ai engineer

platform engineer

ai-native builder

ai builder, manager

ai engineer manager

ai builder manager

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.
As the Manager of Emerging Talent for the AI Builder Program, you will lead, mentor, and scale a high-caliber team of AI-native graduates, and bring a completely fresh approach to problem-solving.This is not a traditional engineering management role; it is a frontier-pushing leadership position designed to channel that native AI mindset into boundary-breaking, real-world customer transformations. It is a blend of people leadership, technical direction, consulting mentorship, and program development - with an exciting focus on pioneering AI approaches to delivering extraordinary outcomes.
We are looking for a strong people leader with reasonable technical fluency to guide and develop a team of new computer science graduates. In this role, you will focus on people leadership and business mentorship, helping your team navigate their early careers while ensuring operational excellence. You will confidently engage with customers across a diverse cross-section of accounts (from Mid-Market through Enterprise Strategic) and serve as a strategic partner
Your primary mission is to translate their unique, intuitive relationship with AI into enterprise-grade success and translate academic computer science excellence into real-world, customer-facing success. You will help your team navigate the frontier of generative AI and Agentforce, architect agent reasoning, and confidently engage with customers to drive business transformations. Additionally, you will play an active role in driving the architecture and execution of our Grad Builder Program , overseeing projects, managing development plans, and delivering advanced technical and consultative training.
<h2 class="jobSectionHeader">Key Responsibilities
</h2><h3 class="jobSectionHeader">1. People Leadership &amp; Talent Development (40%)
</h3><ul><li>Channel AI-Native Superpowers: Champion and harness the unique, fast-paced 'group chat' collaboration styles and intuitive AI habits of recent graduates, turning their fresh perspectives into a competitive advantage for our delivery teams.
</li><li>Manage &amp; Mentor: Act as the direct people manager for a cohort of Emerging Talent AI Builders. Deliver regular 1:1s, performance reviews, career development planning, and compensation management.
</li><li>Bridge the Gap: Help AI natives pivot from 'building experimental side projects' to deploying production-grade, secure, and ethical enterprise software, showing them how to scale their boundary-pushing ideas responsibly.
</li><li>Consulting Coaching: Teach technical grads how to &quot;translate tech into business value.&quot; Coach them on active listening, stakeholder management, discovery sessions, presentation skills, and handling pushback from customers.
</li><li>Cultivating Belonging and Long-term Engagement: Establish a vibrant, inclusive atmosphere. Provide guidance through the specific challenges of early-career excellence, including managing rapid advancement paths, addressing imposter syndrome, and meeting the distinct professional needs of high-potential recent graduates.
</li></ul><h3 class="jobSectionHeader">2. Technical Leadership &amp; Project Governance (30%)
</h3><ul><li>Agentforce Guardrails: Guide graduates through the design of agentic reasoning, prompt engineering, and tool calls. Ensure they are evaluating AI outputs with strict engineering rigor rather than trial-and-error.
</li><li>Technical Coaching: Support Graduates in building scalable and secure agentic solutions. Act as an internal technical sounding partner when a Graduate encounters roadblocks, ensuring they are equipped to succeed.
</li></ul><h3 class="jobSectionHeader">3. Graduate Builder Program Enablement &amp; Strategy (30%)
</h3><ul><li>Pioneer Continuous Upskilling: Foster an active, experimental lab culture where testing the absolute limits of generative AI and Agentforce is celebrated. You will use insights gained from your cohort's rapid experimentation to feed back into the broader organization's upskilling initiatives.
</li><li>Project Matching &amp; Bench Management: Oversee the pipeline of customer work, strategically pairing Grads with projects that stretch their technical capabilities while balancing business needs.
</li><li>Development Milestones: Build, track, and optimize a 12-to-24-month competency matrix detailing when a Grad is expected to master specific technical tracks (e.g., Real-Time Infra) and consulting pillars.
</li><li>University Recruiting Partner: Collaborate with the University Recruiting team to interview, assess, and attract top-tier Computer Science talent from target universities.
</li></ul><h2 class="jobSectionHeader">The Ideal Profile
</h2><h3 class="jobSectionHeader">You can speak their language...
</h3>You have a deep background in computer science or software engineering. You understand object-oriented programming, data structures, and the current landscape of LLMs/prompt engineering.
<h3 class="jobSectionHeader">...and you can teach them yours.
</h3>You are a seasoned consultant or customer-facing tech lead. You know how to read a room, handle a tough customer question during a live deployment, and unpack complex business requirements into technical user stories. You view communication, empathy, and business acumen as core engineering skills. Crucially, you are energized by working with early-career talent who naturally think AI-first. You know how to guide their ambition to push boundaries, helping them refine raw creativity into high-impact business strategy.
<h2 class="jobSectionHeader">Qualifications &amp; Requirements
</h2><h3 class="jobSectionHeader">Minimum Qualifications:
</h3><ul><li>Education: Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a highly technical discipline.
</li><li>Experience: 5+ years of experience in technical consulting, solution architecture, software engineering, or a highly technical customer-facing role.
</li><li>Leadership: 1+ years of experience managing technical teams, acting as a tech lead, or significantly mentoring early-career engineers/consultants.
</li><li>Technical Fluency: Proficient in at least one classic powerhouse language (Python, JavaScript/TypeScript, Java) and a solid understanding of modern web architectures (React, REST APIs, GraphQL). A passion for high quality code and best practices (OOP, SOLID, Git, etc.)
</li><li>AI/LLM Curiosity: Practical, hands-on experience or profound familiarity with Generative AI frameworks, prompt engineering, and LLM orchestration.
</li></ul><h3 class="jobSectionHeader">Preferred Qualifications:
</h3><ul><li>Prior experience managing university graduate programs, technical rotation programs, or tech boot camps.
</li><li>Direct experience with the Salesforce ecosystem, Apex, or building on Agentforce .
</li><li>Background in Enterprise Agile delivery and technical scoping.
</li></ul><h2 class="jobSectionHeader">Why This Role is Unique
</h2>Unlike traditional engineering managers who operate strictly behind the scenes, or traditional consulting managers focused purely on utilization metrics, you are at the epicenter of a workforce revolution. You are not just teaching a syllabus, you are leading a generation of AI natives who will fundamentally rewrite how businesses operate. In this role, you have a blank canvas to push boundaries, experiment with leading-edge agentic technology, and serve as the premier showcase for Salesforce's company-wide upskilling strategy. If you want to change the trajectory of early-career professionals while actively redefining the future of work itself, this is your platform.
Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

