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agile delivery lead

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better Emirates Group IT thrives on the dynamic nature of technology Being pioneers in aviation innovation were always at the forefront pushing boundaries Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology team.
Join our Agile Delivery team on a mission to create technology solutions that enhance customer experience and drive revenue growth. We focus on leveraging agile methodologies to deliver innovative and secure technology quickly and efficiently. If you are passionate about delivering value, embracing agility, and leading projects in a dynamic environment, we invite you to apply and become a key player in our journey to drive the success at Emirates Group.
As the Agile Delivery Lead Emiratisation you will perform the role of Scrum Master developing and leading a high performing multidiscipline team instilling in them a clear vision and a passionate drive. They play a leading role in fulfilling the vision driving the implementation of technical products and setting standards for teams to follow. The Agile Delivery Lead is responsible for the day to day planning leading organising and motivating of the scrum teams to achieve a high level of performance and quality in the delivery of outputs that provide exceptional value to business users.
In this role you will:
<ul><li>Schedule user stories from the technical product backlog to the Sprint plan focusing on regular and timely delivery of business value initiatives and facilitating agile ceremonies eg product backlog refinement sprint planning daily stand ups sprint reviews and retrospectives
</li><li>Manage risks assumptions issues and dependencies removing impediments blockers to ensure optimal flow of value Guide the team on the use of Agile Scrum practices and values to delight the business and how to elicit the most out of self organization Assess the Scrum Maturity of the team and coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the team.
</li><li>Promotes empowerment of the team ensuring that each team member is fully engaged in the initiatives and is making a meaningful contribution and encourages a sustainable pace adhering to the agreed quality management plan with the team.
</li><li>Work collaboratively with the Technical Product Owners to refine clarify and maintain the product backlog together with the TPO schedules and commits stories into sprints and visualizes progress.
</li><li>Support the Technical Product Owners in managing business expectations and transparency in both product backlog and schedule for all initiatives.
</li><li>Define and manage a well defined process and champion ongoing process improvement initiatives to implement best practices for Agile Delivery Management and effectively manage conflict resolution Ensure the Acceptance Criteria and Definition of Done DOD is being followed and make sure that each team member is fully engaged in the stories and making a meaningful contribution.
</li><li>Encourage a sustainable pace adhering to the agreed quality management plan with the team Maintains an agile project management tool ScrumDesk JIRA etc.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role you must meet the below requirements:
<ul><li>Degree or Honours or equivalent in a subject related to Computer Science or similar
</li><li>Certified Scrum Master with 3 years of practical application of the Scrum Management discipline PMI ACP transition of existing SDCs are exempt.
</li><li>5 years of working in Information Technology in agile delivery within the context of a small medium technology change program. Proven leadership and project delivery experience in a matrix organisation with global teams for a large organisation.
</li><li>Well versed in the use of tools of software delivery eg MS OFFICE suite JIRA Confluence etc.
</li><li>Ability to effectively communicate specialist information in an understandable format to all stakeholders
</li><li>Excellent Communication Skills, focusing on core Scrum values of openness, honesty and respect.
</li></ul>Leadership Role : Yes
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

Agile Delivery Lead

Backbase Inc.

As a Delivery Director, you play an integral role in driving the overall regional delivery strategy for your Hub. In conjunction with our RVP Services, RVP Technology, and RVP Sales you are responsible for a subset of strategic customers and for setting them up for success. You are also expected to create a culture of excellence and continuous improvement. What you'll do In this role, you will be responsible for creating, and managing strong implementation and delivery plans using Agile to meet client goals while keeping Backbase commercial capabilities, delivery capabilities, and capacity in mind. You will do this in collaboration with technical teams.You will gain buy-in and support from the broader organization as you establish strategies for effective planning, budgeting, and execution as it relates to your Hub's regional delivery strategy. You will be responsible for financial management, client management, change management, and risk management.As you ramp up into the Delivery Director position, you will gain knowledge of the Backbase product offering which will enable you to comfortably and confidently provide specific product information as well as examples from previous projects to advise clients and their teams on making the right decisions throughout their relationship with Backbase.With your unshakeable communication skills, you won't shy away from driving difficult conversations to influence strategy, vision, transformational change, and scope with clients and stakeholders across all levels including those who are part of the C-suite on both the Backbase and client sides.A passion for people management, coaching, and mentorship are key for this position and you will play a big part in building and maintaining a top-of-class Delivery Team for your Hub. You are the go-to person for your teams when they have questions when it comes to tools, delivery plans, and product requirements. Your best practices will help to streamline the day-to-day work within Delivery and your expert-level knowledge of Agile will guide your teams when creating delivery plans and ways of working. Who you are <ul><li>15+ years of professional experience;</li><li>Experience with large scale digital transformation (multi-million dollar engagements with 50+ FTE program team);</li><li>Commercial experience in identifying, shaping and selling complex Services engagements;</li><li>Expert-level understanding of Agile methodology;</li><li>8+ years managing external clients with the ability to manage multiple clients at once;</li><li>Experience developing and executing onboarding/training plans for your teams;</li><li>Knowledge of/experience with the following tools: Google Workspace, Jira, Confluence</li><li>Strong written and verbal communication skills in English;</li><li>Willingness to travel 50-80% of your time;</li><li>6+ years of experience in Financial Services and/or Banking is a huge plus!</li></ul>

