advisor security & crisis management Jobs in Oman

advisor security & crisis management

cisco umbrella security

corporate risk officer

it support & security specialist Jobs in Oman

it support & security specialist

manager, assets integrity

advisor security crisis management

OQ Chemicals

<div><div><div><div><div><div><b>Job title</b></div></div><div><br>
<div>
Advisor Security &amp; Crisis Management</div></div><div><br>
<div><b>
Grade</b></div></div></div><div></div><div><br>
<div>
<div><b>Stream</b></div></div><div><br>
<div>
PT&amp;C</div></div><div><br>
<div><b>
Function</b></div></div><div><br>
<div>
 Corporate HSSE &ndash; Security &amp; Crisis Management<br>
</div></div></div><br>
<div><div><div><b>Location</b></div></div><div><br>
<div>
Oman &ndash; Muscat<br>
</div></div><div><div><b>Budget control</b></div></div><div><br>
<div>
*OPEX and/or CAPEX and/or Revenue amount as relevant*</div></div></div><div><br>
<div>
<div><b>Reporting to</b></div></div><div><br>
<div>
VP of Corporate HSSE</div></div><div><br>
<div><b>
Direct reports</b></div></div><div><br>
<ul><li>
-<br>
</li></ul></div></div><br>
<div><div><div><b>Job purpose
</b></div><p>Lead Security &amp; Crisis Management activities at OQ SAOC, under VP Corporate HSSE acting as owner of the Security and crisis management systems, by developing the required documentation through: (1) Establish and implement Security and Crisis Management Systems, (2) Prepare and execute an Assurance Plan for Security and Crisis Management services across all OQ locations, (3) Focal point with local authorities in relation to security and crisis management ensuring OQ preparedness and the availability of mutual aids with other organizations and (4) ensure all security measures, standards and systems in OQ are aligned with ROP and other local regulatory bodies.</p>
<div>
The position will act in accordance with the OQ&rsquo;s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by HSSE standards, Omani&rsquo;s government &amp; other legal justification&rsquo;s, and best international practices in consonance with national objectives.</div></div></div><div><br>
<div>
<div><b>Main tasks and responsibilities</b></div><br>
<div></div>
<ul>
<li>Develop and maintain the Corporate Security Management System (Policy, Manual, Plans, SOPs)</li>
<li>Develop and maintain the Corporate Crisis and Emergency Management System (Policy, Manual, Plans, SOPs)</li>
<li>Implement Security and Crisis Management frameworks at OQ SAOC.</li>
<li>Prepare and execute an Assurance Plan for Security and Crisis Management Systems</li>
<li>Contribute to organizational resilience by integrating security and crisis management with business continuity, recovery, and resilience strategies</li>
<li>Oversee security risk management related to contractors, vendors, and supply chains, including assurance and compliance</li>
<li>Conduct Security Risk Assessment at Corporate level and ensure security risk management plans are effective.
</li><li>Establish and maintain security threat intelligence, horizon scanning, and geopolitical risk monitoring capabilities to anticipate emerging risks</li>
<li>Conduct risk assessment at national and international levels related to HSSE that impact OQ as a group.</li>
<li>Integrate security and crisis risks into the Enterprise Risk Management (ERM) framework, including risk appetite alignment, Board‑level reporting, and strategic risk reviews</li>
<li>Prepare and present security and crisis readiness, risk posture, and lessons‑learned briefings to Executive Management and the Board as required</li>
<li>Ensuring OQ preparedness to manage crisis and emergencies by ensuring capability building and resources availability.</li>
<li>Define and implement a corporate security and crisis competency framework, including training pathways for executives, crisis teams, and duty managers</li>
<li>Own and Manage the Duty Manager System at OQ SAOC. Define, govern, and maintain crisis leadership succession, duty coverage, and delegation of authority frameworks</li>