AI Builder, Manager

Databricks

<div>REQ ID: CSQ427R209
 
 
Databricks is redefining what organisations can achieve with data and AI. As the unified platform powering the world's most ambitious data-driven enterprises, we sit at the intersection of cloud migrations, AI transformation, and real-time intelligence and our customers challenge us every day to go further.
As Manager, Forward Deployed Engineering, you will lead a high-performing team of Forward Deployed Engineers (FDEs) at the forefront of this transformation. Partnering with Databricks' most strategic enterprise customers, you will shape how leading organizations migrate to the lakehouse, build next-generation AI and GenAI systems, and unlock sustained business value from their data investments.
As a people leader, you will build and scale a team that represents Databricks' highest standard of technical excellence and customer impact. Your team will partner with enterprises across industries to architect and deliver mission-critical solutions, from large-scale data migrations and legacy modernization programs to cutting-edge generative AI, MLOps, and AI agent deployments. You will set the bar for delivery quality, grow world-class talent, and drive the strategic governance framework that ensures every engagement is executed with precision and measurable impact.
<h2 class="jobSectionHeader">The impact you will have:</h2>
<ul><li>Oversee regional performance targets including billable utilization, team growth, and hiring while championing delivery excellence and customer success across the FDE portfolio.</li>
<li>Partner with Account Executives, Engagement Managers, and Field Engineering leaders to position, scope, and deliver transformational Professional Services (PS) programs spanning data migrations, AI/ML platforms, and advanced analytics.</li>
<li>Establish best practices for project oversight, risk management, and quality standards that scale with a growing FDE practice, ensuring projects are delivered on time and to specification.</li>
<li>Synthesize field insights from your team&rsquo;s engagements to provide direct feedback to Engineering and Product management, helping to guide the Databricks roadmap while driving the creation of reusable customer accelerators and frameworks.</li>
<li>Serve as the critical escalation point for high-stakes customer situations, leveraging deep technical credibility and leadership judgment to protect strategic relationships and drive rapid resolution.</li>
<li>Mentor Forward Deployed Engineers through structured career pathways, technical coaching, and a culture of innovation, mastery, and continuous growth.</li>
</ul><h2 class="jobSectionHeader">What we look for:</h2>
<ul><li>4+ years of people leadership experience managing high-performing technical delivery teams, solution architects, or professional services organizations with a proven track record of building excellence-driven cultures.</li>
<li>5+ years of hands-on individual contributor experience as a technical solutions architect or data/AI engineer, providing the technical depth to coach and credibly support senior practitioners.</li>
<li>Demonstrated success leading large-scale data platform migrations and AI/ML programs within enterprise environments, across industries such as Manufacturing, Finance, Healthcare, Retail, Telco, or Energy.</li>
<li>Strong understanding of technical project delivery, including managing scope, timelines, statements of work (SOWs), and professional services delivery metrics.</li>
<li>Strong stakeholder management skills, with experience navigating complex, high-stakes customer environments and influencing at the C-suite level.</li>
<li>Familiarity with Databricks, Apache Spark&trade;, MLflow, Delta Lake, or the modern data and AI ecosystem; hands-on experience with Databricks or a direct competitor is highly valued.</li>
<li>Ability to travel to customer sites and Databricks offices approximately 20% of the time.</li>
</ul><div>About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide &mdash; including Comcast, Cond&eacute; Nast, Grammarly, and over 50% of the Fortune 500 &mdash; rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark&trade;, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
 
