admin assistant

administrative assistant

administrative specialist

officer, administration

operations supervisor

administration officer

Innovo Group

<div>
 Role Purpose
 
 To support the project&rsquo;s administrative operations by ensuring the effective implementation of facility management, accommodation, transportation, and employee services in line with Innovo Build Egypt&rsquo;s administrative policies and procedures. The Administration Officer plays a key role in coordinating with suppliers, monitoring site logistics, and maintaining smooth day-to-day administrative functions across the project site.
 
 Key Accountabilities
 <ul>
 <li>
 Manage apartment rentals, utilities, and supplier payments in a timely manner.
 </li>
 <li>
 Prepare and follow up on PRs related to site administration needs (cleaning, pest control, lighting, generators, meals, water).
 </li>
 <li>
 Implement and monitor the project benefits policy; report any deviations to the Administration Manager.
 </li>
 <li>
 Coordinate with the transportation team to ensure timely bus arrivals/departures and apply penalties for non-compliance.
 </li>
 <li>
 Supervise meal distribution, water delivery, and accommodation readiness, maintaining extra bed capacity.
 </li>
 <li>
 Monitor subcontractor benefits and submit regular accommodation and service reports.
 </li>
 <li>
 Coordinate pest control and facility maintenance, ensuring cleanliness and functionality.
 </li>
 <li>
 Install and maintain proper facility signage (kitchen, WC, caravans).
 </li>
 <li>
 Ensure all administrative activities comply with HSE requirements.
 </li>
 </ul>
 Qualifications, Experience, Knowledge &amp; Skills
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or related non-engineering field.
 </li>
 <li>
 Minimum 1 year of relevant experience in administration or site facility management.
 </li>
 <li>
 Strong organizational and coordination skills.
 </li>
 <li>
 Proficiency in MS Office and basic procurement processes.
 </li>
 <li>
 Effective communication and teamwork abilities.
 </li>
 <li>
 High attention to detail and commitment to maintaining safety and compliance.
 </li>
 </ul>
</div>

Administration Officer

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
Communication &amp; Follow-up 
 
1. Receive turned in applications and hand to Call back unit 
2. Review TIA cases rejected from call back unit at the first stage and from CAF at later stage to distribute potential cases to the concerned Sales Supervisors to be completed and return success cases within the set TAT 
3. Archive &amp; consolidate dead cases and communicate with Call Back Unit to proceed with sending an apology SMS to the rejected customers 
4. Early salvage cases in the CAF department before being rejected through coordinating with Sales supervisors to provide needed or required documents to help approve the case 
5. Handle Cards &amp; Loans referrals received from the X-selling program and assigning them to the Sales Supervisors while collecting feedback 
6. Review account opening documents &amp; booking set received from Sales Agents/Supervisors to ensure that all needed documents/signatures are provided according CBE regulations and Bank&rsquo;s policies before delivering to the AMU 
7. Contact all PIL customers that signed the cheques and documents set to confirm all the conditions, fees and instalments 
8. Ensure safe and proper custody of collateral cheques including handing over / taking over to guarantee balancing of security items are conducted as per SOPs 
9. Monitor and follow up on Audit issues related to Sales Unit and ensure they are rectified 
10. Direct complaints to the Sales concerned Personnel after receiving it from CCU and ensure cases are solved within the set TAT to achieve customer satisfaction 
Policies, Processes and Procedures 
11. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner 
Day-to-day management 
12. Follow the day-to-day operations related to own jobs in Direct department to ensure continuity of work 
Compliance 
13. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks

5. COMMUNICATIONS &amp; WORKING RELATIONSHIPS 
 
Internal 
&#61607; Sales Managers/supervisors 
&#61607; CAF 
&#61607; CCU 
&#61607; Call Back Unit 
External 
&#61607; Existing 
&#61607; NTB Customers<div> 
</div></div><div>
Qualifications<div></div> 
6. QUALIFICATIONS, EXPERIENCE, &amp; SKILLS 
 
Qualifications &amp; Experience 
&#61607; Bachelor degree of commerce , Business Administration or related fields . 
&#61607; 0 to 2 Years of experience 
 
Skills 
 
&#61607; Good command of English &amp; Arabic Languages 
&#61607; Basic Computer skills 
&#61607; Communications skills &amp; Negotiation skills 
&#61607; Ability to work under stress 
&#61607; High sense of controls 
&#61607; Process oriented<div> 
</div></div><div>
Primary Location: Egypt-Cairo-MOBTADAYAN BRANCH</div><div>
Job: Back Office</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

Sales Account Management & Administration Officer

International Federation of Red Cross and Red Crescent Societies - IFRC

<div>
 Organizational Context
 
 
 The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world&rsquo;s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is &ldquo;to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.&rdquo; IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
 
 
 IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.
 