<li>Conduct drills, tabletop and large-scale emergency and crisis level exercises as per the annual HSSE plan.</li>
<li>Ensure integration of cyber‑physical security and crisis scenarios within corporate crisis management planning and exercises</li>
<li>Ensure all security measures, standards and systems in OQ Projects are aligned with ROP and other local regulatory bodies. Provide security and crisis management input into project design, major investments, acquisitions, and new ventures to ensure risk is addressed at concept and design stages.</li>
<li>OQ Focal Point with ROP, NCEM, MEM and other government authorities in relation to security and crisis management.</li>
<li>Support OQ Assets in planning and conducting level 2 exercises when required.</li>
<li>Lead the planning for Level 3 exercise at OQ Group</li>
<li>Advisor to the Chief Incident Commander during emergencies and crisis. Provide authoritative security and crisis management advice with defined escalation and decision‑support authority during Level 2 and Level 3 incidents</li>
<li>Develop and oversee security and crisis performance dashboards, analytics, and digital decisions support tools</li>
<li>Define, monitor, and report key security and crisis management KPIs, maturity assessments, and continuous improvement plans</li>
<li>Conduct security awareness programs for OQ employees</li>
<li>Lead security incident investigation as per OQ policy and procedure.</li>
<li>Support HSSE incident investigation at corporate and OQ Assets.</li></ul></div><br>
</div><br>
<div><div><div><b>Key interactions</b></div>
<div>
Internal: Assurance, Finance, IDS, Cyber Security, People, Communication, All OQ Assets
</div><div>External: Government Authorities and Regulatory bodies</div></div></div><div><br>
<div>
<div><b>Notable Working Conditions. </b>Office environment, intensive computer screen use, Travel.</div></div></div><div><br>
<div>
<div><b>Education requirements</b></div></div><div><br>
<p>
Minimum Qualifications for this position is a bachelor&rsquo;s degree in security management, Crisis, Disaster, Risk, Resilience management, business continuity, engineering, operations or related field.<br>
</p></div></div><br>
<div><div><div><b>Language</b></div></div><div><br>
<div>
Excellent knowledge of written, read, and spoken English (required) | Arabic - Native<br>
</div></div></div><br>
<div><div><div><b>Background and experience</b></div></div><div><br>
<div><b>
Competencies and skills</b></div></div></div><br>
<div>
<div><ul><li>A minimum of 14-16 years of experience in managing Security &amp; Crisis Management functional area for Oil &amp; Gas Industry or relevant fields.
</li><li>Experience in interacting with other discipline managers/professionals.</li>
<li>Demonstrated experience leading corporate-level security and crisis programs, including system development, governance, and assurance.</li></ul><br>
<p></p>
<ul>
<li>Proven ability to interface with national security and emergency authorities (ROP, NCEM, MEM, etc.).</li></ul><br>
<div></div>
<ul>
<li>Experience advising senior leadership during crises and leading large-scale emergency exercises.</li></ul></div><br>
<p></p>
<div>
<ul><li>Strong leadership and team management skills</li>
<li>Strong communication and stakeholder management skills.</li>
<li>Strategic planning, emergency decision‑making, and executive‑level communication skills Proficient in security technologies, crisis management tools, and MS Office</li>
<li>Strong understanding of HSSE integration, risk assessment, and emergency preparedness Skilled of Security and CM systems and applicable codes, standards, and regulations, preferably in O&amp;G environment.</li>
<li>Excellent Knowledge of Security &amp; CM framework/Management System preparation processes.</li>
<li>Excellent interpersonal and multi-cultural sensitivity skills to facilitate effective and collaborative work with multi-agency and cross-functional engagement.</li></ul></div></div></div></div></div><p></p>