 
Benefits
 
 
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. 
 
 
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.</div></div>

Manager, Forward Deployed Engineering

Alignerr

<div>
 
 About The Role
 
 
 
 What if your deep expertise in TypeScript could directly influence how AI writes code for millions of developers around the world? We're looking for experienced Frontend TypeScript Engineers in Amsterdam and across the Netherlands to review, evaluate, and guide AI-generated code &mdash; helping cutting-edge AI models understand what truly type-safe, scalable, and modern web development looks like.
 
 
 This is a fully remote, flexible contract role. You'll work alongside leading AI research teams, applying your real-world frontend knowledge to tasks that have a lasting impact on how AI understands and produces TypeScript code.
 
 
 <ul>
 <li>
 Organization: Alignerr
 </li>
 <li>
 Type: Hourly Contract
 </li>
 <li>
 Location: Remote
 </li>
 <li>
 Commitment: 10&ndash;40 hours/week
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Review AI-generated TypeScript code for strict type safety, accurate interface design, and correct generic usage
 </li>
 <li>
 Develop complex, type-safe frontend components that demonstrate best practices in modern web architecture
 </li>
 <li>
 Provide detailed technical commentary on architectural decisions and type-driven development strategies
 </li>
 <li>
 Identify and flag ambiguities or errors in AI responses related to complex type definitions and asynchronous frontend patterns
 </li>
 <li>
 Work independently and asynchronously &mdash; fully on your own schedule
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Deep expertise in TypeScript &mdash; including static typing, generics, interfaces, and utility types
 </li>
 <li>
 3&ndash;5 years of hands-on experience with modern frontend or full-stack frameworks such as React, Angular, Next.js, Nuxt.js, or Node.js
 </li>
 <li>
 Strong written and verbal communicator who can clearly articulate technical reasoning
 </li>
 <li>
 Naturally detail-oriented with a high standard for code quality and correctness
 </li>
 <li>
 Bachelor's degree or higher in Computer Science or a related field preferred
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience with data annotation, model evaluation, or AI training workflows
 </li>
 <li>
 Familiarity with full-stack TypeScript patterns and performance optimization
 </li>
 <li>
 Background in code review, technical writing, or engineering mentorship
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Work on cutting-edge AI projects alongside leading research labs
 </li>
 <li>
 Fully remote and flexible &mdash; work when and where it suits you
 </li>
 <li>
 Freelance autonomy with the structure of meaningful, task-based work
 </li>
 <li>
 Make a direct, tangible impact on how AI understands and writes modern TypeScript
 </li>
 <li>
 Potential for ongoing work and contract extension as new projects launch
 </li>
 </ul>
</div>

Frontend TypeScript Engineer (AI Training)

Promptwatch

<div>
 Data Scientist
 
 
 Amsterdam
 
 Full-time
 
 Medior-Senior (4+ YOE)
 
 &euro;60,000 - &euro;85,000
 
 
 Promptwatch sits on one of the richest datasets in AI Search: real AI responses across ChatGPT, Claude, Gemini, and Perplexity, combined with billions of crawler logs and clicks. We ingest around 2,000 events per second of crawler logs, CDN data, and clickstream data, on top of huge volumes of unstructured AI response text. As a Data Scientist, you'll turn this data into the metrics, models, and insights that define how agentic AI Search is measured and improved.
 
