admin assistant

adminstrative assistant Jobs in Cairo Egypt

adminstrative assistant

assistant manager

admin assistant - director of human resources Jobs in Cairo Egypt

admin assistant - director of human resources

admin officer

administration supervisor

Toyota Egypt Group

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee daily administrative operations, including security, cleaning, buffet services, pest control, and landscaping.
 </li>
 <li>
 Manage all government-related processes such as operating licenses, utility services (electricity, water, telephones), insurance office matters, industrial security, and advertising permits.
 </li>
 <li>
 Supervise all branch-related company vehicle operations, including employee transportation, chassis transfers, maintenance, traffic license renewals, and general licensing procedures.
 </li>
 <li>
 Administer staff attendance, leave requests, business trips, overtime, penalties, and permissions using the attendance system.
 </li>
 <li>
 Conduct internal administrative investigations in compliance with labor law regulations and report findings to management.
 </li>
 <li>
 Oversee contract renewals for vendors, service providers, and leased premises, ensuring optimal pricing and service quality.
 </li>
 <li>
 Manage and monitor periodic maintenance work, including building maintenance, air conditioning, occupational safety, industrial security, and staff training for civil protection and workplace safety.
 </li>
 <li>
 Coordinate with medical entities, including company doctors, hospitals, pharmacies, and laboratories, to ensure seamless healthcare services for employees.
 </li>
 <li>
 Organize semi-annual random drug testing for drivers to ensure compliance with safety regulations.
 </li>
 <li>
 Process and submit all invoices and contracts on the SAP system, including purchase requisitions (P.R.), purchase orders (P.O.), entry sheets, and material goods receipt (MIGO).
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Competencies:
 
 
 
 
 Education &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, or a related field.
 </li>
 <li>
 Minimum of 5 years of experience in administration, facility management, or a similar role.
 </li>
 <li>
 Strong knowledge of governmental regulations, licensing procedures, and labor law compliance.
 </li>
 <li>
 Experience working with SAP or other enterprise resource planning (ERP) systems is preferred.
 </li>
 </ul>
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent problem-solving and decision-making abilities.
 </li>
 <li>
 Strong negotiation skills to manage vendor contracts and service agreements.
 </li>
 <li>
 Ability to effectively coordinate with multiple departments and external entities.
 </li>
 <li>
 High attention to detail with strong organizational and time management skills.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to handle sensitive situations professionally.
 </li>
 </ul>
 
 
 Reporting Line:
 
 
 <ul>
 <li>
 
 Reports to:
 
 Senior Administration Manager
 </li>
 </ul>
 
 
</div>

Administration Supervisor

Al Marasem Group

<div>
 
 As a Senior Leasing Administrator, you will oversee and manage all aspects of lease agreements, ensuring accuracy, compliance, and timely execution of lease-related activities. This role requires a strong background in contracts management and exceptional proficiency in Microsoft Excel for data analysis, tracking, and reporting.
 
 
 You will serve as a key link between the leasing, finance, and legal departments to ensure smooth lease operations and accurate documentation across all properties.
 
 
 
 Your responsibilities will encompass the following key areas:
 
 
 
 
 Lease Management &amp; Documentation:
 
 
 <ul>
 <li>
 Manage and maintain all lease agreements, amendments, renewals, and terminations.
 </li>
 <li>
 Ensure lease data accuracy and completeness across internal systems and databases.
 </li>
 <li>
 Prepare, review, and verify lease abstracts and financial terms for accuracy.
 </li>
 <li>
 Maintain digital and physical records in compliance with company policies.
 </li>
 </ul>
 
 
 Contracts Administration:
 
 
 <ul>
 <li>
 Review lease and contract terms to ensure compliance with company standards and legal requirements.
 </li>
 <li>
 Liaise with legal and commercial teams to resolve discrepancies or ambiguities in contracts.
 </li>
 <li>
 Track critical lease dates (renewals, expirations, escalations) and coordinate timely actions.
 </li>
 </ul>
 