Advisor Security & Crisis Management

Acwa

<div>
 <p>
  <strong>
   ACWA Operations:
  </strong>
 </p>
 <p>
  At Acwa Operations, we make essential services dependable and efficient for the millions of people who rely on them every day. Formerly NOMAC (The First National Operations &amp; Maintenance Company), we are the operations and maintenance arm of Acwa, focused on keeping power generation and water desalination assets running safely, reliably and cost-effectively across their full lifecycle. Since 2005, we have partnered with clients across the Middle East, Africa and Asia to support complex infrastructure that powers communities and sustains economies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Ibri Independent Power Plant (IPP) is a 1,509MW gas-fired power plant located in the Ad-Dhahirah region of northern Oman. Developed by ACWA Power, Mitsui, and Dhofar International Development and Investment Holding, this project utilizes combined cycle gas turbine technology to generate electricity for transmission and distribution to the Main Interconnected System (MIS) grid. It is part of two IPPs proposed by the Oman Power and Water Procurement Company (OPWP) aimed at generating a combined capacity of 3,219MW.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REPORTS TO:
  </strong>
 </p>
 <p>
  Regional Head &amp; Project Company Board
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB PURPOSE:
  </strong>
 </p>
 <p>
  To lead the Operations, people and processes to ensure contractual, regulatory and reporting obligations are met. The EMO is expected to closely oversee and monitor operations by the O&amp;M for the profitable, sustainable and safe operation of the plant.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KEY ACCOUNTABILITIES:
  </strong>
 </p>
 <ul>
  <li>
   Establish and maintain relationships O&amp;M Contractor and their key sub-contractors
  </li>
  <li>
   Monitor and ensure compliance with all governmental rules and regulations
  </li>
  <li>
   Establish and maintain relationships with the relevant segment of the local community leadership, industry and business community.
  </li>
  <li>
   Maintain a fully staffed company by preparing a staff recruitment plan and implementing the plan after board approval.
  </li>
  <li>
   Supervise administrative and human resources activities.
  </li>
  <li>
   Prepare and implement a training plan to achieve maximum possible Nationalization and coordination with technical colleges in this regard
  </li>
  <li>
   Hire, train, motivate, direct, coach and develop, evaluate and retain high performers at the Project Company. Manages effective talent review and succession planning programs to ensure sustainable operations.
  </li>
  <li>
   Adhere to regulatory nationalization requirements.
  </li>
  <li>
   Formulate corporate policies (for Board approval) as necessary for the successful development and operation of the corporation and the businesses implemented for the member utilities. Establishes and maintains a sound plan of organization that will provide the proper framework for accomplishing the Association's mission and objectives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Leadership &amp; Authority:
 </p>
 <ul>
  <li>
   Lead in the creation of strategic, tactical, and financial plans; development of goals and measuring performance to the approved goals; organizational development; liaison to the public, government, affiliated organizations, and other stakeholders; development of the company&rsquo;s employees.
  </li>
  <li>
   The EMO shall be in charge of all day-to-day matters of the company and shall take such actions within the powers granted as may be required to cause the company to carry on its business, including compliance by the company with its obligations under the PPA and other project agreements.
  </li>
  <li>
   Ensure compliance with Health &amp; Safety requirements and good utility practice.
  </li>
  <li>
   Ensure compliance with the environmental impact mitigation plan.
  </li>
  <li>
   Ensure compliance to contracts including EPC, CTA, PPA, PWPA, O&amp;M and others
  </li>
  <li>
   Ensure adequate and timely reporting to the Board of Directors of relevant and pertinent matters.
  </li>
  <li>
   Represent the company for governmental or other regulatory purposes and delegates such right of representation to employees of the company under a power of attorney or other form of written authorization
  </li>
  <li>
   Contribute to the development of annual goals and objectives; ensures that company procedures and overall management procedures are designed in accordance with established Board Policy and keeping the Board informed of existing or impending Board Policy issues
  </li>
  <li>
   Retain professional consultants and advisors as may be reasonably required for the company in the carrying out of its business.
  </li>
  <li>
   Keep the Board fully informed on the end results of the operations and carries out approved policies, plans and programs. Seeks advice, formulates and delivers proposals and obtains necessary approvals.
  </li>
  <li>
   With the Chairman of the Project Company Board, prepare the agenda for the Board Meetings.
  </li>
  <li>
   Manage and is responsible for the fiscal affairs of the Corporation, including composition of the capital structure, financing arrangements and margin requirements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Operations &amp; Maintenance:
 </p>
 <ul>
  <li>
   Monitor the performance of the O&amp;M contract and ensure compliance with its terms.
  </li>
  <li>
   Ensure the maintenance of spare parts inventory for key items.
  </li>
  <li>
   Maintains a productive relationship with O&amp;M contractor.
  </li>
  <li>