 
 IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into four main Divisions: (i) National Society Development and Coordination; (ii) Humanitarian Diplomacy and Digitalization; (iii) Management and Accountability; and (iv) People and Strategy.
 
 
 IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
 
 
 IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.
 
 
 
 Job Purpose
 
 
 
 Under the management and supervision of the Coordinator, Finance and Administration, the incumbent is responsible for providing overall administrative support services to the IFRC Delegation in Egypt. The Administration Officer will be responsible for implementing and safeguarding all the administrative policies and procedures according to IFRC standards. S/he also requires liaising with the National Society matters related to general office administration. S/he also work closely with the Head of Delegation in fixing meeting appointments internally and externally.
 
 
 
 Job Duties And Responsibilities
 
 
 
 
 Ensuring the well-functioning and efficient delivery of administrative services:
 
 
 
 <ul>
 <li>
 Manage the delivery of all general services to ensure smooth day-to-day running of the office, including
 </li>
 <li>
 telephone/reception, hotel reservations, housing, ticketing, purchasing and transport.
 </li>
 <li>
 Manage the relevant and timely dispatch of outgoing and incoming mail.
 </li>
 <li>
 Ensure compliance with all local regulations in country (e.g., labor law, taxes, social security, pension funds, etc.).
 </li>
 <li>
 Manage the relevant visa application process of visitors and staff travelling to Egypt if applicable, as well as the resident/work permits of staff to be based in Egypt.
 </li>
 <li>
 Handle any other official paperwork processing with the authorities.
 </li>
 <li>
 Arrange the travel and accommodation for delegates and visitors according to agreed processes and procedures.
 </li>
 <li>
 Update the administrative welcome package to be distributed &ndash; along with the delegation&rsquo;s security welcome brief - to new delegates, member National Societies, and visitors.
 </li>
 <li>
 Ensure that the standardized filing and archiving system is in place.
 </li>
 <li>
 In coordination with the National Society&rsquo;s fleet, manage transportation for delegates and for all incoming and outgoing IFRC visitors.
 </li>
 <li>
 Management of VRP rented vehicles, monthly fuel reporting, upkeep of the vehicle maintenance and repairs records and monthly reporting to Dubai Fleet on vehicle movement.
 </li>
 <li>
 Ensure correct coding and financial dimensions for administrative related invoices in the ERP system
 
 
 
 </li>
 </ul>
 
 Facilities And Housing Management
 
 
 
 <ul>
 <li>
 Ensure that office utilities are functioning properly, the premises are clean, and invoices are timely paid.
 </li>
 <li>
 Keep an accurate record of the inventory of assets, document properly the procurements or disposals of assets, conduct a physical count to ensure the list is reconciled with the physical items.
 </li>
 <li>
 Verify periodically that the insurance policy is up to date and covers the existing list of assets.
 </li>
 <li>
 Coordinate with the IT staff responsible for the proper insurance of the IT equipment.
 </li>
 <li>
 Manage the office share point system. Review and ensure that the staff in the office file their documents according to the standardized filing system.
 </li>
 <li>
 Identify new houses for delegates within the security perimeter as defined and authorized by the IFRC Regional Security Coordinator/Focal point and ensure that all houses leased are equipped and properly maintained.
 </li>
 <li>
 Undertake full IFRC residential lease agreements rental process, and ensure the relevant guidelines and procedures are being followed throughout the full process (including invoices payment, renewals, cancellations, etc.).
 </li>
 <li>
 Conduct periodical market assessments of residential apartments in security clear areas and update the housing guidelines as necessary.
 
 
 
 </li>
 </ul>
 
 Organization Of Events
 
 
 
 <ul>
 <li>
 Manage the technical set up and the administrative organization of major meetings (interpreters set up, meeting facilities, organization of receptions, food and beverage requirements, renting of office equipment).
 </li>
 <li>
 Organize hotel, transportation and other logistics for meeting participants.
 