Delivery Director

RAKBANK

<div>
 
 At
 
 RAKBANK
 
 , we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank &ndash; we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.
 
 
 
 
 
 
 
 
 About the role
 
 
 
 RAKBANK is hiring a Vice President - Digital Product Owner, reporting to the Executive Vice President, Head of Digital Channels. You will lead cross‑functional squads across Product, Technology, Risk, Compliance, Operations, and Marketing, delivering customer‑centric digital journeys.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Own and execute the CASA Transformation roadmap aligned to business goals and customer needs.
 </li>
 <li>
 Define and prioritize backlogs, craft user stories, and set acceptance criteria within agile frameworks.
 </li>
 <li>
 Elevate CX through UX/UI‑led journey design and platform optimization across digital and staff‑facing channels.
 </li>
 <li>
 Enhance channels, features, and capabilities to grow CASA and boost conversion.
 </li>
 <li>
 Track KPIs, analytics, and feedback to inform iterative improvements.
 </li>
 <li>
 Lead an agile squad (devs, designers, analysts, testers), owning product decisions, sprint planning, and timely, compliant delivery.
 </li>
 <li>
 Report progress, risks, and outcomes; champion the customer&rsquo;s voice via data‑driven insights.
 </li>
 <li>
 Partner with Risk and Compliance to meet regulatory requirements and sound risk practices.
 </li>
 <li>
 Scan market trends, competitor offerings, and emerging tech to drive personalization and advisory capabilities.
 </li>
 <li>
 Deliver sustainable performance: improve originations, shorten time‑to-investment, increase STP, reduce cost‑to‑acquire/serve, and enable cross‑sell/upsell&mdash;supporting P&amp;L targets.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 
 Education
 
 : Bachelor&rsquo;s in Finance, Economics, Business or Computer Science, Engineering, Information Systems.
 
 
 </li>
 <li>
 Desirable Certifications - CSPO, SAFe PO/PM, Agile/Lean, Design Thinking.
 </li>
 <li>
 
 Experience:
 
 Minimum 10 years in product management, digital transformation, or agile delivery, including 5+ years in a senior Product Owner or leadership role within an agile organization.
 </li>
 <li>
 
 Industry:
 
 Digital product management in Banking and/or established FinTech.
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s In It For You:
 
 
 <ul>
 <li>
 Competitive, performance-linked compensation.
 </li>
 <li>
 Medical coverage for you and your family.
 </li>
 <li>
 Comprehensive life insurance.
 </li>
 <li>
 Inclusive and diverse workplace culture.
 </li>
 <li>
 Career development and fast-track growth opportunities.
 </li>
 <li>
 Mentorship from industry experts.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Agile Delivery Leadership: Deep expertise in Scrum, SAFe, and Kanban frameworks to drive agile transformation.
 </li>
 <li>
 End-to-End Product Ownership: Managing the full product lifecycle from ideation through release and continuous optimization.
 </li>
 <li>
 Backlog &amp; Collaboration Tools: Proficient in Jira, Azure DevOps, and Confluence for sprint planning and backlog management.
 </li>
 <li>
 Customer Journey Design: Skilled in mapping and optimizing digital experiences for clients and advisors.
 </li>
 <li>
 Data-Driven Decision Making: Advanced use of Google Analytics, Power BI, and Tableau for KPI tracking and behavioral insights.
 </li>
 <li>
 Cross-Functional Leadership: Leading diverse teams to deliver strategic and operational mandates effectively.
 </li>
 </ul>
 
 
</div>

Vice President – Digital Product Owner, Digital Channels, Personal Banking

Pay10 Global

<div>
 
 
 Company Overview
 
 
 
 We are a global payments technology company delivering secure, scalable payment solutions to B2B and B2C customers worldwide. Our product suite includes a robust payment gateway, money transfer services, digital wallets, and a broad range of value-added payment solutions. Powered by cutting-edge technology and a strong focus on user experience, we simplify payments and enable businesses and individuals to operate confidently in the digital economy.
 