 
 Financial Analysis &amp; Reporting:
 
 
 <ul>
 <li>
 Prepare lease-related financial reports, payment schedules, and reconciliations.
 </li>
 <li>
 Use advanced Excel functions to analyze lease data, forecast costs, and identify savings opportunities.
 </li>
 <li>
 Support the finance team in month-end and year-end closing activities related to leasing.
 </li>
 </ul>
 
 
 Cross-Functional Coordination:
 
 
 <ul>
 <li>
 Collaborate with leasing, property management, and finance teams to ensure proper communication of lease obligations.
 </li>
 <li>
 Coordinate with tenants, landlords, and internal stakeholders to address lease-related inquiries.
 </li>
 <li>
 Support system implementation and process improvement initiatives to enhance data accuracy and workflow efficiency.
 </li>
 </ul>
 
 
 Team Leadership &amp; Development:
 
 
 <ul>
 <li>
 Supervise and guide the lease admin team to ensure timely and high-quality deliverables.
 </li>
 <li>
 Provide training and mentorship on lease processes, documentation, and reporting standards.
 </li>
 <li>
 Promote a culture of accountability, attention to detail, and continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 To excel in this role, candidates should possess the following qualifications and attributes
 
 :
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Accounting, or a related field.
 </li>
 <li>
 +5 years of experience in lease admin or contracts management, preferably within real estate or mall operations.
 </li>
 <li>
 Strong understanding of lease structures, legal terms, and financial implications.
 </li>
 <li>
 Excellent proficiency in Microsoft Excel (pivot tables, lookups, dashboards, and financial modeling).
 </li>
 <li>
 Familiarity with ERP or lease management systems (SAP, Oracle, Yardi, or similar) is a plus.
 </li>
 <li>
 Exceptional attention to detail and strong analytical skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Fluent in English; Arabic is an advantage.
 </li>
 </ul>
 
 
</div>

Senior Leasing Administrator

Abou Ghaly Motors

<div>
 
 
 Job Summary:
 
 
 
 The Call Center &amp; Telesales Supervisor is responsible for leading, coaching, and managing a team of agents to deliver exceptional customer service and achieve sales and service targets. The role ensures smooth daily operations, adherence to KPIs and SLAs, and continuous improvement of performance and quality standards. The Supervisor acts as a key link between management and front-line staff, ensuring efficient communication, customer satisfaction, and operational excellence.
 
 
 
 
 
 
 Key Responsibilities &amp; Duties
 
 
 
 
 1. Operations &amp; Service Delivery
 
 
 <ul>
 <li>
 Oversee daily operations of inbound and outbound call activities.
 </li>
 <li>
 Monitor staffing levels and shift schedules to ensure optimal coverage and minimize missed calls.
 </li>
 <li>
 Ensure agents meet performance KPIs, service quality targets, and productivity goals.
 </li>
 <li>
 Follow up with relevant departments to ensure timely resolution of customer requests and complaints.
 </li>
 <li>
 Maintain compliance with SLAs and operational policies.
 </li>
 </ul>
 
 
 2. Quality &amp; Performance Management
 
 
 <ul>
 <li>
 Conduct regular call monitoring and quality evaluations to ensure service excellence.
 </li>
 <li>
 Identify performance gaps and develop action plans for improvement.
 </li>
 <li>
 Contribute to defining, implementing, and enhancing quality standards and service procedures.
 </li>
 </ul>
 
 
 3. Team Leadership &amp; Coaching
 
 
 <ul>
 <li>
 Lead, motivate, and coach team members to achieve individual and team objectives.
 </li>
 <li>
 Conduct on-the-job training for new hires and continuous learning sessions for the team.
 </li>
 <li>
 Hold regular team meetings to communicate updates and align on performance expectations.
 </li>
 <li>
 Monitor agent performance and provide constructive feedback to support growth and development.
 </li>
 </ul>
 