 
 
 </li>
 </ul>
 
 Job Duties And Responsibilities (continued)
 
 
 
 
 Non-operational procurement:
 
 
 
 <ul>
 <li>
 Undertake non-operational procurement based on the IFRC procurement procedures and regulations, inclusive of full tender processes for non-operational items and services.
 </li>
 <li>
 Oversee that the items/services are well delivered, properly stocked where relevant and invoices processed in a timely manner for payment purposes.
 </li>
 <li>
 Create a portfolio of suppliers and service providers to be used by IFRC where needed and based on proper clearances and documentation.
 </li>
 <li>
 Perform market assessment and analysis on suppliers&rsquo; network and initiate framework agreement with potential suppliers for non-operational procurement and service providers
 </li>
 <li>
 Liaison with Regional Office Admin focal point on framework agreement processes.
 
 
 
 </li>
 </ul>
 
 Relationships With Other Stakeholders
 
 
 
 <ul>
 <li>
 Manage relationship with the CEO Office at ERCS, and coordinate with the Host National Society when required
 </li>
 <li>
 Liaise with administration offices of external actors, such as MOFA, UN Agencies and embassies
 </li>
 <li>
 Liaise with project managers and unit staff to provide effective services with the aim of contributing to the achievements of the plans and results.
 </li>
 <li>
 Support auditors in terms of clarification or providing supporting documentation.
 
 
 
 </li>
 </ul>
 
 Others
 
 
 
 <ul>
 <li>
 Be part of the after working hours administrative support phone rotation in case of urgent needs.
 </li>
 <li>
 Act as back up for admin colleagues as per the administration job tasks list (including different administrative tasks).
 </li>
 <li>
 Support sample document checking including translation on documents from Arabic to English on finance documents, bills, and invoices received from the National Society
 </li>
 <li>
 Perform any other duties that may be assigned by the Head of Delegation and Coordinator, Finance and Administration.
 
 
 
 </li>
 </ul>
 Education
 
 
 <ul>
 <li>
 University Degree in Business Administration or relevant major (Required)
 </li>
 <li>
 Master&rsquo;s degree in business administration or relevant major (Preferred)
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 Required experience
 
 
 <ul>
 <li>
 3-5 years of relevant professional experience in administration
 </li>
 <li>
 Experience in organising events management
 </li>
 <li>
 Experience in procurement tenders and processes
 </li>
 <li>
 Experience in working in complex environment
 
 
 
 </li>
 </ul>
 
 Preferred Experience
 
 
 
 <ul>
 <li>
 Basic experience/knowledge in handling financial matters
 
 
 
 </li>
 </ul>
 Knowledge, Skills and Languages
 
 
 
 Required
 
 
 
 <ul>
 <li>
 Proficient with Internet and Microsoft Office &ndash; MS Word, MS Excel and MS PowerPoint
 </li>
 <li>
 Multi-tasking skills
 </li>
 <li>
 Good written and verbal communications skills
 </li>
 <li>
 Stress management skills
 </li>
 <li>
 Teamwork spirit
 </li>
 <li>
 Fluent spoken and written English and Arabic
 
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Knowledgeable of the ERP system (administration and non-operational procurement relevant aspects)
 </li>
 <li>
 Basic financial knowledge
 </li>
 <li>
 Good command of another IFRC official language (French or Spanish)
 
 
 
 </li>
 </ul>
 Competencies, Values and Comments
 
 
 <ul>
 <li>
 Values: Respect for diversity; Integrity; Professionalism; Accountability
 </li>
 <li>
 Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust
 </li>
 </ul>
</div>