 
 This is a high-impact, hands-on role. You'll work closely with Product and Engineering to design visibility and sentiment metrics, surface trends across millions of AI answers, and build the analytical foundation that our customers and our public research rely on. Working with large amounts of unstructured data, vector search, and embeddings is at the heart of the role.
 
 
 What You'll Do:
 
 
 Design and refine metrics for brand visibility, citations, and sentiment across AI assistants
 
 Analyze large-scale, high-velocity datasets (~2,000 events/second of crawler logs, CDN, and clickstream data) to surface actionable trends
 
 Make sense of large amounts of unstructured AI response text using embeddings and vector search
 
 Build statistical and ML models to detect patterns in how AI systems retrieve, rank, and cite content
 
 Develop reproducible analyses and pipelines that scale with our growing dataset
 
 Produce public-facing research and reports that establish Promptwatch as a thought leader in AI search space.
 
 Validate data quality and define methodologies that customers can trust
 
 What
 
 
 We're Looking For:
 
 
 4+ years experience in data science, analytics, or a quantitative research role
 
 Strong proficiency in Python and SQL for data analysis
 
 Solid foundation in statistics, experimentation, and ML fundamentals
 
 Experience working with large, messy, real-world datasets, including high volumes of unstructured text
 
 Hands-on experience with vector search and embeddings
 
 Ability to translate ambiguous questions into clear, measurable analyses
 
 Strong communication skills to present findings to technical and non-technical audiences
 
 Curious and excited about AI, search, and emerging buyer behavior
 
 Familiarity with data warehouses and analytics tooling (e.g. BigQuery, Tinybird/ClickHouse, Elasticsearch)
 
 
 Nice to Have:
 
 
 Experience with NLP or working with LLM outputs
 
 Background in SEO, search, or marketing analytics
 
 Experience building data visualizations or dashboards
 
 
 Compensation
 
 Salary: &euro;60,000 - &euro;85,000 (depending on experience)
 
 
 Perks: Great office location, team off-sites, company and team sports activities
</div>

Data Scientist

<div>
 
 About The Role
 
 
 
 What if your machine learning expertise could directly influence how the most advanced AI systems in the world think, reason, and write code? We're looking for experienced ML engineers in Amsterdam and across the Netherlands to evaluate AI-generated machine learning solutions &mdash; catching errors, improving quality, and helping frontier AI models get genuinely better at one of the hardest things they do.
 
 
 This is a fully remote, flexible contract role. Work asynchronously on your own schedule, from wherever you are. No fixed hours, no meetings &mdash; just high-impact, expert work that matters.
 
 
 <ul>
 <li>
 Organization: Alignerr
 </li>
 <li>
 Type: Hourly Contract
 </li>
 <li>
 Location: Remote (Netherlands)
 </li>
 <li>
 Commitment: Flexible, project-based
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Review and evaluate AI-generated machine learning code &mdash; including Python, TensorFlow, PyTorch, and scikit-learn &mdash; for correctness, efficiency, scalability, and clarity
 </li>
 <li>
 Write high-quality ML solutions to modeling, data processing, and deployment problems across a range of difficulty levels
 </li>
 <li>
 Craft clear, developer-friendly explanations for model architecture decisions, code logic, and problem-solving approaches
 </li>
 <li>
 Identify edge cases, ambiguities, and weaknesses in problem statements, datasets, or AI-generated responses
 </li>
 <li>
 Help set the quality bar for how AI understands and produces machine learning code
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Deeply fluent in machine learning &mdash; you know your way around model development, data preprocessing, training pipelines, and deployment
 </li>
 <li>
 Hands-on experience with ML frameworks such as TensorFlow, PyTorch, or scikit-learn
 </li>
 <li>
 Strong written communicator &mdash; able to explain complex ML concepts clearly and precisely
 </li>
 <li>
 Detail-oriented and rigorous &mdash; you catch what others miss and care about getting things right
 </li>
 <li>
 Self-motivated and comfortable working independently in an async environment
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 3&ndash;5+ years working on machine learning projects, pipelines, or MLOps
 </li>
 <li>
 Experience with model evaluation, cloud deployment, or production ML systems
 </li>
 <li>
 Bachelor's, Master's, or PhD in Computer Science, Machine Learning, or a related field
 </li>
 <li>
 Background in data labeling, RLHF, or other AI training workflows
 </li>
 <li>
 Prior experience with code review or technical writing
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Work on cutting-edge AI projects alongside leading research labs and top AI teams
 </li>
 <li>
 Fully remote and async &mdash; work when and where it suits you, with no minimum hour commitments beyond project needs
 </li>
 <li>
 Freelance autonomy with the structure of meaningful, task-based work
 </li>
 <li>
 Your contributions directly improve AI models used by top research labs and enterprise teams worldwide
 </li>
 <li>
 High-performing contributors take on expanded responsibilities and lead new programs
 </li>
 <li>
 Potential for ongoing work and contract extension as new projects launch
 </li>
 </ul>
</div>