 
 
 
 
 
 Position Overview
 
 
 
 We are seeking an experienced
 
 Senior Product Manager
 
 to drive the strategic development, delivery, and growth of our payment and digital products.
 
 Reporting to the Chief Product Officer
 
 , this role will shape product vision, lead cross-functional teams, and ensure our solutions meet market needs, regulatory requirements, and business objectives across multiple regions. The role operates within a global, matrixed organisation and requires strong product leadership, agile delivery expertise, and stakeholder management capability.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Product Strategy &amp; Vision
 </li>
 <li>
 People Management
 </li>
 <li>
 Agile Product Management
 </li>
 <li>
 UX/UI &amp; Customer Experience
 </li>
 <li>
 Delivery &amp; Execution
 </li>
 <li>
 Market &amp; User Research
 </li>
 <li>
 Research &amp; Development
 </li>
 <li>
 Product Innovation
 </li>
 <li>
 Stakeholder Management
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Engineering, Business, Economics, Finance, or a related discipline.
 </li>
 <li>
 8+ years&rsquo; experience in product management, atleast 3 years' within payments or Fintech in the UAE.
 </li>
 <li>
 Strong expertise in agile product management tools and frameworks (e.g. Jira).
 </li>
 <li>
 Solid understanding of UX/UI principles and experience driving user-centric product development.
 </li>
 <li>
 Strong communication and stakeholder-management skills, with experience influencing senior leaders.
 </li>
 <li>
 Relevant certifications (e.g. CSPO, Agile, Product Management) are advantageous.
 </li>
 <li>
 
 People management experience is essential.
 
 </li>
 <li>
 Proactive, innovative, and commercially minded, with a collaborative, delivery-focused mindset.
 </li>
 </ul>
 
 
</div>

Senior Product Manager

Fortes Education

About the
 Role
 
We are looking for a hands-on Technical
 Project Manager (TPM) to lead the delivery of custom AI agents,
 LLM-powered systems, and AI-driven products.
 
You will work closely with AI engineers, ML
 researchers, backend developers, and product stakeholders to plan, execute,
 and deliver high-impact AI initiatives.
 
This role requires strong technical
 understanding, excellent Jira & Agile project management skills,
 and the ability to manage complex AI/ML workflows from concept to
 production.
 
Key
 Responsibilities
 
Project
 & Delivery Management
 
Own end-to-end delivery of AI and
 LLM-based projects, from discovery to deployment
 Manage Jira boards, workflows,
 epics, sprints, releases, and reporting
 Run Agile ceremonies (stand-ups, sprint
 planning, reviews, retrospectives)
 Track dependencies, risks, timelines,
 budgets, and delivery milestones
 Ensure high-quality, on-time execution
 across multiple AI initiatives
 
AI &
 Technical Leadership
 
Work closely with AI/ML engineers
 on
 Translate business requirements into clear
 technical plans
 Understand trade-offs between model
 performance, cost, latency, and scalability
 Coordinate data pipelines,
 experimentation cycles, and production release
 
Stakeholder
 & Team Management
 
Act as the primary bridge between business,
 product, and technical teams
 Communicate project progress, risks, and
 outcomes clearly to leadership
 Align stakeholders on scope, priorities,
 and delivery timelines
 Manage internal teams and external
 vendors (if required)
 
Required Skills & Experience
 
Must-Have
 
5+ years experience as a Technical
 Project Manager (or similar role)
 Proven experience managing technical
 software teams
 Strong hands-on experience with Jira
 (advanced usage, reporting, workflows)
 Deep understanding of Agile / Scrum
 methodologies
 Ability to manage complex, ambiguous
 technical projects
 Excellent communication and leadership
 skills
 
AI / ML
 Experience (Strongly Preferred)
 
Experience delivering AI/ML or
 LLM-based products
 
Familiarity with: 
Understanding of AI system architecture
 (APIs, inference, pipelines)
 Comfortable working with data scientists,
 ML engineers, and AI researchers
 