Officer, Administration

International Federation of Red Cross and Red Crescent Societies

<div><div><div><div>Vacancy No.</div>
S15777
<div>Category of Contract</div>
National
<div>Position Type</div>
National
<div>Application Deadline</div>
02/12/2025
<div>Job Posted On</div>
17/11/2025
<div>Duty Station</div>
Cairo, Egypt
<div>Country</div>
EGYPT
<div>Grade</div>
National Staff
<div>Duty Station Status</div>
N/A
<div>Accompanied Status</div>
N/A
<div>Duration</div>
<div>12</div>
</div></div><div><h2 class="jobSectionHeader">Organizational Context</h2>
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world&rsquo;s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is &ldquo;to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.&rdquo; IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into four main Divisions: (i) National Society Development and Coordination; (ii) Humanitarian Diplomacy and Digitalization; (iii) Management and Accountability; and (iv) People and Strategy.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.
<h2 class="jobSectionHeader">Job Purpose</h2>
Under the management and supervision of the Coordinator, Finance and Administration, the incumbent is responsible for providing overall administrative support services to the IFRC Delegation in Egypt. The Administration Officer will be responsible for implementing and safeguarding all the administrative policies and procedures according to IFRC standards. S/he also requires liaising with the National Society matters related to general office administration. S/he also work closely with the Head of Delegation in fixing meeting appointments internally and externally.
<h2 class="jobSectionHeader">Job Duties and Responsibilities</h2>
Ensuring the well-functioning and efficient delivery of administrative services:
<ul>
<li>Manage the delivery of all general services to ensure smooth day-to-day running of the office, including</li>
<li>telephone/reception, hotel reservations, housing, ticketing, purchasing and transport.</li>
<li>Manage the relevant and timely dispatch of outgoing and incoming mail.</li>
<li>Ensure compliance with all local regulations in country (e.g., labor law, taxes, social security, pension funds, etc.).</li>
<li>Manage the relevant visa application process of visitors and staff travelling to Egypt if applicable, as well as the resident/work permits of staff to be based in Egypt.</li>
<li>Handle any other official paperwork processing with the authorities.</li>
<li>Arrange the travel and accommodation for delegates and visitors according to agreed processes and procedures.</li>
<li>Update the administrative welcome package to be distributed &ndash; along with the delegation&rsquo;s security welcome brief - to new delegates, member National Societies, and visitors.</li>
<li>Ensure that the standardized filing and archiving system is in place.</li>
<li>In coordination with the National Society&rsquo;s fleet, manage transportation for delegates and for all incoming and outgoing IFRC visitors.</li>
<li>Management of VRP rented vehicles, monthly fuel reporting, upkeep of the vehicle maintenance and repairs records and monthly reporting to Dubai Fleet on vehicle movement.</li>
<li>Ensure correct coding and financial dimensions for administrative related invoices in the ERP system</li></ul> 


Facilities and Housing Management:
<ul>
<li>Ensure that office utilities are functioning properly, the premises are clean, and invoices are timely paid.</li>
<li>Keep an accurate record of the inventory of assets, document properly the procurements or disposals of assets, conduct a physical count to ensure the list is reconciled with the physical items.</li>
<li>Verify periodically that the insurance policy is up to date and covers the existing list of assets.</li>
<li>Coordinate with the IT staff responsible for the proper insurance of the IT equipment.</li>
<li>Manage the office share point system. Review and ensure that the staff in the office file their documents according to the standardized filing system.</li>
<li>Identify new houses for delegates within the security perimeter as defined and authorized by the IFRC Regional Security Coordinator/Focal point and ensure that all houses leased are equipped and properly maintained.</li>
<li>Undertake full IFRC residential lease agreements rental process, and ensure the relevant guidelines and procedures are being followed throughout the full process (including invoices payment, renewals, cancellations, etc.).</li>
<li>Conduct periodical market assessments of residential apartments in security clear areas and update the housing guidelines as necessary.</li></ul> 


Organization of events:
<ul>
<li>Manage the technical set up and the administrative organization of major meetings (interpreters set up, meeting facilities, organization of receptions, food and beverage requirements, renting of office equipment).</li>
<li>Organize hotel, transportation and other logistics for meeting participants.</li>
</ul>
<h2 class="jobSectionHeader">Job Duties and Responsibilities (continued)</h2>
Non-operational procurement:
<ul><li>Undertake non-operational procurement based on the IFRC procurement procedures and regulations, inclusive of full tender processes for non-operational items and services.</li>
<li>Oversee that the items/services are well delivered, properly stocked where relevant and invoices processed in a timely manner for payment purposes.</li>
<li>Create a portfolio of suppliers and service providers to be used by IFRC where needed and based on proper clearances and documentation.</li>
<li>Perform market assessment and analysis on suppliers&rsquo; network and initiate framework agreement with potential suppliers for non-operational procurement and service providers</li>
<li>Liaison with Regional Office Admin focal point on framework agreement processes.</li></ul> 


Relationships with other stakeholders:
<ul>
<li>Manage relationship with the CEO Office at ERCS, and coordinate with the Host National Society when required</li>
<li>Liaise with administration offices of external actors, such as MOFA, UN Agencies and embassies</li>
<li>Liaise with project managers and unit staff to provide effective services with the aim of contributing to the achievements of the plans and results.</li>
<li>Support auditors in terms of clarification or providing supporting documentation.</li></ul> 