   Source ways and means to optimize operations, pre-empting and identifying challenges and opportunities to increase profit margin.
  </li>
  <li>
   Study and recommend procedures and practices to improve operational efficiency.
  </li>
  <li>
   Evaluate alternatives for performing required work including by contracting out services.
  </li>
  <li>
   Attend project review meetings to evaluate the progress of ongoing construction or maintenance activities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  HR &amp; Public Relations:
 </p>
 <ul>
  <li>
   Create and maintains an organizational environment that promotes positive staff moral and performance
  </li>
  <li>
   Direct, motivate and maintain a competent, well-trained, flexible and responsive staff capable of meeting current and future needs
  </li>
  <li>
   Develop and maintain an annual Board approved plan for the development and succession of management
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Health &amp; Safety / Crisis Management:
 </p>
 <ul>
  <li>
   Assure implementation and compliance with the HSE Management System and HSE guidelines and policies by developing a culture of &ldquo;Zero Harm&rdquo;.
  </li>
  <li>
   Direct and is responsible for the company&rsquo;s HSSE (health, safety, sustainability and environmental) programs by being accountable for the program structure and compliance to policy and local regulations.
  </li>
  <li>
   Implement Crisis Preparedness and Response Procedure.
  </li>
  <li>
   Implement Crisis Management Procedure.
  </li>
  <li>
   In an event of crisis the EMO shall establish and manage the crisis management team and follow Crisis Communication Procedure.
  </li>
  <li>
   In the case of emergent crises, brief Project Company Board on immediate actions taken to stabilize crisis conditions following agreed crisis management procedures.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Policies, Processes, Systems &amp; Procedures (People Manager n-3 and below):
 </p>
 <ul>
  <li>
   Implement approved departmental policies, processes, and procedures, and ensure employee adherence so that work is carried out to the required standard.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Continuous Improvement:
 </p>
 <ul>
  <li>
   Contribute to, and participate in, the identification and implementation of change initiatives, programmes, and projects in line with the organisation&rsquo;s standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Related Assignments:
 </p>
 <ul>
  <li>
   Perform other related duties or assignments as directed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  People Management:
 </p>
 <ul>
  <li>
   Manage the effective achievement of the team&rsquo;s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   COMMUNICATION &amp; WORKING RELATIONSHIPS:
  </strong>
 </p>
 <p>
  Internal:
 </p>
 <ul>
  <li>
   Board of Directors &amp; Sponsors, Portfolio Management team members.
  </li>
 </ul>
 <p>
  External:
 </p>
 <ul>
  <li>
   EPC contractor, O&amp;M Contractor, Offtaker and Stakeholders
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIRED WORK EXPERIENCE AND EDUCATION:
  </strong>
 </p>
 <ul>
  <li>
   B. Sc Degree in Mechanical, Chemical or Electrical Engineering and Degree in Business Management.
  </li>
  <li>
   Minimum of 15 years of experience in management in the Power Plant industries, including at least 5 years as a senior-level manager experience is strongly preferred.
  </li>
  <li>
   Proven record of career success including the planning, development and successful implementation of sustainable and profitable business plans.
  </li>
  <li>
   Related experience covering management construction and operational activities.
  </li>
  <li>
   The EMO shall have substantial experience in the areas of organizational management, board relations, government relations, labour relations, human resource management, HSSE (health, safety, sustainability and environmental) finance and marketing.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIRED SKILLS AND KNOWLEDGE
  </strong>
  :
 </p>
 <ul>
  <li>
   Be proactive, and possess the desire, insight, and vision to develop and implement Power Plant businesses.
  </li>
  <li>
   EMO shall use effective interpersonal skills to develop and agree &amp; execute agreed-upon plans with operational teams and stakeholders. The EMO shall be personally accountable for variances from the business plan, excepting force majeure events.
  </li>
  <li>
   The EMO must have comprehensive knowledge of Power Plant, including intimate understanding of the system's regulation requirements and operating conditions, the state and federal regulatory environment, revenue and capital requirements and financial ability of the member companies.
  </li>
  <li>
   The EMO must understand Power Plant, to the extent necessary to initiate, direct, review and analyse various types of studies necessary for infrastructure development, system regulation, maintenance and operation, financial management.
  </li>
  <li>
   The EMO shall have the ability to translate, develop and establish goals compatible with general courses of direction set by the project company board of directors and lead successful execution of those plans. The EMO shall establish specific short and long-range targets that are achievable, realistic and sustainably profitable.
  </li>
  <li>
   The EMOshall have strong skills in the areas of management, written and oral communications, government relations, financial analysis, business law and strategic planning. The EMO shall be a highly effective communicator and public speaker.
  </li>
  <li>
   The EMO shall have demonstrated capability of building and leading effective collaborative teams, earning and maintaining the support, loyalty and confidence of a broad range of constituents.
  </li>
 </ul>
</div>