Nice to
 Have
 
Background in computer science,
 engineering, or data science
 Experience with MLOps, cloud
 platforms (AWS / GCP / Azure)
 PMP, PRINCE2, Agile, or Scrum
 certifications
 Experience delivering AI agents or
 automation systems
 Prior startup or fast-paced tech
 environment experience
 
What We
 Offer
 
Competitive salary (Dubai market)
 Work on cutting-edge AI & LLM
 technology
 High-impact role with ownership and
 autonomy
 Collaborative, technically strong team
 Long-term growth in an AI-first
 organization

Technical Project Manager (AI / LLM / AI Agents)

Emirates Global Aluminium (EGA)

<div>
 Job description:
 
 
 
 JOB PURPOSE:
 
 <ul>
 <li>
 A Product Owner creates product roadmap and defines the strategic vision for their team driven by the overall vision. They have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure that the team&rsquo;s effort is aligned with overall strategy. A Product Owner manages dependencies with other team&rsquo;s functions while identifying, building and managing strategic partnership across the different teams. They work closely within their team to ensure business value and user feedback is translated into new developments when necessary. Product owners will be accountable for specific business KPIs based on the area of the product they are focused on.
 </li>
 </ul>
 
 &nbsp;
 
 
 KEY ACCOUNTABILITIES:
 
 <ul>
 <li>
 Set ambitious and clear product vision and communicate it effectively to stakeholders, the team, and the rest of the unit
 </li>
 <li>
 End to end team output strategy from inception to production
 </li>
 <li>
 Collaboration with stakeholders to ensure digital vision and products align within team strategy and requirements
 </li>
 <li>
 Accountable for product specific KPIs once solution enters production and communicate regular tracking to stakeholders
 </li>
 <li>
 Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team
 </li>
 <li>
 Deliver multiple, concurrent projects and business area backlog items with responsibility for all business change elements
 </li>
 <li>
 Lead and coordinate change activity, working with lead translators / program managers to maintain a strategic delivery roadmap
 </li>
 <li>
 Manage projects of varying &lsquo;scale&rsquo; as well as business area backlog items from idea through to delivery and closure, adopting proportionate governance and using the established change delivery framework
 </li>
 <li>
 Maintain momentum and direction, delivering to the agreed scope, timeframe and budget with resource planning and accurate estimation treated as fundamental principles
 </li>
 <li>
 Practise a progressive stakeholder management approach, building invested relationships, and where appropriate, employing an agreed engagement &amp; communication plan
 </li>
 <li>
 Actively manage project risks, issues and dependencies
 </li>
 <li>
 Plan and coordinate work with other internal departments to ensure internal resource requirements are understood and the right resources are available when required
 </li>
 <li>
 Direct the activities of third-party providers (vendors, consultants etc.), ensuring delivery to time, quality and budget
 </li>
 <li>
 Report progress to Lead translator and other business senior members through established monthly reporting or equivalent.
 </li>
 <li>
 Facilitates release planning with stakeholders as well as weekly demos
 </li>
 <li>
 Is a key role on Agile team(s) and works onsite with the team on a daily basis
 </li>
 <li>
 Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design
 </li>
 <li>
 Align outward facing product requirements and stakeholders
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 AUTHORITY/ DECISION MAKING:
 
 <ul>
 <li>
 Thinking within broadly defined policies, standards and objectives. The determination of &ldquo;what needs to be done&rdquo; in applying polices is largely left up to the incumbent who must establish the plan, determine the priorities and prescribe the processes needed to achieve the objectivesss
 </li>
 <li>
 Subject to general direction and broadly defined functional policy objectives. Actions which will impact other functional or operating areas usually require approval before they may be implemented.
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 QUALIFICATIONS &amp; SKILLS:
 
 
 Minimum Qualifications:
 
 <ul>
 <li>
 Bachelors/Masters degree in engineering or relevant business function
 </li>
 </ul>
 
 &nbsp;
 
 
 Minimum Experience:
 