 
 4. Communication &amp; Process Improvement
 
 
 <ul>
 <li>
 Provide management with insights on operational issues and suggest process improvements.
 </li>
 <li>
 Facilitate open communication channels between teams and management.
 </li>
 <li>
 Escalate critical issues promptly and recommend corrective actions.
 </li>
 </ul>
 
 
 5. Customer Escalations &amp; Recovery
 
 
 <ul>
 <li>
 Handle escalated customer complaints and ensure quick and effective resolution.
 </li>
 <li>
 Follow up on unresolved issues and ensure customer satisfaction.
 </li>
 </ul>
 
 
 6. Planning &amp; Reporting
 
 
 <ul>
 <li>
 Support in forecasting call volumes and workforce planning.
 </li>
 <li>
 Track daily operational metrics and prepare performance reports for management review.
 </li>
 <li>
 Contribute to the development of operational objectives and action plans.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills Required
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Communications, or a related field.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum 5 years of experience in a contact center or telesales environment, including at least 2 years in a supervisory or leadership role.
 </li>
 <li>
 Proven experience managing both inbound and outbound operations.
 </li>
 </ul>
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Fluent English (spoken and written).
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving, decision-making, and analytical thinking.
 </li>
 <li>
 Proficiency in MS Office and CRM/call center software tools.
 </li>
 <li>
 Customer-oriented mindset with strong sales acumen.
 </li>
 </ul>
</div>

Customer Service Supervisor

QNB Egypt

<div>
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 1. Responsible for acquiring new corporate &amp; SME clients, opening client&rsquo;s accounts, conducting regular visits to potential clients, studying the grant of credit facilities to potential clients, funds placement, and cross selling all banks&rsquo; products to maximize profitability.
 
 
 2. Extract potential corporate customers information through publications, market surveys, studies, and any other data available to identify new potential corporate &amp; SMEs clients.
 
 
 3. Approach new Corporate &amp; SMEs clients and analyze their financial statements, investigation reports, and market &amp; competitive performance to identify inherent risks and potentials, prepare call reports, and design Facility Structure.
 
 
 4. Prepare the documentation and reports needed to assess client risk and obtain credit approval. 5. Review Credit Proposal memos according to the corporate procedures, ensuring its compliance with corporate policies and procedures.
 
 
 6. Set effective action plans to achieve the acquisition targets and targets of volumes of credit facilities as designated by the direct supervisor and Head of Dept.
 
 
 7. Meet the predefined set of KPIs including volume of new approved credit facilities and profitability for new corporate clients.
 
 
 8. Possess excellent knowledge of the bank&rsquo;s products and services to allow for the cross selling and maximization of profitability.
 
 
 9. Prepare regular reports of pipeline and action plans in order to be shared with the direct supervisor &amp; Head of Department
 
 
 10. Issue monthly reports in coordination with the Head of Corporate Credit Development.
 
 
 11. Cross sell bank&rsquo;s product for all accounts opened, to maximize account NBI.
 
 
 12. Responsible for approaching existing dormant accounts with the aim of reactivating these accounts through offering credit facilities, funds placement, and/or cross selling bank&rsquo;s products. 13. Maintain knowledge of the CBE rules and regulations governing corporate lending.
 
 
 14. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.
 
 
 15. Ensure the correct adoption of policies and procedures in order to guarantee that the bank business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, International Standards.
 
 
 
 
 
 
 Job Specifications:
 
 
 
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree in business administration or commerce
 
 
 Credit course is preferable.
 
 
 
 Experience:
 
 
 
 From 0 of 3 years of relevant Banking experience.
 
 
 
 Skills:
 
 
 
 Credit knowledge
 
 
 Communication Skills
 
 
 Excellent Computer Skills
 
 
 Excellent Analytical, Research, and Innovational Skills
 
 
 Presentation Skills
 
 
 Excellent persuasive selling techniques.
 