Executive Managing Officer (EMO)

Nets-international Communication

<p><b>Cisco Umbrella Security Engineer</b></p><p>Job Summary</p><p>We are seeking a skilled <b>Cisco Umbrella Security Engineer</b> responsible for implementing, managing, and supporting cloud-based security solutions using <b>Cisco Umbrella</b>. The role involves protecting enterprise networks from cyber threats through DNS-layer security, secure web gateway, and cloud-delivered firewall capabilities. The engineer will work closely with network, cloud, and security teams to ensure secure internet access and threat prevention.</p><p>Key Responsibilities</p><ul><li>Deploy, configure, and manage <b>Cisco Umbrella security solutions</b> for enterprise environments.</li><li>Monitor <b>DNS-layer security events, policy violations, and threat intelligence alerts</b> using the Umbrella dashboard.</li><li>Configure and manage <b>web filtering, DNS security policies, and access controls</b>.</li><li>Integrate Cisco Umbrella with <b>firewalls, SIEM tools, and identity platforms</b>.</li><li>Investigate and respond to <b>security incidents and internet-based threats</b>.</li><li>Troubleshoot issues related to <b>roaming clients, DNS security, and secure web gateway services</b>.</li><li>Conduct <b>security policy reviews and optimization</b> for improved threat protection.</li><li>Collaborate with IT and cybersecurity teams to ensure secure network architecture.</li><li>Generate security reports and provide recommendations to management.</li><li>Document security configurations, incident reports, and standard operating procedures.</li></ul><p>Required Skills</p><ul><li>Strong knowledge of <b>networking protocols (TCP/IP, DNS, DHCP, VPN)</b>.</li><li>Hands-on experience with <b>Cisco Umbrella or Secure Internet Gateway (SIG)</b>.</li><li>Experience with <b>firewalls, IDS/IPS, and SIEM tools</b>.</li><li>Understanding of <b>Zero Trust, Secure Web Gateway (SWG), and cloud security</b>.</li><li>Experience integrating Umbrella with <b>Active Directory, endpoint security, or cloud platforms</b>.</li><li>Strong troubleshooting and incident response skills.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in <b>Computer Science, Information Security, or IT</b>.</li><li><b>3&ndash;7 years of experience</b> in cybersecurity or network security roles.</li><li>Hands-on experience with <b>Cisco security technologies</b>.</li></ul><p>Preferred Certifications</p><ul><li><b>CCNA Security</b></li><li><b>CCNP Security</b></li><li>Cisco Umbrella / Secure Access certifications</li></ul><p>Tools &amp; Technologies</p><ul><li>Cisco Umbrella</li><li>Cisco SecureX</li><li>Cisco ASA / Cisco Secure Firewall</li><li>SIEM (Splunk, QRadar)</li><li>DNS security tools</li><li>VPN &amp; Zero Trust solutions</li></ul><p>Job Type: Full-time</p><p>Pay: RO34,000.000 - RO45,000.000 per year</p><p>Work Location: In person</p>

Cisco Umbrella Security

UptimeAI Inc.