Others
<ul>
<li>Be part of the after working hours administrative support phone rotation in case of urgent needs.</li>
<li>Act as back up for admin colleagues as per the administration job tasks list (including different administrative tasks).</li>
<li>Support sample document checking including translation on documents from Arabic to English on finance documents, bills, and invoices received from the National Society</li>
<li>Perform any other duties that may be assigned by the Head of Delegation and Coordinator, Finance and Administration.</li>
</ul>
<h2 class="jobSectionHeader">Education</h2>
<ul><li>University Degree in Business Administration or relevant major (Required)</li>
<li>Master&rsquo;s degree in business administration or relevant major (Preferred)</li>
</ul>
<h2 class="jobSectionHeader">Experience</h2>
Required experience
<ul>
<li>3-5 years of relevant professional experience in administration</li>
<li>Experience in organising events management</li>
<li>Experience in procurement tenders and processes</li>
<li>Experience in working in complex environment</li>
</ul>
Preferred experience
<ul>
<li>Basic experience/knowledge in handling financial matters</li>
</ul>
<h2 class="jobSectionHeader">Knowledge, Skills and Languages</h2>
Required
<ul>
<li>Proficient with Internet and Microsoft Office &ndash; MS Word, MS Excel and MS PowerPoint</li>
<li>Multi-tasking skills</li>
<li>Good written and verbal communications skills</li>
<li>Stress management skills</li>
<li>Teamwork spirit</li>
<li>Fluent spoken and written English and Arabic</li>
</ul>
Preferred
<ul>
<li>Knowledgeable of the ERP system (administration and non-operational procurement relevant aspects)</li>
<li>Basic financial knowledge</li>
<li>Good command of another IFRC official language (French or Spanish)</li>
</ul>
<h2 class="jobSectionHeader">Competencies, Values and Comments</h2>
<ul><li>Values: Respect for diversity; Integrity; Professionalism; Accountability</li>
<li>Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust</li></ul></div></div>

geidea

<div>
 
 Established in 2008,
 
 Geidea
 
 epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 Geidea
 
 makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking:
 
 
 www.geidea.net
 
 
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for a new
 
 Financial Operations Officer:
 
 
 
 
 
 
 
 Job purpose:
 
 
 
 
 
 
 Responsible for managing and investigating disputed transactions, processing chargebacks, and ensuring compliance with regulatory and card network guidelines. Works closely with internal teams and external partners to resolve cases efficiently and minimize financial loss.
 
 
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 
 
 
 <ul>
 <li>
 Handle chargeback cases in line with company regulations and internal policies.
 </li>
 <li>
 Manage collection fees processes in accordance with company regulations and internal policies.
 </li>
 <li>
 Management and resolution of chargeback disputes.
 </li>
 <li>
 Investigate chargeback disputes efficiently and accurately
 </li>
 <li>
 Take suitable action to resolve the disputes including processing refunds and/or debits to merchants or merchants or writing off
 </li>
 <li>
 Communication with internal teams and financial institutions to resolve disputes efficiently
 </li>
 <li>
 Review and analyze chargeback claims to determine dispute eligibility
 </li>
 <li>
 Gather, Prepare and submit compelling evidence to dispute chargebacks within strict deadlines.
 </li>
 <li>
 Document findings, generate reports, and provide recommendations to improve disputes success rates.
 </li>
 <li>
 Monitor and track chargeback cases to identify areas of process improvement
 </li>
 <li>
 Monitor disputed transactions for possible fraudulent activity
 </li>
 <li>
 Identify financial exposures and work internally with stakeholders for a recovery plan
 </li>
 <li>
 Collaborate with internal teams including finance, operations, and customer support to gather settlement requirements and resolve related issues. Investigate and assist with customer support-reported tickets.
 </li>
 <li>
 Utilize dashboards and reporting tools to monitor and analyze reconciliation and settlement data.
 </li>
 </ul>
 
 
 
 
 
 Must Have Technical / Professional Qualifications:
 
 
 
 
 
 <ul>
 <li>
 1-2 years of experience in chargebacks, or financial operations support role; experience in SaaS or fintech industries is a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Business, or a related field.
 </li>
 <li>
 Strong analytical and problem-solving skills with attention to detail.
 </li>
 <li>
 Familiarity with financial systems, reconciliation tools, or payment gateways is a plus.
 </li>
 <li>
 Proficiency in Microsoft Excel and reporting tools; experience with dashboards is a plus.
 </li>
 <li>
 Experience in working with support ticketing systems is a plus.
 </li>
 <li>
 Language: Fluent in English and native Arabic.
 </li>
 </ul>
 
 
 
 
 Join our dynamic team as a
 
 Financial Operations Officer
 
 and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.
 