 <ul>
 <li>
 Overall 7 years&rsquo; experience with minimum of 4 years in metal and mining industry and energy. Good experience profile leading agile projects as a product owner and as a scrum master.
 </li>
 <li>
 Formal project management qualification such as PMP, PRINCE2, Agile Project Management or equivalent
 </li>
 <li>
 Proven understanding of project management techniques in an agile environment
 </li>
 <li>
 Excellent project coordinator that can plan 2-3 steps ahead of the team and surface hidden risks 2-3 levels deep within the team.
 </li>
 <li>
 Proven knowledge of standard concepts, practices, and procedures within the relevant industry
 </li>
 <li>
 Excellent Knowledge and understanding of technical engineering best practices (e.g., test driven development, continuous integration, etc.)
 </li>
 <li>
 Proven knowledge and understanding of standard precision practices, technology and supporting industry principles
 </li>
 <li>
 Excellent knowledge on tracking and analytics setup
 </li>
 <li>
 Proficient with drawing storyboards, creating wireframes, creating / &lsquo;grooming&rsquo; product backlogs, writing user stories and developing acceptance criteria
 </li>
 <li>
 Relentless prioritization and alignment with business and IT stakeholders to ensure highest value capture
 </li>
 <li>
 Excellent communication skills with the ability to influence senior client business and IT executives on transforming towards agile
 </li>
 <li>
 Ability to move between strategic discussions with senior business leaders to tackle on the ground agile coaching with teams
 </li>
 <li>
 Strong collaborator with cross-functional teams from tech, design, and business
 </li>
 <li>
 Demonstrable experience of managing the delivery of complex business change projects within Data Transformation
 </li>
 <li>
 Demonstrable experience of managing a diverse change portfolio with concurrent initiatives underpinned by proven dexterity, creativity and the efficient use of resources
 </li>
 <li>
 Solid experience of all stages of the project delivery and software development life cycle
 </li>
 <li>
 Experience of engaging and managing third parties (vendors, consultants etc.)
 </li>
 <li>
 Strong planning and control expertise
 </li>
 <li>
 Experience working with design team to deliver top user experience (UX) and user interface (UI)
 </li>
 <li>
 Good to have experience delivering advance analytics, digital, automation and robotization project experience.
 </li>
 <li>
 Good to have IT, automation &amp; control system experience and training in similar fields.
 </li>
 <li>
 Our technology stack comprises Azure, Power BI, Sparx, Python, R, Synapse and SQL Server. Knowledge of these technologies would be beneficial, as well as an appreciation of Big Data and real time analytics.
 </li>
 </ul>
 
 &nbsp;
 
 
 Skills:
 
 <ul>
 <li>
 Agile/Digital Experience:
 </li>
 <li>
 Experienced in facilitating agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.)
 </li>
 <li>
 Deep experience leading with teams in an agile setting
 </li>
 <li>
 Strong people management skills
 </li>
 <li>
 Excellent workshop and meeting facilitation skills
 </li>
 </ul>
 
 &nbsp;
 
 
 Individual Skills:
 
 <ul>
 <li>
 Strong leader, collaborator, team player, and individual contributor
 </li>
 <li>
 Strong communication skills with comfort in speaking with business stakeholders
 </li>
 <li>
 Strong problem solver with ability to manage and lead the team to push the solution and progress
 </li>
 </ul>
 
 Mindset/Behaviors:
 
 <ul>
 <li>
 Passion to challenge the status quo and find new solutions and drive out of the box ideas &ndash; loves and embraces change
 </li>
 <li>
 Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust
 </li>
 <li>
 Not afraid to &ldquo;roll up the sleeves&rdquo; and seeks to go outside comfort zone to learn &ndash; pushes teams to do the same
 </li>
 <li>
 Empowers others to fail, learn, and grow
 </li>
 <li>
 Experimental mindset to drive innovation
 </li>
 </ul>
</div>

Product Owner

Horizontal

<div>Program Manager - Salesforce
At Horizontal Digital, we hold ourselves to one key belief: You&rsquo;re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.
We use these values to fuel superior results:
Lock arms
 
We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.
Show hustle
 
We&rsquo;re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.
Embrace change
 
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what&rsquo;s next.
Elevate empathy
 
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.
Never settle
 
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. 
 
But enough about us. Let&rsquo;s talk about you. 
 