<div>
 <p>
  UptimeAI is leading the way in predictive analytics and AI-driven solutions to optimize operational uptime and reduce downtime for industrial and enterprise clients. Our innovative platform harnesses cutting-edge data science to deliver actionable insights, ensuring maximum efficiency and reliability. UptimeAI uniquely combines Artificial Intelligence with Subject Matter Knowledge from 200+ years of cumulative experience to explain interrelations across upstream/downstream equipment, adapt to changes, identify problems, and give prescriptive diagnosis like a human expert would.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role : Customer Success Advocate
  </strong>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Masqa&tcedil;, Oman
 </p>
 <p>
  <strong>
   Department:
  </strong>
  <strong>
   Customer Success
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  The Customer Success Advocate serves as the primary point of contact for customers, acting as a trusted advisor who understands their technical and operational workflows, KPIs, and pain points. This role is pivotal in ensuring customers derive maximum value from the UptimeAI platform.
 </p>
 <p>
  We are seeking dynamic, innovative individuals with strong organizational skills to contribute to our customers' success through proactive engagement and collaborative experiences. As a Customer Success Advocate, you will play a key role in driving customer adoption, satisfaction, and value realization through the UptimeAI platform.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Serve as a Subject Matter Expert in predictive analytics, operations &amp; maintenance, chemical engineering, and asset performance management for the process and manufacturing industries.
  </li>
  <li>
   Increase adoption and value capture by empowering and guiding customers to become self-sufficient on the UptimeAI platform, enabling them to review and respond to alerts independently.
  </li>
  <li>
   Collaborate with customers continuously to identify and realize value opportunities using the UptimeAI platform.
  </li>
  <li>
   Conduct in-depth training sessions for customers and address inquiries to enhance their knowledge of the platform.
  </li>
  <li>
   Understand customers' business goals, initiatives, and the value they derive from UptimeAI's solution.
  </li>
  <li>
   Identify additional use cases and features that can further enhance the value customers achieve.
  </li>
  <li>
   Efficiently address customer needs and contribute to process improvements for greater efficiency.
  </li>
  <li>
   Engage with customers and prospects in person for operational workshops (approximately 30% travel).
  </li>
  <li>
   Support internal stakeholders by generating case studies and value stories.
  </li>
  <li>
   Have familiarity with RCM, FMEA, and maintenance strategies in process industries, as well as condition monitoring of process equipment.
  </li>
  <li>
   Collaborating with the product team to ensure the roadmap aligns with customer business needs
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications Preferred Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Proven Domain Expertise in Process Industries: Solid understanding of operations, maintenance, chemical engineering, or mechanical reliability in oil &amp; gas, chemicals, or manufacturing (e.g., RCM, FMEA, Condition Monitoring).
  </li>
  <li>
   Familiarity with Asset Performance Management (APM).
  </li>
  <li>
   Ability to Translate Technical Insights into Business Value: Skilled at identifying how predictive analytics contributes to cost savings or risk reduction.
  </li>
  <li>
   Experience with Data Analysis: Ability to troubleshoot issues and identify improvement opportunities through data.
  </li>
  <li>
   Communication and Training Skills: Proven ability to conduct training, explain technical concepts clearly, and guide users toward self-sufficiency.
  </li>
  <li>
   Leadership in New Technology or Business Initiatives: Experience in rolling out new initiatives and successfully managing the adoption of technology or processes.
  </li>
  <li>
   Strong Plus:
  </li>
  <li>
   Experience with SaaS Platforms or Digital Tools: Ideally with platforms focused on AI/ML, predictive maintenance, or industrial analytics.
  </li>
  <li>
   Familiarity with Customer Success Methodologies: Including driving adoption, managing stakeholder relationships, and aligning delivery to customer value milestones
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Why to join UptimeAI:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Impact Industry-Wide Change:
   </strong>
   Contribute to transformative solutions that significantly improve operational efficiency and reliability for global clients.
  </li>
  <li>
   <strong>
    Collaborative and Growth-Oriented Environment:
   </strong>
   Join a talented, passionate team that values innovation, continuous learning, and professional growth.
  </li>
  <li>
   <strong>
    Opportunities for Leadership and Innovation:
   </strong>
   Lead pioneering projects, influence product development, and shape the future of industrial AI solutions.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Success Advocate