 
 
 
 
 
 Our values
 
 guide how we think and act - They describe what we care about the most.
 
 
 
 
 
 
 Customer first
 
 - It&rsquo;s embedded in our design thinking and customer service approach.
 
 
 
 Open
 
 - Openness allows us to constantly improve and evolve.
 
 
 
 Real
 
 - No jargon and no excuses!
 
 
 
 Bold
 
 - Constantly challenging ourselves and our way of thinking.
 
 
 
 Resilient
 
 &ndash; If we fail, we bounce back stronger than before
 
 
 
 Collaborative
 
 - We know that we can achieve a lot more as a team.
 
 
 
 
 
 We are changing lives by constantly striving for a better solution.
 
</div>

Financial Operations Officer

DP World

<div>
 
 
 For DP World Logistics Egypt
 
 
 
 
 
 
 
 Job Purpose:
 
 The Assistant Administration Manager is responsible for managing the daily administrative functions of
 
 DP World Logistics Egypt
 
 . This role oversees administrative staff, manages budgets, and implements policies and procedures. The position ensures smooth office operations and the accurate, efficient completion of all administrative tasks.
 
 
 
 
 
 
 Key Accountabilities
 
 :
 
 
 
 
 
 
 Staff Transportation
 
 
 <ul>
 <li>
 Coordinate daily staff transportation schedules (buses, shuttles, carpooling).
 </li>
 <li>
 Ensure vehicles are safe, well-maintained, and compliant with regulations.
 </li>
 <li>
 Manage contracts with transport providers and monitor service quality.
 </li>
 <li>
 Track costs and optimize routes to balance efficiency and employee convenience.
 </li>
 <li>
 Handle emergency transport arrangements when required.
 </li>
 </ul>
 
 
 Staff Meals &amp; Welfare
 
 
 <ul>
 <li>
 Oversee catering services for staff meals.
 </li>
 <li>
 Ensure food quality, hygiene standards, and variety to meet staff needs.
 </li>
 <li>
 Manage vendor contracts and negotiate cost-effective meal plans.
 </li>
 <li>
 Collect employee feedback to improve meal services.
 </li>
 <li>
 Monitor budgets and reduce wastage.
 </li>
 <li>
 Supervise daily buffet operations to ensure timely service and adequate portions.
 </li>
 <li>
 Introduce improvements based on employee suggestions and health guidelines.
 </li>
 <li>
 Ensure meals contribute positively to staff morale and productivity.
 </li>
 <li>
 Track monthly meal expenses against budget allocations.
 </li>
 <li>
 Provide reports to the Head of People and Administration on efficiency and satisfaction levels.
 </li>
 </ul>
 
 
 Business Phone Devices &amp; Lines
 
 
 <ul>
 <li>
 Coordinate provision of business mobile phones and lines.
 </li>
 <li>
 Maintain updated inventory of devices, SIM cards, and accessories.
 </li>
 <li>
 Ensure devices are configured with company-approved applications and security settings.
 </li>
 <li>
 Manage contracts with telecom providers for mobile and landline services.
 </li>
 <li>
 Monitor usage, billing, and service quality to ensure cost efficiency.
 </li>
 <li>
 Negotiate corporate packages and bulk plans to reduce costs.
 </li>
 <li>
 Provide first-level support for staff experiencing issues with devices or lines.
 </li>
 <li>
 Enforce company policies on phone usage, data security, and confidentiality.
 </li>
 <li>
 Coordinate SIM card deactivation and device retrieval upon employee exit.
 </li>
 <li>
 Track monthly telecom expenses and highlight cost-saving opportunities.
 </li>
 </ul>
 