Software Engineer – Machine Learning (AI Training)

Levy Professionals

<div>ABOUT YOU

You are a Data Scientist with a passion for Generative AI and a strong engineering mindset. You enjoy turning business challenges into scalable AI solutions and thrive in collaborative environments where innovation, ownership, and continuous learning are encouraged. You are comfortable working across the full lifecycle of AI products, from experimentation and model development through to deployment and production support, while keeping business impact at the centre of your work.

WHAT ARE YOU GOING TO DO
<ul><li>Design, build, test, deploy, and maintain scalable Generative AI solutions in production environments</li><li>Work closely with business stakeholders to understand challenges and translate them into impactful AI-driven solutions</li><li>Develop reusable GenAI components and contribute to the adoption of AI capabilities across multiple business domains</li><li>Collaborate with engineers, product specialists, and fellow data scientists to deliver high-quality and responsible AI applications</li><li>Contribute to MLOps, LLMOps, automation, monitoring, and continuous improvement of AI solutions</li></ul>

AN IDEAL PROFILE WOULD BE
<ul><li>5+ years of experience as a Data Scientist or in a similar role with strong Python development skills</li><li>Experience with NLP, LLMs, Generative AI applications, and model development, deployment, and monitoring</li><li>Strong engineering capabilities including Git, CI/CD, APIs, cloud platforms, containerisation, ETL processes, and database technologies</li><li>Experience working with MLOps, LLMOps, DevOps, and cloud-based production environments such as Azure</li><li>Strong communication skills with the ability to collaborate across technical and non-technical stakeholders while coaching and sharing knowledge with others</li></ul>

Contract Duration: Until December 2026, possibility for an extension

Work Model: Hybrid (2 days in office)

Sponsorship: Yes

Open to ZZP as well.

Tick all the boxes? Then smash that button and let&rsquo;s have a chat.

ABOUT US: 
Levy is an international IT staffing organization providing recruitment and project resourcing services to companies ranging from start-ups to well established global players across the UK, Holland, Germany, Belgium, and the USA. By partnering with our clients, we provide tailored interim and permanent IT staffing solutions to help them deliver their initiatives across applications and infrastructure, touching areas such as Digital, Data, Cloud, Cybersecurity and ERP.</div>

Data Scientist (Agentic AI)