<div>
 <p>
  We are looking for a skilled and highly motivated IT and Technical Support Engineer with strong expertise in networking, SQL databases, and ELV (Extra Low Voltage) systems. The successful candidate will be responsible for troubleshooting, maintaining, and optimizing network infrastructure, supporting SQL databases, and ensuring the smooth operation of ELV systems. The role requires both a solid understanding of IT and networking concepts, as well as practical experience in database management and ELV system configurations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Technical Support for ELV Systems
   </strong>
   :
  </li>
  <li>
   Provide on-site and remote technical support for ELV systems, including CCTV, access control, fire alarm systems, public address systems, and building management systems (BMS).
  </li>
  <li>
   Troubleshoot and resolve hardware, software, and integration issues related to ELV systems.
  </li>
  <li>
   Support system installation, configuration, and setup of ELV equipment.
  </li>
  <li>
   Monitor ELV system performance and ensure they operate optimally, identifying and rectifying potential issues proactively.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Networking Support
   </strong>
   :
  </li>
  <li>
   Manage and maintain network infrastructure supporting ELV systems, including switches, routers, and firewalls.
  </li>
  <li>
   Configure and troubleshoot network connections, ensuring the integration of ELV systems with the organization&rsquo;s network and cloud-based services.
  </li>
  <li>
   Set up, maintain, and monitor IP configurations, VLANs, and network security protocols for ELV systems.
  </li>
  <li>
   Implement and optimize network designs and configurations to enhance performance and security.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    SQL Database Management
   </strong>
   :
  </li>
  <li>
   Administer and support SQL databases that store critical data for ELV systems (e.g., logs, access records, event data).
  </li>
  <li>
   Perform database queries, routine backups, and ensure the integrity and availability of data.
  </li>
  <li>
   Troubleshoot database performance issues, optimize queries, and assist with data recovery when needed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    System Monitoring &amp; Troubleshooting
   </strong>
   :
  </li>
  <li>
   Monitor ELV system components, network devices, and databases to ensure continuous operation.
  </li>
  <li>
   Analyze logs and system performance data to detect early warning signs of potential issues.
  </li>
  <li>
   Respond to system alerts and resolve issues in a timely manner to minimize downtime.
  </li>
  <li>
   Use diagnostic tools to isolate and resolve issues related to hardware, software, and network infrastructure.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Documentation &amp; Reporting
   </strong>
   :
  </li>
  <li>
   Create and maintain detailed technical documentation, including configuration records, system diagrams, troubleshooting procedures, and incident reports.
  </li>
  <li>
   Prepare regular system performance and incident reports for internal teams or clients.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Collaboration &amp; Training
   </strong>
   :
  </li>
  <li>
   Collaborate with cross-functional teams, including engineering, IT, and external vendors, to ensure effective integration of ELV systems, networks, and databases.
  </li>
  <li>
   Provide technical support and training to internal staff on the use and operation of ELV systems and databases.
  </li>
  <li>
   Assist in the preparation of manuals, user guides, and standard operating procedures.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    System Security
   </strong>
   :
  </li>
  <li>
   Ensure the security of ELV systems, network infrastructure, and SQL databases by implementing industry best practices.
  </li>
  <li>
   Regularly update system firmware, software, and security patches for all ELV systems and networking equipment.
  </li>
  <li>
   Monitor and manage security protocols to prevent unauthorized access to networks and databases.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Problem-Solving and Escalation
   </strong>
   :
  </li>
  <li>
   Diagnose complex technical issues affecting ELV systems, networking, and databases.
  </li>
  <li>
   Escalate unresolved issues to senior engineers, vendors, or other specialists as needed.
  </li>
  <li>
   Provide root cause analysis for system failures and propose solutions to prevent recurrence.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Education
   </strong>
   :
  </li>
  <li>
   Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field (or equivalent practical experience).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Experience
   </strong>
   :
  </li>
  <li>
   Proven experience in supporting ELV systems (e.g., CCTV, access control, fire alarm systems, etc.).
  </li>
  <li>
   Hands-on experience with networking technologies, including IP configurations, TCP/IP, VLANs, switches, routers, and firewalls.
  </li>
  <li>
   Strong experience working with SQL databases (e.g., MySQL, Microsoft SQL Server, PostgreSQL), including database queries, backups, and performance tuning.
  </li>
  <li>
   Prior experience troubleshooting and maintaining networking infrastructure and ELV systems.
  </li>
  <li>
   Familiarity with system integration, database management, and IT support practices in a corporate environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Technical Skills
   </strong>
   :
  </li>
  <li>
   Strong networking knowledge, including IP addressing, subnetting, VLAN configuration, and troubleshooting.
  </li>
  <li>
   Advanced proficiency with SQL, including writing and optimizing complex queries, database administration, and performance tuning.
  </li>
  <li>
   Experience with server setups and support, both physical and virtual environments.
  </li>
  <li>
   Familiarity with ELV system protocols, integration, and configurations.
  </li>
  <li>
   Proficient in using monitoring tools to track system and network performance.
  </li>
  <li>
   Knowledge of operating systems (Windows) and server management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Certifications (Preferred but not required)
   </strong>
   :
  </li>
  <li>
   Cisco Certified Network Associate (CCNA) or equivalent networking certifications.
  </li>
  <li>
   Microsoft SQL Server certification or equivalent database management certifications.
  </li>
  <li>
   ELV system certifications (e.g., CCTV, access control) are a plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Personal Attributes
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Strong analytical and problem-solving abilities.
  </li>
  <li>
   Excellent verbal and written communication skills.
  </li>
 </ul>
 <p>
 </p>
</div>