 
 Meeting job requirements and deadlines efficiently Compile all parts of assigned work with accuracy and precision.
 
 
 Fluency in English
 
</div>

Corporate & SMEs Relationship Manager

Bosta

<div>
 We are looking for a reliable and detail-oriented
 
 Fleet Supervisor
 
 to oversee daily fleet operations and ensure smooth, safe, and cost-effective vehicle utilization. The ideal candidate will be responsible for supervising drivers, monitoring performance, and ensuring compliance with company and regulatory standards.
 
 
 
 Responisbilities
 
 
 
 <ul>
 <li>
 Supervise day-to-day fleet operations, ensuring vehicles and couriers are available, safe, and road-ready
 </li>
 <li>
 Manage and support a team of drivers, ensuring adherence to company policies and performance standards
 </li>
 <li>
 Plan and monitor delivery schedules, routes, and vehicle assignments to maximize utilization and minimize downtime
 </li>
 <li>
 Track overall fleet performance against KPIs
 </li>
 <li>
 Ensure all vehicles comply with safety, insurance, and licensing regulations
 </li>
 <li>
 Coordinate with the maintenance team or external workshops for preventive and corrective maintenance
 </li>
 <li>
 Monitor driver performance, route efficiency
 </li>
 <li>
 Handle incidents, accidents, and emergency breakdowns promptly and professionally
 </li>
 <li>
 Maintain accurate fleet documentation and prepare regular reports on performance, expenses, and utilization
 </li>
 <li>
 Collaborate with operations, logistics, and procurement teams to support business needs
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Logistics, Supply Chain, Business Administration, or a related field
 </li>
 <li>
 3-5 years of experience in fleet supervision or transportation management, ideally within a logistics or distribution environment
 </li>
 <li>
 Strong leadership and people management skills
 </li>
 <li>
 Sound knowledge of vehicle maintenance, road safety, and logistics operations
 </li>
 <li>
 Proficient in fleet management software and MS Office tools
 </li>
 <li>
 Strong problem-solving, communication, and organizational skills
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities
 </li>
 <li>
 Flexibility to work shifts, weekends, and respond to operational emergencies
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Fleet Acquisition Supervisor

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The General Services Specialist is responsible for coordinating and overseeing the daily operations of the organization&rsquo;s facilities and general services to ensure efficiency, safety, and compliance. This includes managing transportation and fleet operations, vendor and contract administration, procurement follow-up, and facility maintenance support. The role ensures timely delivery of services, effective resource utilization, and adherence to company standards, contributing to a well-functioning and supportive workplace environment.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Transportation &amp; Fleet Management
 
 
 
 <ul>
 <li>
 Manage the movement, scheduling, and utilization of head office and expat cars, ensuring smooth operations and timely availability.
 </li>
 <li>
 Oversee drivers, conduct monthly inspections of vehicles, and ensure all cars comply with safety, maintenance, and regulatory standards.
 </li>
 <li>
 Maintain accurate records for vehicle logs, fuel consumption, insurance, and license renewals, ensuring compliance with company policies and local regulations.
 
 
 </li>
 </ul>
 
 Vendor and Contract Management
 
 
 
 <ul>
 <li>
 Maintain and manage accounts of all vendors and suppliers related to general services.
 </li>
 <li>
 Coordinate and follow up on billing cycles with Procurement and Finance departments.
 </li>
 <li>
 Monitor contractor performance and ensure service-level compliance.
 
 
 </li>
 </ul>
 
 Operational Oversight
 
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of headquarters facilities, including security, cleaning, and office support staff (e.g., office boys).
 </li>
 <li>
 Follow up on building maintenance tasks and ensure timely issue resolution.
 </li>
 <li>
 Provide support in managing driver operations for expatriates in coordination with the General Services Supervisor.
 