 
 Uniform Control
 
 
 <ul>
 <li>
 Manage issuance of uniforms and protective gear to staff.
 </li>
 <li>
 Maintain accurate inventory records and forecast future requirements.
 </li>
 <li>
 Ensure timely replenishment and replacement of worn-out uniforms.
 </li>
 <li>
 Enforce company dress code and uniform policies across departments.
 </li>
 <li>
 Ensure uniforms meet branding, safety, and professional standards.
 </li>
 <li>
 Conduct spot checks to ensure compliance during working hours.
 </li>
 <li>
 Source durable, cost-effective uniforms from approved suppliers.
 </li>
 <li>
 Conduct quality checks before distribution.
 </li>
 <li>
 Negotiate contracts to ensure timely delivery and cost efficiency.
 </li>
 <li>
 Handle requests for size adjustments or replacements.
 </li>
 <li>
 Ensure uniforms are comfortable and practical for logistics operations.
 </li>
 <li>
 Collect feedback to improve design and usability.
 </li>
 </ul>
 
 
 Reporting &amp; Cost Control
 
 
 <ul>
 <li>
 Prepare monthly reports on transportation, meals, travel, and accommodation expenses.
 </li>
 <li>
 Highlight cost-saving opportunities and efficiency improvements.
 </li>
 <li>
 Ensure compliance with company policies and budgetary limits.
 </li>
 <li>
 Present service performance metrics to the Head of People and Administration.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Certificates
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (required).
 </li>
 </ul>
 
 
 
 
 
 Experience and Knowledge
 
 
 <ul>
 <li>
 10&ndash;12 years of experience in Administration, with at least 5 years in a senior role.
 </li>
 <li>
 Strong background in financial and facilities management principles.
 </li>
 <li>
 Knowledge of office management procedures and systems.
 </li>
 <li>
 Fully conversant with safety procedures.
 </li>
 </ul>
 
 
 
 
 
 Skills and Abilities
 
 
 <ul>
 <li>
 Excellent command of English (spoken and written).
 </li>
 <li>
 Fluent in Arabic, with the ability to draft official letters to government authorities.
 </li>
 <li>
 Proficient in Microsoft Office programs (Word, Excel, PowerPoint, Outlook).
 </li>
 <li>
 Strong organizational and leadership skills.
 </li>
 <li>
 Highly analytical with excellent problem-solving abilities.
 </li>
 <li>
 Effective time-management skills with the ability to prioritize and manage multiple tasks simultaneously.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to identify and implement more efficient ways of working.
 </li>
 </ul>
 
 
</div>

Assistant Administration Manager

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 Senior Associate, Lease Contract | Majid Al Futtaim Properties | Asset Management Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The position is responsible for providing timely active administrative support to the Asset Management Business Unit Leasing Team in the development and monitoring of Lease Proposals, Lease Agreement Documents, communication with clients / tenants etc., ensuring that all lease related documents complies with the agreed terms, conditions of the contract and commitment between the company and the client.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Create entries for Lease deals in the Data Capture System based on the input received from the Leasing Team in Asst Management Business Unit.
 </li>
 <li>
 Prepare the draft and final Lease Agreements, Amendments and Deeds to be checked by the appropriate personnel for accuracy and ensure that the same is in accordance with the terms and conditions agreed at the time of closing lease deal.
 </li>
 <li>
 Review the final acceptance from the client on the Lease Agreement document to ensure that there is no ambiguity in the acceptance of the terms and conditions stated in the formal lease agreement.
 </li>
 <li>
 Collect all pertinent and valid legal documents from the tenant such as Trade license, Commercial Registration, Insurance Certificate, Owner&rsquo;s passport copies etc., to ensure the legality of the tenant.
 </li>
 <li>
 Organize the payment documents and forward the same to the client along with the Lease Agreement so as to receive the payment along with the signed agreement signifying the acceptance of the client.
 </li>
 <li>
 Be responsible for all correspondences between Company and tenants whether it is by email, letter and fax and all follow up required during the course of the process, until the final Lease agreement is signed.
 </li>
 <li>
 Provide input (cheques, job requests, T- Forms) to and receive output from (legal jobs, receipts, ,LOD&rsquo;s) to related departments i.e., Leasing, Finance, Legal and Retail Architecture.
 </li>
 <li>
 Provide all necessary data / reports concerning to Lease administration to Senior Manager Lease Administration as and when requested.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Law.
 </li>
 <li>
 Minimum 1-2 years work experience in managing Lease Administration and Documentation activities preferably in a reputed Real Estate companies/ Legal Firm / Retail
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Proficient user of Microsoft Office.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Lease Contract Senior Associate

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