We are looking for an experienced Program Manager to lead large-scale digital transformation programs on Salesforce. In this role, you will manage a portfolio of Salesforce projects, lead cross-functional delivery teams, oversee project managers, and drive stakeholder alignment, risk mitigation, and budget management to ensure successful program delivery.
You will be accountable for overall program health, delivery quality, and client satisfaction across complex, multi-cloud Salesforce engagements. This role requires strong leadership, governance, and planning capabilities, as well as experience operating at the intersection of business strategy, digital delivery, and client management.
This position is based in Dubai.
What you&rsquo;ll do:
<ul><li>Lead high-visibility Salesforce programs across multiple workstreams, ensuring alignment to scope, budget, timelines, and strategic outcomes.</li>
</ul><ul><li>Manage, mentor, and progress their team, overseeing their work and performance.</li>
</ul><ul><li>Constantly and consistently identify, implement, and socialize the most effective processes, tools, and systems to keep the department current with project management processes.</li>
</ul><ul><li>Collaborate with department heads and leadership to create achievable and measurable project plans that include regular status reporting and RAID documentation.</li>
</ul><ul><li>Oversee execution, workflow, and resourcing of projects.</li>
</ul><ul><li>Lead and develop comprehensive resource models and risk mitigation plans in collaboration with discipline leads.</li>
</ul><ul><li>Identify and pursue opportunities to foster cross-training to help build a strong foundation for the team.</li>
</ul><ul><li>Lead high visibility programs across multiple workstreams.</li>
</ul><ul><li>Together with strategy and tech co-own the growth of the accounts under their supervision.</li>
</ul><ul><li>Develop project plans and assumptions for new business pursuits.</li>
</ul><ul><li>Collaborate on SOW creation (timeline, resource model &amp; assumptions).</li>
</ul><ul><li>Manage program revenue and accountability for actualization of sold revenue.</li>
</ul><ul><li>Make program level decisions based on margin and revenue data.</li>
</ul><ul><li>Project, present and commit program revenue to leadership.</li>
</ul><ul><li>Display confidence when leading a conversation with a willingness to have and share a point of view even if it's an unpopular opinion.</li>
</ul><ul><li>Actively contribute to the development of the company's culture and quality standards.</li>
</ul>What will be expected of your team:
<ul><li>Provide agile project oversight for multiple projects within the program, including backlog management, sprint planning, and delivery tracking</li>
</ul><ul><li>Coach and mentor scrum teams to ensure adoption of Agile best practices and delivery discipline</li>
</ul><ul><li>Facilitate scrum ceremonies and maintain agile delivery artifacts (e.g., capacity plans, velocity reports, burn-down charts)</li>
</ul><ul><li>Collaborate with clients and delivery leads to define scope, objectives, timelines, and effort estimates</li>
</ul><ul><li>Monitor program milestones and ensure alignment with business goals and technical feasibility</li>
</ul><ul><li>Manage resource forecasting, budget adherence, and change control across the project lifecycle</li>
</ul><ul><li>Identify and mitigate delivery risks and issues in collaboration with client and internal teams</li>
</ul><ul><li>Provide transparent, timely communication through executive-level status reports and program dashboards</li>
</ul><ul><li>Ensure delivery excellence across planning, execution, QA, and post-implementation support</li>
</ul>Who you are:
<ul><li>A proven leader with experience managing complex Salesforce or digital transformation programs</li>
</ul><ul><li>Highly organized with the ability to manage competing priorities and proactively address risks</li>
</ul><ul><li>A confident communicator who can engage business and IT stakeholders with clarity and influence</li>
</ul><ul><li>Decisive under pressure, with strong problem-solving and conflict-resolution skills</li>
</ul><ul><li>Comfortable navigating ambiguity and driving alignment across multiple teams</li>
</ul><ul><li>A mentor and coach who builds high-performing, collaborative delivery teams</li>
</ul><ul><li>Experienced in both client-facing delivery and internal operational management</li>
</ul>What you bring:
<ul><li>A minimum of 5+ years agency/consultancy experience.</li>
</ul><ul><li>8-10 years of experience working on enterprise level projects.</li>
</ul><ul><li>5+ years running cross functional programs.</li>
</ul><ul><li>A minimum of 10+ years client-facing digital project management experience, using agile methodologies.</li>
<li>Possess an in-depth understanding of project management, workflow, infrastructure, project life cycles and management methodologies and styles.</li>
</ul><ul><li>Ability to see the big picture while also focusing on the details.</li>
</ul><ul><li>Experience with Jira/Confluence</li>
</ul><ul><li>Experience coaching and mentoring scrum teams and scrum masters.</li>
</ul><ul><li>Bachelor&rsquo;s degree preferred</li>
</ul><div>The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div></div>

Program Manager - Salesforce

Explore 2908+ Agile delivery lead in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.