 
 </li>
 </ul>
 
 Procurement and Inventory Coordination
 
 
 
 <ul>
 <li>
 Initiate and follow up on department-related purchase requests.
 </li>
 <li>
 Track and analyze requests for catering and stationery supplies, ensuring alignment with warehouse records.
 </li>
 <li>
 Ensure equitable distribution of resources across departments.
 
 
 </li>
 </ul>
 
 Reporting and Documentation
 
 
 
 <ul>
 <li>
 Prepare and submit monthly reports on completed and pending tasks.
 </li>
 <li>
 Maintain trackers and logs for all general services activities and requests.
 
 
 </li>
 </ul>
 
 Cross-functional Support
 
 
 
 <ul>
 <li>
 Assist in covering the responsibilities of team members during annual leaves as assigned.
 </li>
 <li>
 Support general services tasks related to the L3 &amp; LRT utilities and facilities.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Logistics, or a related field.
 </li>
 <li>
 Fluent in Arabic &amp; English, French is a plus.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Strong analytical and data handling capabilities.
 </li>
 <li>
 Proficient in Microsoft Office Suite.
 </li>
 <li>
 Strong communication and problem-solving skills.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3 to 5 years of experience in general services, facilities management, or contractor/vendor management.
 </li>
 <li>
 Proven experience in managing office support services, including transportation, drivers, and administrative operations
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Service Orientation: Demonstrates a proactive attitude in supporting employees and ensuring smooth daily operations through timely and efficient service delivery.
 </li>
 <li>
 Accountability: Takes ownership of assigned tasks, ensuring accuracy, follow-up, and compliance with company policies and procedures.
 </li>
 <li>
 Attention to Detail: Maintains precise documentation, accurate tracking of resources, and consistent monitoring of vendor and fleet records.
 </li>
 <li>
 Team Collaboration: Works effectively with colleagues, vendors, and other departments to achieve shared operational goals and maintain a positive work environment.
 </li>
 <li>
 Problem Solving: Responds promptly to operational challenges, proposing practical and cost-effective solutions to maintain business continuity.
 </li>
 <li>
 Integrity and Confidentiality: Handles sensitive information and company resources responsibly, ensuring trust and professionalism in all interactions.
 </li>
 <li>
 Adaptability: Adjusts to changing priorities and operational demands while maintaining efficiency and composure under pressure.
 </li>
 </ul>
</div>

General Services Specialist

<div>
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 Role Overview
 
 
 The Quality Supervisor will be responsible for overseeing key performance indicators (KPIs) across the operations cycle, ensuring process compliance, and driving continuous improvement. This role requires a detail-oriented professional with strong analytical and stakeholder management skills, capable of identifying root causes of issues and implementing corrective action plans.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Own and manage specific KPIs end-to-end, ensuring performance meets targets
 </li>
 <li>
 Monitor daily/weekly performance trends, highlight risks, and drive improvement actions
 </li>
 <li>
 Conduct root cause analysis on recurring issues and define corrective and preventive actions
 </li>
 <li>
 Prepare and present performance reports to management and stakeholders
 </li>
 <li>
 Collaborate closely with cross-functional teams to address quality gaps and ensure smooth workflows
 </li>
 <li>
 Support training initiatives to improve compliance and awareness among operational teams
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations, Supply Chain, or related field
 </li>
 <li>
 3&ndash;5 years of experience in Quality Assurance/Control, preferably in logistics, shipping, or operations
 </li>
 <li>
 Strong analytical skills with experience in data-driven decision making
 </li>
 <li>
 Excellent problem-solving skills with the ability to identify and resolve issues effectively
 </li>
 <li>
 Strong stakeholder management and communication skills
 </li>
 <li>
 Proficiency in MS Office (Excel, PowerPoint, Word); knowledge of data visualization tools is a plus
 </li>
 <li>
 Willingness to travel for hub visits and audits
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Operations Quality Control Supervisor

Explore 268+ Administration supervisor in Cairo Egypt this November. Find roles across top companies and apply now to boost your career.