GreenFlux

<div>About Greenflux
Greenflux is a leading provider of EV charging software and solutions. Over the years, our platform has evolved with many powerful features which demands clear, structured, and user-friendly documentation available for customers to fully utilize these capabilities.
We are looking for a skilled Technical Writer to bring clarity, structure, and consistency to our technical and functional product documentation and help unlock the full potential of our platform for customers.
Role Overview
As a Technical Writer, you will be responsible for transforming complex product functionality into clear, structured, and user-friendly documentation. Your work will directly impact customer adoption, reduce support dependency, and improve the overall product experience.
You will collaborate closely with Product Owners, Engineers, Customer Support, and Customer Success teams to create high-quality documentation that is accurate, consistent, and easy to navigate.
Technical writers act as a key bridge between product, development teams and end users, translating complex concepts into clear documentation such as product guides, user manuals and knowledge base content.
Key Responsibilities
Documentation Strategy &amp; Structure<ul><li>
Define and implement a documentation framework and structure for all product-related content</li><li>
Establish style guides, templates, and documentation standards to ensure consistency across all materials</li><li>
Design and maintain a centralized documentation hub / knowledge base</li></ul>
Content Creation<ul><li>
Develop and maintain:<ul><li>
User guides and feature documentation</li><li>
Customer-facing manuals and onboarding materials</li><li>
FAQs and troubleshooting guides</li><li>
Release notes and feature updates</li></ul></li><li>
Translate complex technical information into clear, concise, and accessible content for non-technical users</li><li>
Write step-by-step workflows that help customers effectively use product features</li></ul>
Collaboration &amp; Information Gathering<ul><li>
Work closely with Product, Engineering, and Support teams to gather accurate information</li><li>
Interview subject-matter experts (SMEs) and validate content for accuracy</li><li>
Align documentation with product releases and roadmap changes</li></ul>
Content Maintenance &amp; Governance<ul><li>
Audit existing documentation to identify gaps, inconsistencies, and outdated information</li><li>
Continuously update documentation to reflect product changes and releases</li><li>
Ensure content is version-controlled and remains relevant over time</li></ul>
Quality &amp; Usability<ul><li>
Ensure all documentation is:<ul><li>
Structured and easy to navigate</li><li>
Consistent in terminology and tone</li><li>
Optimized for customer understanding and usability</li></ul></li><li>
Review and edit existing content for clarity, accuracy, and completeness</li></ul> 
Leveraging AI for Documentation Efficiency<ul><li>
Identify areas in the documentation lifecycle that can be automated or augmented using AI</li><li>
Actively Leverage AI tools to:</li></ul>
o Generate first drafts of documentation from product specs, devops tickets, release notes etc
o Integrate AI and automation to identify, capture, and document product and platform changes from development and release processes
o Summarize technical inputs into structured, customer-friendly documentation
o Convert engineering language into clear, user-facing content
Key Outcomes (Success Metrics)<ul><li>
Reduction in customer support queries related to product and feature usage</li><li>
Improved customer onboarding experience</li><li>
Increased adoption of existing product features</li><li>
Fully structured, searchable, and up-to-date documentation repository</li></ul> 
Core Skills<ul><li>
Proven experience as a Technical Writer or Technical Documentation Specialist</li><li>
Ability to simplify complex technical concepts for diverse audiences</li><li>
Strong understanding of information architecture and structured documentation</li><li>
Excellent writing, editing, and proofreading skills</li><li>
Experience with actively configuring and using AI tools like Microsoft Copilot, Miro AI and Notion AI to automate workflows</li></ul>
Technical &amp; Product Understanding<ul><li>
Experience working with software products (SaaS preferred)</li><li>
Ability to quickly understand product features and technical workflows</li><li>
Familiarity with documentation tools (e.g. Notion)</li></ul>
Collaboration &amp; Communication<ul><li>
Strong stakeholder communication skills</li><li>
Experience working closely with engineering, product and customer support teams</li><li>
Ability to ask the right questions and challenge unclear requirements</li></ul>
Nice to Have<ul><li>
Experience in developer documentation or API documentation</li><li>
Background in EV, energy, or mobility domain</li><li>
Experience setting up documentation systems from scratch</li><li>
Basic UX writing or content design experience</li></ul>
What Success Looks Like
Within the first 3&ndash;6 months, you will:<ul><li>
Establish a clear documentation structure and standards</li><li>
Audit and reorganize existing documentation</li><li>
Deliver high-quality, customer-facing documentation for key product areas</li><li>
Enable internal teams to contribute to documentation in a structured way</li></ul>
Why This Role Matters
This is not just a writing role. It is a product enablement role. Clear documentation directly drives product adoption, reduces friction for users, and improves customer satisfaction 
Our offer
Working at GreenFlux means working in a dynamic, innovative, and informal organization, where innovative ideas and developments flow quickly, and each day brings new opportunities and challenges. At our inspiring office in Amsterdam, you will have the chance to actively contribute to a sustainable future! 
While GreenFlux has a hybrid work policy, we value the collaborative energy and synergy that comes from in-person interactions. Therefore, we expect our Scrum Master to be present in the office more frequently than the average team member. This presence will help foster stronger team dynamics, enhance communication, and drive the continuous improvement of our agile processes. Additionally, as we have started working more closely with our other foreign subsidiaries, you will be given the opportunity to travel to and collaborate with them as well. 
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