Information Technology Technical Support

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>03/31/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Job Opening Status</p>
<div>Open
</div></div><div><p>Work Experience</p>
<div>Minimum of 4&ndash;6 years of experience in an IT support role
</div></div><div><p>Industry</p>
<div>IT Services
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div><div><b>MAIN TASKS:</b><br>
</div><ul><li>
Provide comprehensive technical support for hardware, software, &amp; communication tools to all office &amp; field staff.<br>
</li><li>
Manage the full lifecycle of user accounts, including onboarding, offboarding, and access permissions.<br>
</li><li>
Monitor security logs and alerts to identify, investigate, and mitigate potential cybersecurity threats<br>
</li><li>
Deploy and maintain endpoint protection tools, such as antivirus, EDR, and disk encryption.<br>
</li><li>
Manage and troubleshoot local area network (LAN) and wireless connectivity within the office environment.<br>
</li><li>
Assist in the implementation and enforcement of corporate IT security policies and procedures.<br>
</li><li>
Conduct regular vulnerability scans and coordinate the patching of workstations and office software.<br>
</li><li>
Maintain an accurate inventory of all IT assets, including laptops, mobile devices, and peripherals.<br>
</li><li>
Deliver basic cybersecurity awareness training to employees to reduce the risk of phishing and social engineering.<br>
</li><li>
Support the Systems &amp; Cloud Administrator in maintaining office-based backup solutions and recovery tests.<br>
</li><li>
Document all support requests and technical resolutions within the company&rsquo;s ticketing system.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div><div><br>
</div><div><b>
QUALIFICATIONS:</b><br>
</div><ul><li>
 Proven ability to troubleshoot Windows environments and Microsoft 365 applications.<br>
</li><li>
Hands-on experience with firewall management and VPN configuration for secure remote access.<br>
</li><li>
Solid understanding of networking protocols, including TCP/IP, DNS, and DHCP.<br>
</li><li>
Familiarity with security frameworks (such as NIST or ISO 27001) as applied to corporate IT.<br>
</li><li>
Ability to communicate technical concepts clearly to non-technical staff.<br>
</li><li>
Experience using ticketing systems and remote monitoring (RMM) tools.<br>
</li><li>
Strong analytical mindset with a focus on proactive problem-solving.<br>
</li><li>
Must be Oman resident<br>
</li></ul><div><b>
EDUCATIONAL:</b><br>
</div><ul><li>
 Bachelor&rsquo;s degree in computer science, Information Technology, Cybersecurity, or a closely related field.<br>
</li></ul><div><b>
EXPERIENCE:</b><br>
</div><ul><li><b>
 </b>Minimum of 4&ndash;6 years of experience in an IT support role, with at least 1&ndash;2 years specifically focused on or involving junior-level cybersecurity responsibilities.<br>
</li></ul><div>
Experience working within a structured ICT department (ideally in a utility or service-oriented sector) is an advantage.<br>
</div><div>
Job Purpose The IT Support &amp; Security Specialist serves as the primary guardian of the company&rsquo;s digital workplace, ensuring that end-users remain productive while the corporate network and data remain secure. This role balances responsive technical troubleshooting with proactive security monitoring, bridging the gap between daily hardware/software support and the implementation of essential cybersecurity protocols.</div></div></div><div></div>

IT Support & Security Specialist

Reboot Monkey

<div>
 Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We&rsquo;re seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we&rsquo;d love to hear from you.
 <br/>
 <br/>
 <strong>
  Job Overview:
  <br/>
  <br/>
 </strong>
 <strong>
  As a Freelance Data Center Technician,
 </strong>
 you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We&rsquo;re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you&rsquo;ll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center.
  </li>
  <li>
   Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability.
  </li>
  <li>
   Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards.
  </li>
  <li>
   Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date.
  </li>
  <li>
   Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations.
  </li>
  <li>
   Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
  </li>
  <li>
   Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment.
  </li>
  <li>
   Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT.
  </li>
  <li>
   Competitive Compensation: We offer competitive rewards for your compensation and efforts.
  </li>
  <li>
   Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field.
  </li>
  <li>
   Data center or IT infrastructure experience
  </li>
  <li>
   Server hardware and networking knowledge
  </li>
  <li>
   Reliable and professional with strong communication
  </li>
  <li>
   Proximity to local data center facilities
  </li>
  <li>
   Flexible schedule for on-call/emergency work
  </li>
 </ul>
</div>


Data Center Technician - New Nizwa - On-site

Explore 146+ Advisor security crisis management in Oman this April. Find roles across top companies and apply now to boost your career.