main point of contact for our Turkish customers (Labels &amp; Artists), handling their requests and ensuring smooth operations in content delivery, royalties, and copyright matters, all while maintaining high levels of customer satisfaction.
Main roles and responsibilities:<ul><li>
Resolve issues related to content delivery, royalties, reporting, and copyright, ensuring compliance with SLAs.</li><li>
Maintain high levels of customer satisfaction by providing timely and efficient support.</li><li>
Onboard and train Artists and Labels on Believe's tools, ensuring effective use of the platform.</li><li>
Contribute to the support knowledge base to promote client autonomy and enhance internal processes.</li><li>
Communicate regularly with Sales teams to align on customer needs and feedback.</li><li>
Collaborate with Finance, Content, Product, and Contracts &amp; Rights teams to address operational and technical challenges.</li><li>
Monitor and escalate customer feedback and issues as needed to ensure timely resolution.</li></ul> 

Qualifications 
<ul><li>
Minimum 3 years of experience in online customer service.</li><li>
Excellent communication skills, with a strong focus on care, respect, and empathy.</li><li>
Strong problem-solving abilities.</li><li>
Good product knowledge.</li><li>
Passionate about technology.</li><li>
Experience with Salesforce and JIRA is a plus.</li><li>
Fluent in English</li><li>
Proficient in Microsoft Office (Excel, Word, etc.).</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to manage multiple tasks effectively.</li><li>
Familiarity with the music industry and digital platforms is an advantage.</li></ul> 

Additional Information 
SET THE TONE WITH US
Working at Believe means having individual and collective impact in a fast-growing company!
At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.
We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world.
We have two hearts at Believe - our People and our Artists.
We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential&hellip; We aim to provide our Believers with the best environment to thrive.
ROCK THE JOB
<ul><li>Tailor-made training and coaching program
</li><li>Remote working policy
</li><li>A well-being program
</li><li>Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist
</li><li>Contractor role</li></ul>
SING IN HARMONY
<ul><li>Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity &amp; Inclusion (DEI), wellbeing and the planet.
</li><li>Shaping Together: A Group-wide event focused on volunteerism and community impact
</li></ul>We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.</div>

Senior Customer Care

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